We are currently getting ready to migrate all machines to Sophos Central. Currently they all have Safeguard 8.0 installed. We are using PDQ Deploy and have the process mostly worked out, but I have ran into one minor issue. We can use PDQ to uninstall…

Hi I have problem about icon file. When I have to encrypt file via application based encryption or manual encryption, The icon of file not change encryption icon. How can I solve this issue? Thank you.

Hello as HelpDesk I have to do all recovery things in Sophos but unfortunately first time when I wanted to do C/R recovery I can't find the key, it's empty as you will see in attached image.Unfortunately windows failed to boot so it is impossible to login…

Why does the Challenge/Response happen so often on clients? Everyday I have a minimum of 3 workstations that are locked and require the C/R to boot. I am not totally convinced that it is because someone has put in the wrong password, but the local machine…

Overview A set of Windows client patches for multiple SafeGuard products has been released to address a number of security issues. Some patches in addition contain selected Hotfixes and compatibility improvements for Sophos Central Intercept X 2.0.…

Attempting to install Sophos SafeGuard 8.00.0.251 on clean Windows 10 1709 install and receiving the following error message: "Product: Sophos SafeGuard Client 8.00.0.251 -- Error 1935. An error occurred during the installation of assembly 'Microsoft…

sophos saegaurd Management center ver 8.00.2.16 We have login windows login screen in other user then entered password in sophos safeguard pop up Then, You are logged on to sophos safeguard but currently your key ring can not be opened. Then showing…

Platform: Windows 10 and Sophos SafeGuard 8 Issue: If a computer is not connected to the internal company network (where the SafeGuard server is hosted) and attempts to authenticate to Windows using the SafeGuard credential provider, the login takes…

There' s question about the first parameter "searchName" of GetOneObject. For reset the Certificate of an AD user by third party web site, I need use API named "GetCertOfUserInitialize" to get it. The first parameter of "GetCertOfUserInitialize" was…

Hello, we are searching for an option to customize the Logo in the HTML File that is generated when creating a password protected file. Does anybody have an Idea? Thanks!

Is there a list of release dates for each Sophos Safeguard Enterprise 8 patches? The closest thing I found was this, but it's not what I need http://downloads.sophos.com/readmes/readsgn_8_eng.html I need to find out how old this. Is this the very…

Is TPM required for Safeguard 8 on Windows 10 or can a USB drive be used in place of TPM? Our PCs are older and do not have TPM. We are currently running Windows 7. Thanks, John

Hello everyone, First I would like to thank you for taking the time to read this. So I've installed SafeGuard for one of my customers in a testing environment. I've installed Management Center and prepared policies. The customer is using a solution…

Hello, First i would like to state that i have tried to follow older threads on this issue but they did not resolve my problem. Also they refered to old versions of Safeguard so i opened a new thread. I am testing on our domain and have successfully…

Hi everyone. I'm in the process of deploying SGN within our organization. I'm currently testing everything and ran into a problem with Removable media encryption. Initial encryption works fine, but the SGportable.exe is not copied to the usb stick…

Hello, I have one user with this issue. A user has reported, several times now, when they leave their computer and come back to it, the Windows/Safeguard screen displays 'The username or password is incorrect'. The machine locks after 7 minutes of…

Hello there, does anyone have Problems with the new Windows 10 and Safe Guard Client. I have one Client with the newest Version of Windows 10 (18.03) after Login appears a Blue Screen. Is here someone with equal problems? Kind regards P…

Hi everybody, I know that many of you took the course ET20 - SafeGuard Encryption v8.0 - Engineer, so I try to launch the lab enviorment to practice but I have the next problem. Does somebody know how to solve it. Thanks at all. Wilmer C.

Hello, I'm looking to integrate the Windows 1804 patch to my standard install of the SafeGuard client when deploying to new workstations. As of now I use the VBS scripts to deploy and that has specific options such as specifically installing Challenge…

Hi All, A set of Windows client security patches for multiple SafeGuard products has been released to address a number of security issues. It is highly recommended to apply the patch to all affected SafeGuard Enterprise, SafeGuard Easy and SafeGuard…

I've searched around but seems issues only affected on older version of SGN....ours is 8.x 1) Dell Latitude E5270 - 0xc000000f. Stuck at pre-OS, not sure if disk @ volume is encrypted.. 2) Lenovo X240 - 0xc000098 Same as above...stuck…

Hello, I had a few questions regarding auditing a SafeGuard server to determine which computer accounts are missing recovery key information. I was able to dig up an article from way back when but it is no longer accessible - https://community.sophos…

Hi all, I'm trying integrated AD with SafeGuard. I used Application-based File Encryption (synchronized encryption). I see SafeGuard apply policy for each OU in AD. But with sync-encryption all of OU in AD will use only root-synchronized-key to…

Hi We have just begun deploying Safeguard 8.2.16 to one of our clients. Most of the machines are Windows 7. The users Windows icons are set to a picture of themselves so since rolling out the software, the users have requested if we can continue to…

Hi All, Like title, I want to SafeGuard Enterprise 8.0 auto discover and encryption old files which is encrypted before integrate Sophos SafeGuard. SafeGuard can do this? Thanks All!