I am currently running SafeGuard server 6.01 with a mix of 6.01, 6 and 5.6 clients on windows 7 sp1 laptops. I am trying to find out if these older clients will work with SHA-256 when I replace our SHA-1 certificates? Would anyone know if I have to replace…

Hello, I had an endpoint enable POA without having an appropriate policy enabling the feature and I am having issues disabling POA. Is there a way to remove POA without uninstalling SafeGuard from the endpoint? Also, is there a way to enable POA from…

Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

Using Nuance Dragon Medical version 12 on an encrypted device causes latency issues while dictating. I've created an exclusion for the executable but is there any known issues using dictation software on an encrypted drive.

Hello, According to the 4.50 user guide, SGE console does not support anything newer than Windows Server 2003. Unfortunately, Win Server 2003 is out of support and has to be upgraded to Windows Server 2012 R2. Does anyone knows if the the old SGE version…

Hello, I am attempting to test standalone installations. I have Safeguard enterprise 7. The installation and encryption goes smoothly with no issues. However, its the challenge/response that is causing the issue. I have the xml key from the machine…

After deploying to a Windows 7 SP1 client, the machine shows up in Management Center, but there are no hard drives listed in it's details. The client was deployed with BitLocker as the encryption engine. Could it be that the hard drive is not supported…

I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…

I am attempting to use the Enterprise standalone installer to install Safeguard on a few laptops that I have that will not be able to touch the SGN Management server (at least at this time). I ran the preinstall, x64 client, and then the standalone config…

SGNClient 64 bit will not install on HP Zbook 15, hangs about 2/3rds way through install and will not finish. No errors in Event log other than the manually ended task. Pre-install went on w/o issue.