Hi All, We are currently investigating an issue with sporadically occurring Local Cache corruptions on systems running SafeGuard 8.10 file encryption (all file encryption modules affected). So far this seems to be limited to very few systems, the…

I've tried installing Sophos Safe Guard 8.04 for a customer with the help of the following video: https://www.youtube.com/watch?v=sZDWXM5AtbQ I've pretty much followed every step but now when I try to test SGN by entering https://localhost/sgnsrv in…

Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…

Hallo, das Touchpad sowohl auch externe Mäuse funktionieren bei unseren neuen Notebooks (DELL Latitude e5480) während des SGN Logins nicht. Habe den SGN 7 und 8 getestet, beides nicht funktionstüchtig. Das ältere Modell E5470 hat keine Probleme…

We have the old Sophos Enterprise Console (5.3.1) and are now going to migrate over to the SafeGuard Enterprise so that we will be able to encrypt our computers drives. What I was wondering was, is it possible to run both the SGN Management Centre and…

Hi all, I've a problem on 4 laptops in my organisation (Running Windows 7 Pro). Exemple for a laptop : As SGN Owner a domain user as been added with Sophos Safeguard Management Console to the laptop. The user used this laptop for months without…

We're using SGN File Encryption on network file shares, and after changing my domain password last week, I can't connect to the encrypted folder anymore from my MacBook Pro only. I can connect to other shared folders. And I can connect to the encrypted…

Sorry if I missed this in one of the documents somewhere, or if this is common knowledge, but I just want to make sure it is completely possible to install SafeGuard Client on a computer already encrypted with BitLocker. I didn't see anything explicitly…

We have setup a lab where Windows 7 computers do not use POA but simply allow normal Windows domain login. Ideally all users who login would become SGN Windows users and after 10 users, the list gets cleared via the "Maximum number of SGN Windows users…

Hi SCCM-Users, I'm playing around with the SCCM 1607 because we want do switch from manually deployment to automatically deployment. ;-) So, now I'm wondering how I can achieve the requirement for running a check disk ( chkds k %drive% /F /V /X) before…

Hello, We just started using Safeguard 8 and I have a quick question...When using Synchronized Encryption how do we revoke a single users access to unencrypt and/or open files? Since the synchronized encryption appears to only use the root_synchronized_encryption…