Hello Gents, Good Day! I am new to the Sophos firewall, just upgraded last month to XG210. everything working fine except the billing app from our ISP called "Billexpress Client". I have provided below a download link to test it. when testing, if…

Hi community, There are rules applied for all the users, computers, tablets and cell phones in the network divided by ip numbers. These rules are; IPS, Web, Application. Is there any option for exceptions? What is the best practices to make a ip number…

Hi, i have noticed around 2 months ago, the google services are not working well, they are very slow, and i would like to try to add an exception for them, but I dont know how to do it, I saw this link support.google.com/.../9497877 but I dont understand…

Hello i have this website that is torturing me : https://tvs.bce.lt I added it to the web exception , added it to local category , etc but still it is not working if i allow all , it works , if i dont , i get extremely slowness and certificated…

I have Photocopiers set up on static IP Addresses on my Sophos XG 135. They are on lease with a company that has a URL for them to be in contact with in order for them to send new cartridges etc. So I have set up a firewall rule allowing the LAN IP…

Hi, I'm having issues accessing an http website. I've added an exception for the site to bypass all scanning filtering etc but I'm always presented with the website not available messages. The site works perfectly externally. I Also tried a firewall rule…

Hello, We have enabled all the Microsoft exclusions (downloaded and imported 2 days ago), but the macOS Outlook 2019 users getting these prompts: Any clues?

I recently upgraded my V17 XG installation to V18 and noticed some of my added Web Policy Exceptions have been automatically disabled after the upgrade. This also includes some of the exceptions that were added by default in V17, such as Apple and Microsoft…

I am trying to add an exception to my Mail protection rules. Somehow i am not able to select existing IP Hosts. When i add one on the fly i can use that but i cannot alter that rule anymore as the used IP Host is not recognized. Is this a known bug…

I want to be able to mostly block internet access for a specific LAN IP address. It was pretty easy to set up a Reject rule to do this for all traffic from that IP going LAN to WAN and that works perfect... All internet access is blocked for that IP.…

I found the prior solution didn't resolve my issue at multiple sites. That solution recommended: Create a Web filtering exception for 'tools.google.com' and 'dl.google.com' Login to your firewall Select 'Web' -> 'Exceptions Click 'Add Exception…

Hi I was wondering if the community could list common sites/apps that need a firewall exception. Sophos is pretty good at this now, but yeah I had an xg85w with mr16, can't wait to get my XG106W in 3 weeks Cheers

Hallo zusammen, ich habe mich heute früh durch diverse Forumbeiträge gelesen, weil ich es nicht hinbekomme Anydesk in unserem Netzwerk freizuschalten. Sobald ich Anydesk starte, bleibt der Client an dem Punkt stehen, an dem er sich mit dem AnyDesk…

Hi community, For back-up purposes we are using backup software through dedicated local user account. For this procedure there is high amount of internal traffic being used. Is there a way to exclude this application or user's data from being…

Hi All, There are applications for back-up purposes on client/server sides. For this applications' performances there is a need for an exception definiton because of heavy bandwith usage. Is it possible on XG Firewall?

On my UTM firewall I was able to add a web exception like this: ^https?://([A-Za-z0-9.-]*\.)?gstatic\.com/ But on XG 18.0.4 if I try to enter this, I get an error "You must enter a valid domain name" I was able to slightly modify the regex by removing…

I wonder why this is never blocked on our XG. Any idea? https://sophostest.com/adult/index.html No Exceptions fot this FQDN This Firewall rule applies. Which has no Webfiltering enabled. I wonder to which host sophostest.com belongs…

I have two Sophos XG330 (SFOS 18.0.3 MR-3). A page is blocked, which loads some more data from external pages. Error: Uncaught ReferenceError: YUI is not defined Cross-source (cross-origin) request blocked: The same-source rule prohibits reading the…

Hello, I have a false positive detection from Avira scanner for some url's. I don't want to exclude scanning for those url's as descried here: https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/WebExceptions…

I'm a new XG customer on 17.1.2 coming from a competitor UTM. I'm trying to set up HTTPS decrypt & scan and it works...but with some caveats. I've got users claiming they can't download attachments from their email (G-Suite). I also don't care to decrypt…

Hello everyone Need help in this case block google.com , but accept google.com/recapcha Alread created Excptions for this address google.com/recaptcha. my problem is that when the log viewer for webfilter is listed ,, showing just google.com and…

Hello to who might concern the following. The issue : build in windows 10 mail client not synchronizing when HTTPS Scan And Decrypt is active ( certificates are installed on the endpoints ). And Google Music Manager ( windows 10 ) not connecting to…

I have blocked a category (sports) but have allowed a few exceptions under global website management and added to the policy exceptions. Everything was working ok for the past 4 months. Since today morning we cant access those white listed sites and they…

Hello all, I've been looking for information about the correct way to use the web server module on XG but I couldn't find anything. Also ask to a Live support agent on chat and he didn't have any document that could help me. So, what I want to know…

Hi i have a strange behavior with XG , after applying the web protection filter and make exception for web whatsapp the QR worked and load without any issue but after a while it wont load anymore then i have to remove the web protection filter and…