Hey all, i had a weird bug while installing 9.7.19-3.1 and asg-9.718-5.1 on my home Firewall (UTM 110/120). I tied to install these versions multiple times but i still got this BUG after the Installation was finished: *BUG at task_install.c:1005*. My…

Hello Community, for weeks now i try to install the latest update from 9.712-13 to 9.712-19 via Up2Date, but it keeps failing. I tried using the GUI, updating to the release that already was automatically fetched by Up2Date. I then also downloaded…

Hi, I set up an UTM Home and have a internal mailserver. Problem is, that I can recieve mails intern and extern, but can send only internal. Mails send to outside addresses, don´t go through, they are being sent successful, but are not shown in…

I'm playing around with Sophos for home use, but having issues with my VM hosting sophos. I was able to pick up a UTM 220 cheap, and wanted to migrate to that, allowing me to deal with my VM without losing my UTM. However... I must be missing something…

Dear Ladies and Gentlemen, I tried to register to create a support request, it seems that the site has some problem in accepting the registration requests, I contacted customer support via chat, but it seemed they did not have a solution for me, so…

Sophos UTM Home notified me that my license will expire which surprised me since I remember it mentioning expiring in the year 2099 or 2999. I am pretty sure I went to sleep in my bed and not a stasis pod. Looking at the license overview on my UTM web…

Hello everybody I have a Sophos UTM220 at home. Now I want to put it into operation. The only option is with the home license. However, when I want to upload the license there is always an error ..., Does anyone know what I have to do? Many T…

Hello, i use Sophos UTM Home since years now, and im really happy with it:) But as the Sophos UTM is still missing the Open VPN Client possibility, and DNSCrypt DOH is also not possible, i was thinking to add an other FW as Fronted Firewall to configure…

Hi all, at first I wish you all a happy new year. I'm using the latest UTM release and want to test the Availability Group in the Network Definitions. My use case: I'm accessing my file server by using an alternate DNS name, added to the host object…

Hi, is there a way to get a home use license with more user than 50? After enabling IPv6 I have more than 50 activeIP addresses...

Hi, I have 2 AP55c access points in my house. I have noticed for quite some time the performance is really poor, and have looked into this problem so many times, but have never found a solution, hence im going to try to ask here. I have found out…

Hallo Community, Ich habe folgendes Problem: Ich habe eine Sophos UTM 110/120 UTM 9 für Zuhause Gestern hat sich meine Sophos Firewall komplett aufgehangen. Deswegen musste ich sie mithilfe des Knopfes neustarten. Daraufhin hat sie sich komplett…

I have an issue with my Sophos UTM 9.x that is very frustrating. I keep getting notifications that I'm past my license count. I have IPv4 and IPv6 enabled and it is double counting licenses. It will even triple count them if I have a static IPv6 address…

Dear All, today my UTM notified me that I'm exceeding 90% of the user-count. (So this means 45 devices / IP's) As I know that this is depending on IP-addresses used, I got a Home edition with 50 IP's, I really wonder how the UTM counts. When running a…

Hi to all, I use standard device who is doing NAT, if i replace this device by Sophos UTM, does i still have NAT function if i replace it with Sophos UTM Home Ed. ? Does Sophos UTM integrate NAT function and Firewall ? Does it is mandatory to keep…

Hi, I have followed the following steps so far: created static mappings for all the devices in my house: computers, tablets, phones, raspberry pi, IOTs like Google Home, smart tv, smart dvd player, smart irrigation system, thermostat, etc. Created…

Hi, I would like to setup Google SMTP with my gmail id and password but it is not sending emails. Here is my setup: I created DNS Host with the host name of smtp.google.com Now in Management--> Notification --> Advanced, I created the following…

Hi All, what do i Need to do here? I have no root or Login Passwords? Thanks

Hi, I'm running Sophos UTM 9 on an older HP Pavillion PC. I'm not sure about the specs but it works fine. Internet/LAN is stable. However, this PC is kinda noisy due to HDD and fans so I'm trying to get something more quiet and modern to run Sophos…

I got an used UTM 220 appliance cheap and thought I would put UTM Home on it. Loaded fresh install from iso. connect laptop to eth0 (LAN) and it gets no network connection. tried hard coding an IP on laptop nic, still says no network connection. The green…

My UTM 9 Home license contains I think with in that license I got Endpoint Protection (10 installs) but for some reason the End Point protection terminates on 2017-09-26 but the Rest of them expire on 2020-06-09. Is there a way to co-term Endpoint…

Hello, I have a VPN Router in a DMZ, what is routing all my Internet Traffic to a VPN Service. I was wondering to protect the Router in the DMZ, if it would make sense activate Web Application Firewall for this Router ? I know that this settings…

Hi, my Sophos UTM 9.5 Home Edition hangs sometimes at the boot process. It happens at a reboot as well as when the UTM was completly powered off and on again. It hangs at the splash screen ("Press F2 for details"). When I press F2, I can see the following…

Hello everyone! I'm having MAJOR issues getting Sophos UTM 9.5 (Home) to start running at all! I bought a refurbed small-form PC with all the right specs (4GB Ram [added 4 more for 8], quad-core intel processor, 250GB HD, added a multi-port NIC: HP…

Hi all, I am trying to test out UTM however when I go to boot off of USB, nothing happens. Pfsense which I currently have installed boots. I have tried other iso files for different systems and they boot, so the issue is with the UTM iso, not user error…