I have recently upgraded several computers on our domain network to Windows 10. Since upgrading, SEC is reporting the error "Failed to connect to the firewall driver, error 2. Please restart your computer and, if the symptoms persist, contact Sophos…

Maybe somebody knows the answer to this. I was trying to make a Sophos AV boot disk using the SBAV tool. I have done this many times before. However, it does not appear to work in Windows 10. I have tried opening CMD both the regular way and with Administrator…

Following an in-place upgrade from Windows 7 to Windows 10 in our lab environment the Sophos icon goes missing from the system/notification tray. Sophos still successfully updates and is working correctly post upgrade but the icon is missing. I believe…

Hi, I'm in the process of constructing a Windows 10 Pro 64 Bit Image so that we can start rolling out Surface Pro 4s to our users however when I try and remove Sophos AV I get the 1721 unable to un-install error due to a program not being able to…

Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…

I have Endpoint Standard. I just upgrade from Windows 7 to Windows 10. After the upgrade I received message "No Internet access" whenver I used Chrome or any browser. I have to stop the Sophos Web Update service then Internet Connection is back. However…

I assume this is some error on Sophos's part I also assume we can just "Turn on and Update Sophos Anti-Virus" but I thought I should ask here as support are taking forever on the phone.

Hi, We have many Windows 10 machines and they all now require the Upgrade to Windows 10 Enterprise, version 1511, 10586. When i start running through the upgrade process i am being notified that my current version of Sophos (Endpoint Security and…

Hello - I recently installed Sophos Endpoint Stand-alone Antivirus on one of my Clients' notebook, which was recently upgraded to Windows 10 64-bit. I have noticed, however, that the system tray icon shows "Sophos Protection Disabled" on the pop-up…

Data Control and Windows 10. I cant seem to get this to work. I have created a test group and put my machine in it. I have created a policy that has all of the Credit Card/Banking selected all with Email/Browsers etc. basically I selected everything and…

Hi all, I'm facing problem to start Cisco AnyConnect Secure Mobility Client after Sophos Endpoint security and control 10.3 installed. When I click on Cisco AnyConnect Secure Mobility client, it shows VPN Service not available. Second error message…

Hi, Currently running Enterprise Console 5.2.1 R2. Have just updated my computer to Windows 10 to do testing on it. Sophos on my computer was all screwed up, had to manually uninstall it. I couldn't even see the Sophos logo in my toolbar menu, so i…