Good morning, I would like to start by saying that I have always favored all the programs created by Sophos, I am also a Certified Technician and my company is a Partner. But we are facing a big problem, a big disservice, we are already followed by…

Windows 10 and Windows 11 are being affected with heavy CPU Usage causing massive delay in nodejs development. All is related to the Endpoint Protection: Threat Protection policy. When disabling most of its protection features the system operates…

wen i apply Web policy, the network icon shows No Internet but all sites are accessible.

I've repeatedly tried to run Sophos Scan and Clean and every time it freezes my computer, either only the screen or even the whole machine. I have then to force a reboot to get it working again. Also: When I installed it the first time, it did create…

Can I use Sophos along with Windows Defender Firewall in Windows 10? Also , can Sophos scan websites on the Microsoft Edge browser? Can we scan a WordPress website using Sophos and clean it? Will it create any kind of conflicts?

Please note, I have only basic IT skills I have a Windows 10 laptop which was happily running Sophos ECC for several years but recently stopped updating. I was advised by Sophos tech support to uninstall and reinstall. But reinstall stops because it…

hey, I am trying to generate a windows 10 image by sysprep, I install the sophos antivirus with the respective step by step to generate the golden image and after this . .. I run the sysprep and the image is damaged, you could tell me that I should…

Failed to install Intercept X on a Windows 10 Notebook. Tried to install on a few other Windows 10 Notebooks, they all successfully installed but just one of them failed to install. Attached below is the installation log. I wonder if anyone knows what…

Hi, We have a typical scenario when local Windows agents stop talking to Sophos Central. I am trying to figure out a way to re-establish this communication by running some sort of a command in command-line on the machine to force it to check-in with…

Hey folks, its me with a question! So, one of our customers recently got themselfs a fancy new HP thin client. As per our standard procedure, we installed Sophos endpoint on it and shipped it out to them. Just recently however, we noticed we got a lot…

Hello community We are using Sophos Safeguard for Bitlocker encryption and we are getting the following error code during Windows updates and any inplace upgrades to higher Windows 10 versions: 0x800703E6 Now we have checked everything (antivirus…

Hello every one how to block mobile hotspot windows 10 in the Sophos firewall its more than 3 months I'm asking how to block windows 10 mobile hotspot but no answer from Sophos technical team my case still in Sophos investigation it's not acceptably…

Hello It is possible to configure sophos SSL or Sophos connect in the windows start window ?, that is, where users put the password to start windows, to be able to put an option underneath so that they also put the vpn data and if they are correct they…

From what I understand the swi_fc.exe-process is there to check and filter outgoing HTTP(S)-connections and it does that by establishing a local connection to the requesting process (e.g Chrome, Firefox) and then establishing a connection to the remote…

Hallo Zusammen, ich habe nun das erste mal einen NCP Client im Einsatz und suche seit ein paar Tagen einen Fehler. Wenn ich die VPN Verbindung über das Mobilfunknetz aufbaue funktioniert alles ohne Probleme. Bin ich nun in einem WLAN zum Beispiel…

We have a critical problem in sophos safeguard: users couldn't encrypt files with a key group even if we created the policy. And when we try to synchronize the client with the server no modification is applied to the client.

Hey Will Sophos Endpoint Advanced/Intercept X work well on a Surface Pro 7 Intel i5 8gb Ram? If not I might go with Sophos Home & Central Encryption... Cheers

Automatic Sophos scan on my Windows 10 machine. Every few moments during the scan, my audio, video, mouse, and keyboard freeze momentarily. This happens during video meetings, while typing, etc. What is causing this and how can I fix it?

Hello everyone, I'm trying to configure Sophos Intercept X to not to Automatically clean up malware or PUAs when detected on some servers and computers. So I go to the current Threat Protection Policy of the computer where I'm testing and disable the…

Hi. I have a few users lately where Safeguard is saying that their username and password is incorrect. However when I try their password I get the same thing. I can get them logged back and sync'd the safeguard server and they can login back in, but…

Hello everyone, we've got some endpoints which are not connected to the local network of our company the whole time. To make them able to update I've changed the Update location for Sophos AutoUpdate by editing the AllowLocalConfig line in file %ProgramData…

We have a few WVD host pools with Azure WVD running Windows Defender and we also have Sophos Endpoint and Server protected on laptops and servers. I want to test Sophos protection on the WVD machines, there are Windows 10 20H2 Mulit-Session VM's. …

Hi all, I am trying to install Kali Linux from the Microsoft Store on Windows 10 20H2 but it is being blocked by Sophos as a PUA (due to the nature of the apps it uses). is there a way to allow install and use of this without Sophos scanning it? can…

Hi, Wondering if anyone has come across this error before on Sophos Enterprise Console please. I have about 15 or so computers on our Sophos Enterprise Console where they are reporting a firewall error as 'Event Decode Unavailable (Event Number: "-535560190…

Hi my first question on the Sophos Community, What I hope is a quick question on the Enterprise Console. Software in use Clients, Windows 10 x64 Pro / Windows 7 x64 Pro (Mixed but more Windows 10 than Windows 7) Sophos Endpoint Security and Control…