Hi experts. I recently buy two new devices, Sophos FW XGS 136 appliance and AP530 wireless Access point. I am trying to put them to work togheter but not having success. I have registered I can manege Firewall va Sophos Portal, also same as AP (when it…

Hi there, I´m having a hard time understanding some RADIUS authentication issues. For better understanding, a sketch of my setup: We have a UTM with Wireless Protection in the Head Office. We have a running Authentification with RADIUS for some…

Hey guys, every time we change the configuration of an APX530 it causes a short service interruption while the AP reloads the configuration. Is this normal? Is it a limitation of the chipset or a software issue? Regards,

Hallo zusammen, existiert die Möglichkeit eine Liste aller aktiven WLAN-Clients (auf UTM 9) zu exportieren? Also im Prinzip die WLAN-Client-Liste (Wireless Protection --> WLAN-Clients) als csv herunterzuladen oder sogar über die APi oder per ssh abzurufen…

Hello, I have added WIFI terminals for a new customer with the license "Wireless Standard for APX" that is not MSP but the license does not seem to have been consumed. We usually create a Sophos ID account for the user and their Sophos Central…

Hello, my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red after that it goes unreachable and this scenario continue…

Does anyone else have issues with users connecting to guest WiFi networks, seems to mainly effect Mac users. When we set the users machine to a profile that has no Threat Protection features enabled the connection works, so it is not Web Control settings…

Buenos dias Estimados, no puedo hacer que mis redes de wifi se vean entre ellas o vean la lan, tengo varios segmentos solo pueden comunicarse con la LAN los que están en BRIGDE, como pueden ver en la imagen los wifi de la derecha no pueden ver servidores…

We had a series of APX320 Access Points registered on Central on a Wireless Trial. The Customer decided not to use Central after all. We then removed a few before the end of the Central Wireless Trial and connected them to an XG without problem. …

Sophos UTM Home 9.705-3 AP15 single AP - no mesh Single SSID enabled I have been running UTM home for six years (2015) and the AP55 for five years (x-mas 2016). Last night, like happens a few times a month, my AP55 stopped allowing client association…

Grundinfo: SG125w (FullGuard) mit 4 APs lokal, 1x RED15w (funktioniert), 1x SD-RED 60 (funktioniert nicht), 1x APX-320 hinter SD-RED60 (funktioniert auch nicht) Die Grundfirewall läuft seit 3 Jahre ohne Probleme durch und wurde immer wieder um RED-Devices…

Hello good morning, I have a problem with my computers when trying to project on a wireless screen, my computers have Sophos Intercept, Sophos mobile used this for the remote erase issue, and they go to the internet through the XG-230. If I connect a…

After I set up a RED20, I plugged an AP into it, as I wanted to have an AP behind the RED20. I have it in Split-Tunnel Mode. The issue I had was that the AP would not show up in the list of new APs to authorize, on the UTM side. I read many many posts…

Setup : Hardware: SG135 Software: UTM v9.705-3 APs: 2x AP55s Non-Standard Config: AP Country set to US (not to my actual location), for hardware compatibility reasons Problem: For at least the last year, wireless devices on my network have been intermittently…

Hi Everyone, The organization want to implement QR code for visitors accessing the Guest Wifi. The details of the QR code need to contain simple details of the Guest Wifi SSID simlar to image 1, in this way, device automatically gives an option…

Hi all, I have several Sophos APs that i want to use on other (non UTM) networks. is that possible? Ie, to take a basic home router or similar and configure the Sophos AP manually to act as a wifi hotspot? I can't see any physical reason it wouldn…

Hallo, out Wifi is currently very instable and the wifi is not available for a few moments. After the few moments the wifi is again available.We have 2 Network Device ( Wifi SSIDs namely 'intern' -> wlan1 and 'gäste' -> wlan0 Hardware: Sophos UTM…

Hi All, After months (if not even years) of struggling with a poor performing wifi and numerous attempts to solve the problem (new ap, new cables new switches) I finally found out my problem to be the IPS turned on, on the lan side. Before i got wifi…

Hi! I'm getting STP TC flood messages from Sophos APX-530 on the switch side. Is there any advanced STP settings on the AP side?

Hi Community! our Access Points are going Inactive twice per day. They still react to a Ping, but the UTM ist listing them as Inactive. A Reboot of the HA-Master reactivates the Access Points. I don't have a clue what causes this behaviour, so any ideas…

Guten Morgen zusammen, es gibt schon diverse Threads hier, aber leider brachte keiner der genannten Lösungsvorschläge den gewünschten Erfolg. Ich muss zugeben, ich bin auch recht neu in der Thematik Sophos RED. Also kurz meine Konstellation: Zentrale…

Hello, I'd like to collect and analyze the wireless logs. Older accesspoints send in nice logs like this one: 2020:11:11-17:13:01 <AP_ID> awelogger[9274]: id="4104" severity="info" sys="System" sub="WiFi" name="STA association" ssid="mySSID" ssid_id…

Hello, according to the API docs, there is get /objects/awe/client/ Implementation Notes: Returns all available awe/client objects However this does not seem to work for me on multiple SG devices. The request always results in an empty list. Is…

Hello, We have a Wifi Policy setup through Sophos Central Admin as below, and we have a number of Admins/Sudo Admins that have various configuration permissions. I myself, as you can see, do not have access to change any of this information or view…

https://community.sophos.com/utm-firewall/f/remote-ethernet-device-red/80178/red15w-access-point-not-showing-up-as-pending-access-point/306267?pi2349=2 exact same issue as here. I added everything fine the first time... Then once I accepted my Access…