Please see a comment we got from sophos support: Since our latest update to Sophos Central (2.20.13 - April Release onwards), Sophos Web Control and Web Filtering has received a large overhaul. This is not something we can revert however we've found some…

Since our latest update to Sophos Central (2.20.13 - April Release onwards), Sophos Web Control and Web Filtering has received a large overhaul. This is not something we can revert however we've found some Web Filtering products previously used alongside…

Hi, I was testing a website exclusion in Intercept-X and had a hard time to finnaly get it working. So I wanted to browse to the Sophos Testsite. As expected this was blocked. regardless of http or https used. So I went to Central Global settings…

Hi, New user to Sophos Central/InterceptX, finding my way around most of it, but a bit puzzled with blocked websites. Using base policies etc, when a user tries to access a site deemed "dodgy" (pornhub.com for instance) they just get a standard network…

Hello, we have a Sophos Control WEB Policy which blocks everything in the Browser for one specific computer. The Problem we have here is that we need to install Driver from the Intel Website. I have already put the website in the global Exceptions…

What is that? Have HTTPS decryption enabled on EP. This is some kind of new because that site worked about 2 weeks ago. The Website CA is issued by Go Daddy Secure Certificate Authority - G2 Valid from January 14, 2022 to February 15, 2023…

HI, What is the fastest way to unblock a website blocked by a web control module with the information 'Your organization's policy prohibits access to websites categorized as Spam URLs.’? In Sophos Central, Web Control policy I try to use Category Override…

just want to allow a website for a cl i ent thru the admin portal. terrible lay out. why do i have to navigate to like 15 different windows and multiple admin pages. figure it out

Hello, which product will be better to use in case of Web control? With the new agent rolling out by the end of a month there should be option to use Web control right on endpoint. Does this means, i should use only one Web control or filtering, combine…

Nicolás: Good Day, I have a question, in the Web Control Policy I have the WhatsApp web allowed but in some cases it does not take the permission and blocks it ERR_SSL_PROTOCOL_ERROR Even if a manual update is done, it does not take the permissions, it…

Hi , My problem is that i want to authorize a website wich is : www.deepl.com , i have many computers where the policy is working fine on them but for about 20 PC it don't work . i can't understand why . let me show you the pictures . https://ibb.co…

Dear, one of our users is complaining that the Sophos Web Intelligence service is having a high CPU (around 40%-45%). He'll launch a scan, to be sure, later. But does anybody has an idea why this can happen and what we can do to solve this? Jo

Hi all, Bit of an unusual one, we've been running Sophos Advanced Endpoint with Intercept X on our servers and workstations for a couple of years now, and the policies we believe are well bedded in now with minimal changes if any being made to them…

Hi, we have a little Problem with the new Sophos Central Intercept X. If a website (https) gets blocked, we only receive a error message from the browser. When we try to access a website over http we get an error message from Sophos direct. Is there…

Hello Community, In the WebControl policys we have the options for the risky file types. As default setting, I want that my users are getting a warn page when they are downloading a Windows Executable. (or if they are loading in the background of…

Hi guys, we have several requests for a detailed report of web browsing activity for users (can be a group). In the web control policy there is only the option to Log web control events that will log All attempts to visit blocked sites along with warnings…

Hi guys, we have several requests for a detailed report of web browsing activity for users (can be a group). In the web control policy there is only the option to Log web control events that will log All attempts to visit blocked sites along with warnings…

We have blocked Peer to Peer \ Chat Tools in the WEB CATEAGORY. This works well but Sophos does not display a standard message as seen below. The error below confuses our users and they report it as a issue on their PC, would have been good if Sophos…

When dealing with a large list of managed websites it quickly becomes very difficult to sort through or locate a particular entry. There needs to be the ability to filter by tag and category as well the ability to search via keyword. Can this be added…

Hello every one how to block mobile hotspot windows 10 in the Sophos firewall its more than 3 months I'm asking how to block windows 10 mobile hotspot but no answer from Sophos technical team my case still in Sophos investigation it's not acceptably…

Is there somewhere you can check what category a website is listed under in sophos central? Ive been trying to block the google drive website but so far i cant find which category its in to do the category override? Same for Gmail, i chose it as a test…

From what I understand the swi_fc.exe-process is there to check and filter outgoing HTTP(S)-connections and it does that by establishing a local connection to the requesting process (e.g Chrome, Firefox) and then establishing a connection to the remote…

Hallo, wir haben in den Server Protection Richtlinien beim WebControl einige Seiten mit Warnhinweisen versehen. Diese werden beim ersten Aufruf der Seite auch ordentlich angezeigt. Beim nächsten Aufruf aber nicht mehr, bis der Browsercache gelöscht…

Hello, We are facing a problem. We have created a Web control filter under "Control sites tagged in Website Management" where we blocked drive.google.com Despite of it being clocked, the site is accessible. Even the Sophos support team member…

Hello All, I have enabled the Web Control feature for a set of groups however, the policy does not block youtube at all. I've enabled Web Protection on the AV & HIPS policy, and also added; youtube.com and www.youtube.com to the block list on Web…