• Traffic Shaping for VoIP usage in SFOS 19

    Andrea Giacomin
    Andrea Giacomin
    Hi, regarding this thread , is there new features in version 19?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote VoIP Connecting to PBX Behind XG

    SophosNewby
    SophosNewby
    First let me say I have had our PBX and local VoIP phones running on the XG for 5 years with very little issues however I am really struggling with our other office and their remote phones. For the most part I have them working, but far from perfect.…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Skype is not working in Sophos XG210

    Mahadevan Anandhan
    Mahadevan Anandhan
    Hi, I want to allow skype messenger(non business) to LAN. Block other access to LAN. How to achieve this? Tried whitelisted below domains and allow http, https and dns ports, not working conn.skype.com api.skype.com pipe.skype.com gateway.messanger…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG v19 - Optimizing Zoom, Ms teams and Webex calls…

    humane jard
    humane jard
    Hello Team, I get 100Mbps of internet bandwidth from my ISP but I still experience bad Microsoft teams call quality during meetings. I believe there are ways I can optimize/prioritize zoom/teams/webex calls to improve performance on my XG. please…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS-3300 VOIP Issues

    MichaelHinkle
    MichaelHinkle
    We have a new Sophos XGS-3300- Voip Doesn't work well on it. Garbage calls, no ringer, etc. I had them on a UTM and they worked great. I have set DNS Timeout, etc, but no avail. My assistant was on Sophos for hours the other day, but they could not get…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Issue in voice traffic

    Basel Sabha
    Basel Sabha
    Dear sir, I hope you are doing well, Kindly sir i am facing issue in voice traffic send through IP Sec VPN tunnel. I have XG 210 in the head office and 116 XGS in the branch the IPsec VPN is active and i can ping all server and devices but…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VoIP Remote Phone Registration Failing at Second location

    SophosNewby
    SophosNewby
    So I have a strange issue. Currently I have a remote office using voip phones that all register and work as expected. I am setting up a new infrastructure for another location and this required taking the equipment offsite. Normally when I setup a new…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • UDP Timeout vs UDP Timeout Stream

    JeffCooper
    JeffCooper
    Hi, We're getting one-side of calls randomly going silent. The default values of my XG2300 are UDP Timeout 30 UDP Timeout Stream 150 I read I should increase the timeout to 150, but should I make them match? increase both 5x? I don't understand…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG firewall won't allow outgoing VoIP RTP Traffic

    KMD_Comp
    KMD_Comp
    Hello, let me start off by saying that our VoIP system is working fine with a different firewall, so I know everything is good there. I don’t think this should make a difference to the problem I’m seeing, but I’m using a VLAN interface on our LAN port…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 3cx Phonesystem - Some problems

    Philipp Junker
    Philipp Junker
    Hello all, I have a problem with the 3cx system at my company. I switched from a Sophos SG to the XGS (UTM210 to XGS2100). The telephony works partly wonderful, but partly not. I first have a DNAT rule that says that all required ports for the 3cx…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sip Connection Limits

    Crashcat
    Crashcat
    Hi All, I have two sites. 1) Site one has XG230 (SFOS 18.5.3 MR-3-Build408) When we test our SIP trunk we can only get 64 concurrent connection until it start dropping any further connection and will not exceed 64 2) Site two has XG210 …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Since the update to XG330 (SFOS 19.0.0 GA-Build317) the VOIP software no longer works over the VPN

    Shawn Adams
    Shawn Adams
    We use MiVoice 2380 Softphone here at work, I went from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 and this is the only issue we are now having. The Software works just fine in the LAN including calling to the WAN however from the WAN to the…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VoIP communication problems over SD-WAN and IPsec-Interfaces

    Max Lange
    Max Lange
    Hi, We have several departments and connect them via IPsec “Tunnel Interfaces”. For each interface we set up a Gateway and configured a SD-WAN policy. This works for the most Services, but not for VoIP and Radius. The traffic is logged as allowed…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Cisco CUCM VOIP issue with firewall

    AHMED SHATA
    AHMED SHATA
    Good Day. I have two Sophos firewalls linked via LAN cable, as below The routing rule and firewall policy are set between firewalls to Allow LAN networks to Access each other on both sites. and everything is okay, we can access servers and clients…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • QoS settings within SSL VPN tunnel

    chronowerx
    chronowerx
    Hello everybody! Is it possible to prioritize particular traffic within a Sophos SSL VPN tunnel? And if yes, how ca I do that? Background: We are using a softphone on our employees laptops. The corresponding traffic - in particular sip and rtp (udp…
    • over 2 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • Issue Softphone / VoIP SSL VPN

    carri124
    carri124
    Hi everybody, i´m having a issue with the SSL VPN when using a softphone client. Our users are connecting via SSL VPN to a Citrix desktop where they use the softphone client. The sound qualitiy is very poor and i cant find any issue. When we use the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SG 125 + Auerswald COMpact 5500R + Telekom SIP Trunk -> kein Rufaufbau bei jedem x-ten Gespräch

    Steffen Fehrenbacher
    Steffen Fehrenbacher
    Hallo Zusammen, ich komme mit meiner Onlinerecherche nicht weiter und hoffe, dass man mir hier helfen kann. Ich habe hier eine Sophos SG125 und dahinter eine Auerswald COMpact 5500R VoIP Telefonanlage in separatem VLAN. Die Sophos hat das SFP DSL…
    • over 2 years ago
    • UTM Firewall
    • German Forum
  • SIP ISSABEL VOIP outbound Call issue with Multiple WAN

    GSL HSPL
    GSL HSPL
    Dear Team, i face issue in SOPHOS XG Firewall V18. ISSABEL VOIP outbound call not working with Multiple WAN, everything are working fine with Multiple WAN, only Outbound call are not working in my ISSABEL server inbound working as well, when inbound…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 3CX Firewall Check failed on Sophos XG210

    Sauresh Mehrotra
    Sauresh Mehrotra
    I am having an on-prim 3CX Server for the same the Firewall Check is failing as under: resolving 'stun-eu.3cx.com'... done resolving 'stun2.3cx.com'... done resolving 'stun3.3cx.com'... done resolving 'sip-alg-detector.3cx.com'... done testing…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • 3cx full cone on XG 135

    Stefano Sorrentino
    Stefano Sorrentino
    Guys i´m getting crazy..... What i am doing wrong? DNAT Rule done SIP ALG deactivated SNAT connected to the DNAT with MASQ any ideas?
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • voip extensions problems

    Christian Garcia N
    Christian Garcia N
    Good morning. I am having problems with VOIP calls, specifically when calling extensions. The problem I have is that if I call an extension of a phone the call jumps to another phone, it happens with all phones, I have created a rule Any--Any checking…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SIP Traffic Dropped to Commander.com.au

    DomusRegis
    DomusRegis
    I have multiple customers who have hosted PABX in the Commander Cloud. I have repeated cases where the issue is perceived to be Sophos Firewall caused. The phone company provider is common in all the cases. Commander is common in all the cases. The solutions…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • NAT does not work for SIP protocol, Leucotron telephone exchange.

    IvanildoGalvão
    IvanildoGalvão
    I'm finishing the deployment of a Sophos XGS 136 client, some NAT publications were made so that both externally and internally, users can access the web server (http) and the DVR that manages the surveillance cameras, everything ok. But I also created…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Traffic Shaping for VoIP usage

    Andrea Giacomin
    Andrea Giacomin
    Hi using Sophos XG 18/18.5 what is the best way to shape (apply QoS rules) for VoIP usage with multiple asymmetric WAN link? In this specific case there are these two WAN (Down/Up): 200/30 Mbps 100/20 Mbps In the System Service -> Traffic…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • How restored connection can interact with SD-WAN and active connections

    GabrieleD
    GabrieleD
    Product: 2x XG210 (HA - Active and Passive) with SFOS 18.5MR1. I have a 3 Internet Connection (WAN). One is main (web browsing) and two for backup. One of two backup connection is used only for VoIP Call. I configure in WAN Link Manager in this…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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