• Sip from one internal zone to another

    Michael Pousen
    Michael Pousen
    We have our telephones in their own network zone - the Phone. I would like to have have a few mobile devices in a different zone with a sip client be able to access the pbx. Created a rule to allow udp 5060, what our pbx is setup to use for sip, and yet…
    • 16 days ago
    • Sophos Firewall
    • Discussions
  • Unconfigured VoIP Functionality on XGS 116 – Assistance Needed

    John Spurlock
    John Spurlock
    I am reaching out regarding an XGS 116 recently purchased by a client. Interestingly, VoIP functionality—both inbound and outbound—is fully operational without any specific configurations applied to the device for the VoIP provider. There are currently…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • PABX and SIP cant ping my sophos in

    Jasper Dredd Guibani
    Jasper Dredd Guibani
    I’m currently facing some connectivity challenges with my network setup. My PABX and SIP systems are working fine—they respond to ping requests, so they’re definitely online. However, I can’t seem to get any incoming connections from the PABX to my Sophos…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • problems with voip telephony, using site to site vpn connection

    Carlos Daniel Hernandez Ramos
    Carlos Daniel Hernandez Ramos
    implementing vpn site to site connection, causes problems with ip telephony, when starting the connection or disabling the connection causes my voip phones to start disconnecting from the pbx. once the connection is established and having the vpn connected…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • NS300 Not Reachable from Sophos XG4500, but Can Call Outside

    Jasper Dredd Guibani
    Jasper Dredd Guibani
    Hi everyone! I’m facing a puzzling connectivity issue in my PABX setup. My NS300 cannot be pinged from my Sophos XG4500 when my SIP router is connected to the core switch. However, I can still make calls outside, which adds to the confusion. Coreswitch…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VoIP Traffic Through Secondary WAN Port

    daniel_schmidt
    daniel_schmidt
    Hi All. Firstly, thank you for your time to help! Let me give you a quick breakdown of my network and then I will explain what I am trying to do. I have a XGS 2100 running on v20 SFOS. I have 2 ISP connections, a primary and a backup. (I have set…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Outbound UDP port 443 blocked

    Ben Rose
    Ben Rose
    We have a Sophos XG135 firewall running SFOS 20.0.1 MR-1-Build342). We have a cloud 8x8 VOIP phone soultion which is having intermittant audio issues. We have been asked to run their network diagnostic tool which is reporting back UDP port 443 outbound…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Established sSite to Site SSL VPN, Voip phones only working partially

    mmiller
    mmiller
    Hello - I have an XGS 2100 at HQ. We were using a RED device to connect the branch office Phone and LAN traffic via VPN to the HQ PBX/LAN and everything worked fine. Given the rollout of the latest OS, the RED is no longer compatible, so we are attempting…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • VoIP-Telefonanlage hinter XGS

    Jürgen Pilz
    Jürgen Pilz
    Hallo zusammen, ich habe hier folgendes Scenario: Vodafone Anschluss mit fester IP ( 145.253.111.21 - nicht REAL). Jetzt soll eine TK-Anlage über VoIP angebunden werden. Da 4 IPs vorhanden sind, habe ich am Port 2 der Sophos eine 2. öffentliche und…
    • 5 months ago
    • Sophos Firewall
    • German Forum
  • VOIP QoS

    Boris60
    Boris60
    Hi, I am really confused about how to do this on XG. I can go to Traffic Shaping and create my policy and attach it to my rule or service - but then in Traffic Shaping Service there is a setting "Optimize for real-time (VoIP)" that is Enabled by default…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • XGS136 Firewall

    mcepok
    mcepok
    Guten Tag, wir haben seit Sonntag eine XGS136 Firewall im Einsatz, welche besten Gewissens identisch zu unserer alten SG135 konfiguriert wurde. Alles funktioniert auch soweit einwandfrei, allerdings bekommen Clients, welche eine bestimmte VOIP Software…
    • 6 months ago
    • Sophos Firewall
    • German Forum
  • Appliance Access is Denied and Webex audio problems

    StefanS
    StefanS
    Hi there, Need your help and expertise. We have an HA here with Sophos XGS2300 (SFOS 19.5.3 MR-3-Build652). The following problem occurs in particular with Webex Audio / Video. From external to internal and vice versa, the audio and video channel is established…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • XG Firewall NFON SIP Telefon Registrierung nicht möglich

    MartinBa
    MartinBa
    Hallo zusammen Irgendetwas wir noch von der Firewall blockiert. Da das Telefon direkt am Internet Router funktioniert. Es gibt zum testen eine Firewallregel, die jetzt erstmal alles erlaubt.(Siehe Bild) Hilft aber auch nicht.:-( Kann einer einer…
    • 8 months ago
    • Sophos Firewall
    • German Forum
  • VOIP SIP Hunting Group Reply Packets

    Gerd Rehders1
    Gerd Rehders1
    Hi, I observe a strange behavior regarding UDP Reply Packets on multiple WAN interfaces. Since we have configured a SIP hunting group with our telephone provider, the provider sends option pings on the 3 existing WAN interfaces. 3 DNAT rules are set…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Switch - Avaya H323 Phone Shuffle

    AstaroNBack
    AstaroNBack
    ISSUE: Randomly occurring one-way audio with phones on Sophos Switch. We have no errors logged on Sophos switches or XGS, no dropped packets. Pathway is GIG. Our users have random one-way audio on Avaya IP phones H323. This occurs when the phones…
    • over 1 year ago
    • Sophos Switch
    • Discussions
  • Auto Tagging to Voice VLAN Using a OUI

    JohnHilton
    JohnHilton
    We're currently testing a Sophos Switch, and have VOIP Phone that will connect directly and also via Passthru. We have configured and assigned a VLAN (2) in "Voice VLAN" and also added a new OUI for our Yealink phones. I've Configured the voice vlan…
    • Answered
    • over 1 year ago
    • Sophos Switch
    • Discussions
  • Voice Vlan and DHCP Fail - How we fixed

    AstaroNBack
    AstaroNBack
    Sophos Switches were left at on default settings, we had them working for a few days. We were using Vlan1 for PC / SVR and Vlan 20 for Voice and have been doing it this way on Extreme equipment for years. DHCP server on WS 2022. All ports are members…
    • over 1 year ago
    • Sophos Switch
    • Discussions
  • SIP will nicht - ansitel hinter XG 18.5 am CompanyCnnect-Anschluss

    Sebastian Engler
    Sebastian Engler
    Hallo Mitstreiter und Experten, ich habe aktuell das Problem, dass wir eine ansitel SIP-Anlage im internen Netzwerk nicht zum Laufen bekommen. Nun ist es so, dass garantiert wieder der Fehler im Detail steckt, ich find ihn aber nicht - es ist zum…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • Video conferencing in web browser

    Jonas Stadler
    Jonas Stadler
    Hello everyone, we have been having problems with video conferencing via browser for some time now. We are using a XG 230 in webproxy mode with HTTPS decryption, IPS and ATP activated. The clients are configured with a standard / manual proxy. Everything…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS107 SIP Trunk Probleme mit Agfeo AS200it ( ich weis ist abgekündigt).Die XGS ist hinter einer FRitz Box.

    Martin Theile
    Martin Theile
    Hallo, ich habe XGS107 hinter einer Fritz Box. Hinter der XGS107 ist ein Switch und dann die AGFEO AS 200 IT. Die gleiche Konfiguration habe ich mit einer SG125. Dort gibt es keine Probleme. Es sind die gleichen Einstellungen in der Fritz Box und…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • dhcp option

    Shay Hanya
    Shay Hanya
    Hi I have utm 210 in cluster mode. I have been asked to create dhcp scope for the voip vlan. I need to add option 151 as tftp and that it will have 2 servers. I created 2 object for each server and put the objects in a network group. When I…
    • over 1 year ago
    • UTM Firewall
    • General Discussion
  • Voice Issue

    aneeqahmed2147
    aneeqahmed2147
    Hi Guys, Need urgent help. Actually I have configured SSL VPN on Sophos XG Firewall for voice communication work from home. My softphone connects fine but when I dial a test call it gives the error "VOIP connection can not be established". I don…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 3CX Full Cone error

    LeeShellard
    LeeShellard
    Hi I have a XG and im trying to get 3CX working correctly. I have nat and firewall rules set but when i run a test from 3cx I'm getting the full cone error i cant see what I'm missing
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS und Telekom Cloud PBX Registrierung nicht möglich

    Andre Vollmann
    Andre Vollmann
    Hallo zusammen Ich habe eine Sophos XGS 116 mit aktueller Firmware. In dem internen Netzwerk sind Voip Telefone diese keine Registrierung zur Telekom Cloud PBX aufbauen können. Ich habe alle Ports diese von der Telekom angegeben worden sind frei gegeben…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • VOIP QOS Policies

    AstaroNBack
    AstaroNBack
    Telephony devices are placed in Vlan 20, and all Vlan 20 networks are listed a IP group called VOIP. We have XGS devices at locations routing to core XGS where voip servers are located. We have a global rule which permits routing between trusted voip…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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