• Sophos xg125 VOIP no incoming calls

    Bren
    Bren
    Hello, I am having trouble with Sophos xg125, the IT guy abruptly quit after issues with a manager(not important) and today we are not able to recieve incomming calls. We can still make outgoing calls but when you call any of the numbers it rings…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • VoIP RTP stream not always working

    Len
    Len
    Hi Sophos community! Occasionally I have an issue with my ATA where there is no audio for either party. This happens infrequently (maybe 1 out of a 100 calls) but I need to keep my wife happy Here are all the details: Sophos XG SFOS 18.0.4 MR…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Cloud Voip Phones BLF's Not working

    Mandy Smith
    Mandy Smith
    Hi, I have a network that newly had 70 cloud hosted phones installed at a hotel. The 10 Staff phones all have BLF enabled on them but they worked on some phone and not on others then finally they stopped altogether. The phones are on the Gamma Horizon…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG v18 - How to extend VoIP subnet to a branch

    Juan N.
    Juan N.
    HI everybody. I need some help with the following subject. Recently my company migrated from an old PF-Sense firewall to a Sophos XG 230 v18.0.3. Headquarters’ network has the following configuration: - 2 ISP suppliers, connected to ports 2 and…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Port Still Blocked After Rule Allowing it Added

    JeffCooper
    JeffCooper
    Hi, Our new voip desktop phone app (MaX UC / Mitel) has a chat feature that should include the ability to send over sms. It looks like it's getting blocked as below: I have these (among others) allowed between my LAN and my provider's server (the…
    • over 4 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • Sophos XG v 18 VoIP over SIP trunk

    Marcus K
    Marcus K
    Hi A short background. We have just moved from Watchguard to Sophos and I have a lack of understanding on how some specific things work on Sophos firewall compared to the watchguard. We have a WAN IP adress and two internal LANs, one is a static adress…
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Second WAN interface for VOIP

    Phil Lusk
    Phil Lusk
    I am trying to put my VOIP system behind our firewall. I would like to separate our data WAN from the VOIP WAN interface. When I did a test configuration the VOIP packets were being sent through both WAN interfaces causing audio issues. What configuration…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • v17.5 VOIP (Vonage Business Cloud) Call Drops after 8 min 24 sec

    dan becker
    dan becker
    custom intel hardware, 2 core 4GB RAM XG v17.5 MR-14-1 We had pfSense installed on this same hardware and had no issues with Vonage Business Cloud; the entire VOIP system is hosted in the cloud. Now with SFOS, calls drop at 8 min. 24 second duration;…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • VoIP-Telefone priorisieren

    Peterg25
    Peterg25
    Hallo, unser TK-Mann hat uns geraten, dass wir die MAC-Adressen der neuen VoIP-Telefone in der Firewall (UTM9 - SG125) priorisieren. Ansonsten könnte es sein, dass bei hohem Internettraffic die Telefonie schlecht ist, bzw. ganz abbricht. Da unsere…
    • over 4 years ago
    • UTM Firewall
    • German Forum
  • Is there a way to segment off a new interface with a set bandwidth?

    WABGOR_DAVE
    WABGOR_DAVE
    Hello all, I want to segment out our VOIP connection for our provider. Can the UTM create an interface with max DL/UP speeds? Our provider says they have everything configured right, but since moving from DSL to fiber, it has been headache central for…
    • over 4 years ago
    • UTM Firewall
    • General Discussion
  • IPsec Site to site (booth sophos xg) VPN VOIP (freePBX) one way audio, hanging up not done correctly.

    Raul Perez1
    Raul Perez1
    Hi guys. SO i have bee looking for some answer on the forums, while the problem is very common i see no working answer or understandable for me, this is a home office and while i am the most techy guy here networking is difficult. the situation is…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Firewall voip SIP settings for provider callwithus

    Jay Jay
    Jay Jay
    Having issues with audio with voip provider callwithus. Also have callcentric configured which works fine because there's a defined set of servers for media. The call is initiated successfully, but the issue is with the audio/rtp media. Callwithus doesn…
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • Issues with VOIP - Internal PBX, outbound works fine, inbound does not.

    WaterVsAnchor
    WaterVsAnchor
    So I've got an issue. Running 9.509-3 - Internal PBX (FreePBX) behind my Sophos UTM, separate network from my main network. I've got 3 interfaces. WAN, LAN, and VOIP. Outbound calls from my PBX get through Sophos UTM just fine, however, inbound calls…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • A huge Problem with VoiP Calls on my UTM 9

    Robin Michalke
    Robin Michalke
    Dear community, I have the following problem for weeks: We’re using a cloud telephone provider. Every 3rd call our agents are not able to hear the customer for about 3-5 seconds. Then the call continues as usual. Most time the disorder is in the…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Voip Telefonie hat dauerhaft Aussetzer in den Gesprächen.

    Robin Michalke
    Robin Michalke
    Hallo liebe Community, mit folgendem Problem kämpfe ich nun einige Wochen. Wir nutzen einen Cloud Telefonanbieter via Voip. Gefühlt bei jedem 3ten Gespräch, hören wir den Kunden oder der Kunde uns für 3-5 Sekunden nicht. Danach läuft das Gespräch…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Traffic shaping policy for VoIP

    Speatech
    Speatech
    Hi, Need advice from somebody who knows well about VoIP. Our VoIP phones works fine as long we allow all traffic through the firewall :( We don't use any PBX server, the phones connect directly to the provider. SIP as been disabled as recommended…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • RED keepalive options for VOIP?

    Krister Johnson
    Krister Johnson
    We recently moved our HQ and satellite offices to XG firewall and RED devices, respectively. Things are going swimmingly, except for VOIP traffic. VOIP calls from HQ to remote or from remote to HQ last exactly two minutes and then are dropped. I do not…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • RED keepalive options for VOIP?

    Krister Johnson
    Krister Johnson
    We recently moved our HQ and satellite offices to XG firewall and RED devices, respectively. Things are going swimmingly, except for VOIP traffic. VOIP calls from HQ to remote or from remote to HQ last exactly two minutes and then are dropped. I do not…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
  • Need help settings up a Sophos XG router on a DOT network

    Ryan Whitehead
    Ryan Whitehead
    Basically i currently have a DOT system (Digital Office Technology) with a router that handles all phones so i can't get rid of it, i would like to setup the Sophos XG behind this router and also use it to do my VPN, is this possible? What is the best…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Vonage VOIP configuration

    Nicholas StCyr
    Nicholas StCyr
    Hello, I've scoured through all the sophos, reddit and internet forums I can, but I'm at my wits end here. Equipment: SG-125 (Latest Patches) Internet Service: 1Gbps down, 50 mbps up (approximately) Public IP Address Available: 5 total, 3 are available…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • No Voice on Remote PBX

    larellanos
    larellanos
    Hello everyone I’m here looking for some enlightment, as this is driving me nuts Here’s the scenario: Location A - Sophos utm v9.506 – LAN 1.1.2.0/24 Location B - Sophos utm v9.501 – LAN 1.1.3.0/24 Location C - RED15 connected to location…
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • IPS blocking VoIP Packet

    Timotheus
    Timotheus
    We recently discovered that our UTM was blocking packets that we needed for VoIP. RTP packets were being discarded because IPS detected a UDP Flood Attack. The issue was difficult to find because the UTM was only discarding a relativly small number…
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • Vonage and dropped calls through SG135

    BioTech
    BioTech
    Hello everyone, We have had this issue for quite some time and support was unable to give us answers after spending days troubleshooting and reviewing logs live. Hoping that someone from the community has seen this before and can help. About 25 users…
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • UTM VoIP mit DeutchlandLan SIP-Trunk und eigene PBX

    Timotheus
    Timotheus
    Unter Network Protection > VoIP > SIP > Allgemeine SIP-Einstellungen sollen die SIP-Servernetzwerke eingetragen werden. Telekom gibt auf der Seite DeutschlandLAN SIP-Trunk: Einstellungen für die IP zwei DNS namen an: Registrar (Registrierungsserver…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Two interfaces, 1 ethernet, 1 vlan, to same switch?

    JeffCooper
    JeffCooper
    Hi, SG230 at work, and I know just enough about complex networking to be dangerous. We're upgrading our phone system and I'm thrown into VLAN chaos. in0 is my LAN and works fine connected to our Nortel (Avaya) switch. No vlan on the interface but…
    • over 7 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
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