In my attempt to upgrade my UTM to XGS (home), I moved my virtual mac from the old to the new. But it will not pull my static IP. My ISP says it looks like it powers up, uses the hardware mac, pulls a dynamic IP, then switches to the virtual mac.…

Hello Sophos-Support, Can you please check the problem? Unfortunately the problem still in v21 GM exists. Intel X710 10GbE SFP+ (passthrough) not detected PCIe passthrough works smoothly with the software installer. Hypervisor: Proxmox 8.2…

Hi, I have a bizarre issue with the docker container and Sophos XG's DNS resolver. Let me lay out my setup first. I am running Sophos XG Home 20.0.2MR2 on a Dell R210 II. There is no IPv6 enabled anywhere. My docker host is Ubuntu 24.04 LTS and docker…

Hi all, I was considering purchasing a virtual firewall, but I have a doubt to clear up. The vFW will mainly be used only to create a site to site where there will be about 100 users behind it. (There will be no local users on the LAN instead) In…

Dear all, The AD Azure has been added to Sophos firewall but Test connection failed as server down or unreachebale. Do you have the same issue, please support me to resolve on this. Thanks & best regards, Viet ton

Dear all, I would like to get to support from all of you show me guide how to add the AD Azure to the Sophos Firewall Best regards, Viet Ton

Hi. I'm running Sophos XG Home virtual machine in unraid and trying to use it in discover mode. I followed the configuration guide in Deploy the firewall in discover mode - Sophos Firewall and configured my VM to have 3 network ports: one LAN, one WAN…

Bonjour Je dispose d' une double carte intel 10g et utilise le firewall xg en version virtualisée. A l' heure actuelle le débit est bridée a 1g et les paramètres semblent grisés. Est il possible de basculer et forcer zn 10g

Hello, cant install the XG Home Firewall on my HP ProDesk 400 G4. I dont get my boot stick runinng, it always only shows him unter UEFI. Legacy is enabled and with other Sticks (like gparted) i can boot in legacy but the Sophos Stick is only visible…

Is there an installation documentation for installation of the Firewall OS Software ISO for Intel Hardware (notably the disk image SW-20.0.2_MR-2-378.iso)? I can boot off the cdrom, but it comes up with prompt for password: Thanks, Larry

Hallo zusammen, ich weiß nicht ob es möglich ist aber ich würde mich unfassbar freuen wenn Sophos evtl. Ehemals Altaro VM Backup bzw. Hornet Security VM Backup mit in die Anwendungsliste aufnehmen würde/könnte. Anbei der Link https://go.altaro.com…

Hi all, Have an xg firewall running 20.0.0-GA that locks up every day or at least every other day just after midnight UTC. Load climbs up over 20 or so, then requires stopping/starting manually in AWS ec2 console. Running on AWS ec2 c4.xlarge in us…

Dear Sophos Community Members, I hope this message finds you well. I am currently in the process of configuring High Availability (HA) on our VMware platform and have encountered an issue that I could use some assistance with. Here are the steps I…

Hello everyone, I'm currently "trying" to switch from a Hyper-V UTM to a virtual XGS with SFOS 20.0.1. The VM configuration: 4 cores (Intel W-2175) and 6 GB RAM. The old UTM runs very smoothly, adding/editing rules happens almost in real time and…

Received the below alert by mail but such is no configuration or any log found on the firewall. Any one idea about this.

Hi, I'm facing a strange issue that I am not sure how to debug/improve. I'm using a virtualized Sophos XG on a proxmox server. WAN is connected to a 2.5Gb capable ethernet, but ISP provides only 1Gb symetrical. What I see is : - iPerf3 with UDP is…

As per diagram, I could access TCP port 1521 from clientVM with " telnet 192.168.100.5 1521" . But , I used "telnet 192.168.100.240 1521" , it cannot access. Why? I can ping and access this in on premise vsphere. but not in azure? Please any suggest…

Hallo liebe Community, ich bin neu der ganzen FW-Thematik. Ich habe eine frisch installierte Sophos XG Home Instanz auf meinem Proxmox aufgesetzt. Mein aktuelles Problem ist, das Windows 11 beim Netzwerk via LAN-Verbindung immer wieder sagt "Nicht identifiziertes…

I would like to run Sophos Home on either my XCG-NG or Proxmox host. In each of those hosts I have 4 port SFP+ Silicom cards (which are just rebranded X520 cards with two chipsets). I would prefer to pass the whole pcie device into the Sophos Home host…

Guten Tag, ich habe ein Lokales Netz erstellt mit einer SOphos XGS über proxmox mit 3 Nodes für einen großen Cluster Die XGS Virtual Appliance liegt auf cluster 1, die maschine die es erreichen soll auf Cluster 3 WIe würde man das am ehesten Konfigurieren…

One of my customer is migrating to OCI. They are interested in deploying Sophos Firewall to protect that infrastructure. I don't see any option or article that states that OCI is supported by Sophos. I know the KVM image comes in QCOW2 format, the exact…

Is it possible to run Sophos Home Edition on virtual machine in a Synlogy NAS? or it much better to run it bare metal on an old Intel based machine? I have a Synloogy NAS running in my home and if thats possible it would be great. Thanks in…

Hi all from yesterday finally I've FTTH. Here mi problem: If i test directly from the router (at the moment i've a double nat, waiting for parameters), i can reach 940Mb Down and 520Mb UP. If i test form sohopos, the down speed is less than 300Mb…

Hello, I have a Minisforum MS-01 which have two Intel 2.5GbE and two Intel x710 SFP+. I'm using Proxmox and I did a PCIe passthrough of one x710 interface (tick/untick pass all feature doesn't matter) to Sophos XG v20 Virtual Machine. By doing an…

Hi all, first time posting. Generally Sophos Firewall and previously the UTM has been running fine for me. But recently I was trying to upgrade to the 20.0 version of the Sophos Firewall on my Sophos Firewall Home license. Unfortunately the upgrade…