• XGS 3300 wrong Gateway

    Bart van der Horst
    Bart van der Horst
    Hi, I've got the following case: HA XGS3300 Three WAN connectinons P2 ISP 1 P4 ISP 1 P6 ISP 2 P2 and P4 are BGP. P6 is stand alone. All internet connections are working. When configuring SNAT and or SD-WAN all traffic for WAN is over…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SSL Medium Strength Cipher Suites Supported CBC mode Enabled

    Akash
    Akash
    How i can disable CBC mode and chacha20 affected algorithms and enable CTR or GCM cipher mode encryption.
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Webfilter HTTPS decryption breaks ChatGPT: HTTP parsing error encountered

    LHerzog
    LHerzog
    We're discovering a strange issue with HTTPS decryption and ChatGPT in all browsers we use. ChatGPT is unusable when we're logged in with the ChatGPT-licensed Microsoft Account. Any chat request generates this or similar errors: On the of SFOS 20…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Sophos Client can´t import configuration file

    Wellidy Almeida
    Wellidy Almeida
    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • LoopBack NAT is not working upon accessing WEB Application Public IP in Local Network

    Nathaniel Patalod
    Nathaniel Patalod
    Hi Sophos Geeks! I'm having a problem accessing my WEB Application using Public IP in my local network but working if I'm accessing it externally. I already configured the DNAT policy Source zone in Any Zone but still no lock. Currently my version…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SFOS 20.0.1 MR-1-Build342 DHCP not working

    Sebastian_Wi
    Sebastian_Wi
    Hello, I've added a DHCP-Server for an interface on my XG. The interface is an RED-VLAN-Interface and ping from the switch is working. An Accesspoint connected to the switch did not get an IP-Adresse. Today we found out, that we have the same problem…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Template failing to apply

    Stuart James
    Stuart James
    I have a template that is failing to apply to ONE firewall. It applies to the other SIX firewalls without any problems. Ok. Great. Let's go see what the issue is. So I click "retry" and it just fails again. Anyone know how can I find…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • how to diagnose Heartbeat SSL errors in heartbeatd.log - or why do they occur all the time?

    LHerzog
    LHerzog
    Heartbeat is always a bit tricky here. As we have several rules with block clients with no HB, the impact off technical heartbeat issues is always high. Endpoints have the latest official Client versions from Central. Currently 2024.2.3.4.0 For…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • blocked requests for short-TTL wildcard DNS FQDN

    LHerzog
    LHerzog
    Currently I have some trouble providing Firewall access to some load balanced CDN services on Akamai Servers, where the corresponding DNS names have short TTL's when using wildcard FQDN like *.docusign.net when the URL accesses will be demo.docusign.net…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • 2 WAN Links One Firewall

    BobbyDigital
    BobbyDigital
    Hello World, I have to Internet gateways from my ISP as part of a package deal. I would like to use one internet gateway as my production traffic and the other gateway as my lab traffic. None of the resources behind need to talk to each other. I just…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SNMP not working after reboot - error finding row index in _ifXTable_container_row_restore

    LHerzog
    LHerzog
    After a Reboot, we cannot query our XGS SFOS 20.0.1 with SNMP anymore due to errors with the snmpd service. Before the reboot it was fine. snmpd is running. saving the config again via Webadmin does not fix the issue, it restarts with the same errors…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • IPv6 Gateway constantly failing

    LHerzog
    LHerzog
    I need some help to understand why this firewalls IPv6 gateway is constantly reported as failed. It's XGS126 with SFOS 20.0.1 Because of that Gateway errors I reconfigured it from being an active gateway to a backup failover gateway only. I have…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • IPSEC down/up e-mail notification every 30 minutes

    Christian Garcia N
    Christian Garcia N
    Good morning. I have several XG/XGS of different clients configured with IPSEC against the same central, this central uses a CISCO firewall (we do not manage it). The problem we have is that every 30 minutes we receive an email from all the XG/XGS indicating…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • DNAT VPN SDWAN

    Alves
    Alves
    Hi guys, I'm trying to create a DNAT rule that uses the ISP from Firewall A for a host that is on Firewall B. The communication between these firewalls is done via SDWAN VPN When testing the NAT, I identified in the packet capture that the traffic is…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • How to make comply for PCI DSS SCan

    Simon Wilks
    Simon Wilks
    Afternoon I have a customer failing PCI DSS with the below. obviously all address the application ports, but how do I get on with the exposed SSL VPN ? (port 444) router = XGS2100 (SFOS 20.0.1 MR-1-Build342) any pointers please?
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • NAT Port Forwarding not working on XGS2300 (SFOS 20.0.1 MR-1-Build342)

    Louis Nguyen
    Louis Nguyen
    My Sophos FW XGS2300 port forwording not working for a new port in the past 7days ago, the older port forwording still work normal. Please help me how to check and troubleshoot about this problem. My NAT and rule as pic below. Many thanks for support…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • XGS - SSL VPN connection duration

    Sophos User3521
    Sophos User3521
    Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Nach Herunterfahren der Sophos 136 XGS im HA keine Reaktion mehr [SFOS 20.0.1 MR-2-Build378]

    Patrick81
    Patrick81
    Hallo liebe Community, ich würde sehr gerne einmal meinen Einsatz beim Kunden Vorort beschreiben, von Samstag den 10.08.2024. Der Kunde hat wie oben im Titel zu sehen zwei Sophos 136 im HA, der besagte Kunde hat neue Gebäude gekauft in der nähe seiner…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • German Forum
  • Windows Homedrive - mounting fails due to delayed firewall authentication

    LHerzog
    LHerzog
    When users have homedrives in Active Directory they fail to mount as network drive when the firewall rule to the sharing server has user authentication required. Also the login of the users is taking minutes, not seconds. This is because the user is not…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Remote Access IPSEC - tunnel connects but unable to access any devices

    Aaron Berger
    Aaron Berger
    I have configured Remote Access VPN - IPSEC and I am able to establish a connection via the Sophos Connect app. However, I am unable to talk to any LAN devices connected to the Sophos XG 125W. Here are my configuration settings: 1. Remote Client…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • DHCP Static IP mapping for same client multiple networks - FW 20.0.1

    Tobias Schubert1
    Tobias Schubert1
    Hello, I refer to RE: DHCP Static IP mapping for same client multiple networks? With the update from SFOS 20.0.0 GA-Build222 to SFOS 20.0.1 MR-1-Build342 the Sophos system dhcp conf-generation-method has been set to old again: console> system…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Web GUI Packet Capture showing wrong user name

    LHerzog
    LHerzog
    Using XGS with SFOS 20.0.1 during packet capture on the Web GUI I noticed that traffic of user A was shown as traffic of user B with the correct source/destination IPs. At the same time the firewall logs were showing User A correctly. Is this a known…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Route IPv6 to DMZ

    pgross
    pgross
    Hi there, we have a /64 subnet (with gateway) and a /56 assigned by the ISP. No PD in place. I've assigned an address from the /64 subnet together with the gateway to the WAN interface, which is now reachable via IPv6. I'd like to assign IPv6 Addresses…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Outbound UDP port 443 blocked

    Ben Rose
    Ben Rose
    We have a Sophos XG135 firewall running SFOS 20.0.1 MR-1-Build342). We have a cloud 8x8 VOIP phone soultion which is having intermittant audio issues. We have been asked to run their network diagnostic tool which is reporting back UDP port 443 outbound…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Change SSH default port in Sophos XGS

    Antonio Ferreira1
    Antonio Ferreira1
    Hi Experts. I'm willing to know if It is possible to change SSH default port to other than port 22 (port range available is 1:65535). The reason is to increase security on SSH access. In Sophos UTM Firewall this change is very simple to do (Management…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
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