Hello, We currently have a XG230 (SFOS 19.0.1 MR-1-Build365) which I was told are no longer supported by March 2025. What will happen if I don't replace it will the firewall stop working?? Thanks for any help

Hi, I hope you're doing well I have a technical question about updating the company's central FW firmware (sophos xg 330) The current version of SFOS is: but The latest available firmware displayed on the console are: I think i can not download…

We are a medium sized automotive dealership group with 11 locations all with a connection back to a centralized XGS2100. A few of the stores are on the same campus and are connected back to the XGS2100 via private buried fiber each having their own port…

Hello, I am investigating a situation on an SG310 device that runs on version SFOS 19.0.1 MR-1-Build365, which shows high CPU consumption at specific times. I'm almost sure that the increase in CPU occurs due to the actual use of the device, as…

Hallo zusammen, wir haben hier aktuell eine XG230 mit SFOS 19.0.1 MR-1-Build365 in Betrieb. Diese soll gegen zwei XGS-2300 im HA ersetzt werden, wie geht man da am besten vor und gibt es hier aktuell Anleitungen dazu ? Danke und Gruß Stefan

Hi, Can you please help. I am getting this error while setting up new firewall A background process is taking longer than expected. Please check back in a few minutes. Getting this error while adding firewall in Sophos central.

Good day I have a Sophos firewall XG 310 V 19.01, The firewall is at the HQ, and there are MPLS sites connecting to the head office. we are using Microsoft 365 The problem is, we are failing to open Sharepoint and Onedrive from the MPLS sites. But…

On Sophos XG 19.01 MR1 Virtual appliance, i have for several minutes that any new TCP session outbound to the web is not connecting. while inspecting a tcpdump file, i see that existing TCP sessions work normally, just any new TCP SYN is not getting…

Moin, ich habe ein Problem mit unserer Sophos XGS Konfiguration. Ausgangssituation: - Sophos XGS | SFOS 19.0.1 MR-1-Build365 - P1-PRODUKTIV - 172.20.0.1/16 Netzwerk (Zone LAN) In diesem 172.20.0.1 Netzwerk befindet sich die VoIP TK Anlage…

Hello, We implemented the Office 365 exceptions by following this guide: https://support.sophos.com/support/s/article/KB-000038173?language=en_US For example, one of those entries looks like this: However, it seems not working because our users…

Hi, I have SG230 running SFOS 19.0.1 Firmware with only Base Firewall as an active subscription. Now, I'm trying to backup the configuration but am unable to proceed because a secure storage master key must be created first. But I don't have the option…

Liebe Sophos Community, ich möchte aktuell die Konfiguration meiner Sophos XG SFVH (SFOS 19.0.1 MR-1-Build365) über Ansible automatisieren. Vor allem möchte ich automatisiert VLANs zur XG hinzufügen können. Da ich für die XG erst gar keine Ansible…

Kindly help, I can not access my xg firewall but the ip is responding to ping

Hi, I think this is a little bug in SFOS for a while now. When you want to download a locally stored backup from the firewall, the download link actually exists of 2 parts, the left one, an image and the right one, the text "Download". Both are…

Planning roll out of Sophos Connect 2.2 for an SSL VPN against an XGS135, v19.5.1 MR1. Description of check_remote_availability in the .pro file is vague in Provisioning file - Sophos Firewall : " Performs a remote availability check at connection startup…

Hi all, FW XG v (SFOS 19.0.1 MR-1-Build365) I just have 2 DCs with stas installed. I think stas authentication is working as you like in the capture, logon type is 3 !! But logon type 3 as defined: The STAS agent runs on a member server and…

Want to disable HA on a 19.0.1 A/P Cluster and rebuild it. Not even the very first sep to disable HA is working smoothly. Can't believe this has never been asked - 0 search hits here and on google.. Where can I find helpful logs? live log says…

We notice strange Heartbeat issues this week when users of one department started desk sharing. Users have indiividual notebooks with Intercept-X. The Network is connected to XG firewall SFOS 19.0.1. DHCP Server on the Network. XG gets the Heartbeat…

Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…

Good afternoon, I'm encountering the same issue as described in this thread: Lack of critical component in KVM images I have a Proxmox install of Sophos XG Firewall. This install was done using the installation ISO. The hypervisor hangs when restarting…

I'm trying to copy a PXE Boot Optin from the DHCP Server of a UTM to Sophos XGS The problem I face is, the Boot Client uses the IP-Address of the Firewall/DHCP Server as TFTP Server instead of the value provided in the Option 66 (Next Server) I tried…

is that something to worry about in the heartbeatd.log? This is logged quite frequently on our SFOS 19.0.1 box [2023-03-16 14:18:04.039Z] INFO EndpointStorage.cpp[32722]:110 endpoint_connectivity_cb - Connectivity changed for <xxxxxxxxxxxxxxxxxxx…

Hello, We are monitoring VPNSSL for security purpose with snmptraps. It's working, but in the text send in the trap by the sophos firewall, we don't have the real public client ip address. Here is an example : 20230308.100302 UDP: [XXX.XXX.XXX…

Hi there, I have a defective Sophos XG 230 v19.01 here and a backup of v18.5.2 (before the upgrade to v19.01). Have here a replacement firewall from Sophos on which is v17.5.12 installed, now wanted to install here offline the v18.5.2 but we rejected…

Bug in SFOS 19.0.1, 19.0.2; possibly others. Fixed this on several 19.0.1 systems yesterday when /var filled up. Posting in case others run into the same problem. When Administration > Notification Settings has notifications sent via the built-in mail…