Good Morning Sophos Community Thank you for your time looking at my question, I am new to this community and relatively new to Sophos. We as a business are currently running "Sophos Endpoint Security and Control" on about 2000 laptops \ Desktops…

Hello! While trying to receive XG Free Home license I received the following email from Sophos Support <downloadcompliance@sophos.com>: Hello , Good news! You have passed the required compliance checks and can use our software for the next 90…

Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…

I am having issues with support. Only one reply per day (if you are very lucky, usually to ask for more logs) Have to constantly call for updates Always getting asked for more logs Logs are always more than 30 mb, so can never use the Sophos…

Good day, Is there a way to uninstall the Sophos Endpoint with tamper protection using script. Thanks

Bonjour, J'ai un gros soucis car j ai voulu migrer ma version SEC 5.1 vers 5.5 mais une fois l installation terminé et que je lance la console le message si-dessous s affiche . Claim validation failed. ----- [outer exception] ----- -- error: 0x829E0031…

Hi, we use PPTP VPN on Windows Clients to connect to our servers. Notebooks use Sophos Endpoint Security. When connected via VPN file upload of files starts but fails after around 14mb. On a test notebook without Sophos the upload doesn't fail. Any…

Hello All, We have an interesting issue with Sophos Endpoint. I have had a small number of users running Windows 10 where the Sophos Endpoint has not updated for months. A call was recently raised and I have been looking into this. Out Sophos Endpoint…

We recently bought two more Supermicro Servers to be used for our Sophos UTM (Sophos UTM 9.502), but it looks like the installed Intel X710/X557-AT and X550T are "ignored becuase it lacks a name (buggy hw?)" Other OS like RHEL 7 or citrix XenServer…

we are looking to standardize our device purchases and wanting to choose the most cost effective and MDM manageable device available. many thanks

Hey I am from Bangladesh and i am using Sophos 85W for secure our management server. But I am a new user of Sophos. I want to know that Is Bangladesh has any Sophos courses institute forum for learning using Sophos. Please let me know ASAP.

Hi there, I need your expertise on something. I have Sophos installed since ages on a mac OX version 10.9.5 - it was working very well - I think the last scan was a few weeks ago. Now, when I open Sophos and I click on "Scan" > the blue bar gets…

Hi all, I have deployed iView 2 from virtual template to VMWare appliance. Received serialnumber from email (would be nice if this was shown on the website after registering for product by the way Sophos), configured IP settings on appliance, logged…

Hi, I am unable to get Android devices (I've only tried Samsung) registered on my Sophos Mobile Control Server through the Self service portal I am running version 7 on the app and server I have no such problem with Apple devices I am getting…

I have just upgraded my internet to the TPG Fibre 400mbit service. However i can only get a maximum output on speedtest.net of 260mbit via my SG210. The Firewall is fully patched and uptodate. The service works as it have been tested directly…

I am interested in looking at some training and when I visit the site https://www.sophos.com/en-us/about-us/training/partner-certification.aspx All of the Register links are not working. They all leads to a page that looks like the following.…

Hello, Recently we have setup Sophos UTM 9 on AWS (Virtual Appliance). Let me give little brief about setup and issue. We have assigned one Elastic IP to UTM. We have 3 subdomains and all these 3 subdomains are pointed to Sophos UTM's elastic…

I have what is probably a stupid question. I was told that I do not have to have my Sophos "on/open" (window open) for the program to be working/running. However, I have recently been keeping it open because every time I turn on my computer I get a pop…

Hi All, I have two questions. 1/ Migrating Sophos Enterprise Console from one server to another - New server has the same OS, same access rights etc. I have seen the guide for 5.4 and its seems quite straight forward. With regards to updating the…

Hello, Since yesterday our Firewall is at 90%+ CPU usage. We already stopped the Services which generate the most but the Firewall is still at 90%+. Usually it was around 50-70% and worked without Problems. We didnt install anything new but the Problem…

I have a Mac running macOS Sierra. This Mac has multiple accounts on it. Do I have to install Sophos on each account, or is is only necessary to install it on one for complete protection?

Hello I have the problem with ssd drives KSA damaged on many laptops/partitions (drive d:\) Origin KSA and backup KSA corrupt. I lose my data in my corporation? I do not want to format the disk how to access to this data ? the drive is not…

Hello everybody, For nearly 2 weeks now I am unable to log in into Sophos Central. 2 weeks ago I changed phones and forgot to take over my Google Authenticator. This is where I screwed up....I know. Next thing I did was trying to login over mail…

We've had a support request open for 24 hours with no forward movement, asked for escalation twice within the last hour and a half still no response? How do you escalate an issue within Sophos?

i would like to know how to delete my sophos community account