Today I attempted to download FTP software using Sophos Home. It is blocked by Sophos, but I have to log in via a pop-up. It is impossible for me to log in or reset my password, I have tried everything and have not been successful. As a result, I am not…

Please Deactivate

it says "caa started in foreground mode. Connecting to host 172.16.1.3 ... Connected with ECDHE-RSA-AES256-GCM-SHA384 encryption. Client type sent: Linux Login was denied. Username/password invalid! Sending SIGTERM to running caa with Process Id 96829…

Hi, we're having massive issues with mails from and to technical support getting lost somewhere at Sophos. This results in cases to get closed because Sophos thinks, we're not responding and on the other hand causes frustration because customer sees…

Hallo zusammen, ich habe gesehen das auf der Homepage https://www.virustotal.com/gui/url/ steht das unsere Firmendomain mit Phishing nur bei Sophos gekennzeichnet ist. Wie kann ich Sophos zu einer erneuten Überprüfung der Webseite bewegen ? Oder…

Hi Team, As per the following link, I found that swi_fc.exe is making outbound internet connection to a few public IPs which makes sense because swi_fc acts as a proxy, which has raised a question that, if this were the case, then should swi_fc not…

Hi all, When I look in "Sophos Central Admin --> Server Protection Dashboard --> Servers --> [server name]" I often see "Update Succeeded." Does that mean the server's agent updated, or that the server downloaded new virus definition files? I ask…

I would like to share my opinion on how premium support works, and more specifically how it does not work. We have been using Sophos UTM for 6 years. Every year we extend Premium Support licenses. On August 15, 2021, we noticed problems with the speed…

I would like to share my opinion on how premium support works, and more specifically how it does not work. We have been using Sophos UTM for 6 years. Every year we extend Premium Support licenses. On August 15, 2021, we noticed problems with the speed…

Hello, I'm getting exit code 10,66 and 64 while doing Sophos Anti-Virus installation. Could anyone help me on this ?

This is a continuation of https://community.sophos.com/intercept-x-endpoint/f/discussions/126818/unquoted-path-vulnerability---please-fix-asap . That thread is locked because of age....but the problem remains! PavSupport 4 months ago you said " I ts…

Hi I was trying to active my Sophos central account but for the last couple of hours the only thing I got is "oops something went wrong". I did try to log in to the webpage and it stops at the moment "please wait while we sign you in". I have a specific…

Good Evening. I must reset my Password from the Sophos XG 106w. Via Seriell I can connect with admin as password. But at the web console, I cannot login. I have to write a captcha. Perhaps that is broken? Can you help me please?

Dear Concern, Greetings. I've tried many ways to edit my name and username but I am unable to edit my name. And thus in my Sophos certificate same naming problem arise. Hope to have specific and perfect solutions on this matter. RIYAD AMIN

Hi, My renewal is coming up and we have had a lot of issues with slow response to MacOS issues. There are developer relationships that grant developers early access to new OSs from Apple so that issues can be discovered and remediated to align with the…

Lately I have had more and more bad experiences with Sophos support. They ask 2-3 of the same questions. It is sometimes not answered for over a week on critical issues. I was otherwise always very satisfied with the support. Do I have to expect this…

Hi, I can see that many of my csref codes result in duplicate content, when i run my page through the tool. While csref codes provide me with important information, I'm not quite sure how much they affect my SEO results. Could anyone shed some light…

I built a very basic website for a client and one of his clients uses Sophos on their machines. The issue starts with the fact that my client's client is unable to access his website because Sophos is blocking it. The website: https://michaelethangold…

Dear sir/madam, We got the blacklisted domain in your platform: http://solidgoldlotto.com/ This domain is not active/live therefore it has no reason to be blacklisted. Can you please clarify why this domain was blacklisted and advice me how to remove…

Hello! Yesterday, I had downloaded HitmanPro in my pc from the official website. ( https://secure2.sophos.com/en-us/products/free-tools/hitmanpro.aspx ) But when I scanned it with Virustotal, It was detected as a spyware (Trojan.PSW.Pycoon.g)…

Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?

IPSEC failed- parsing IKE message from 500

Website in question https://www.groundzero360.org Several users who use your SOFTWARE have reported they are getting warnings. Our website is completely clean. We created it using Squarespace. We reached out to their support and they also could not…

Date: 05/06/2021 Product: SG UTM Firmware: 9.705-3 We are having large volumes of ATP hits on DNS requests for 104.18.20.226 with a destination IP of 198.41.223.131. Is this another false positive? Thanks, D.

Hello every one how to block mobile hotspot windows 10 in the Sophos firewall its more than 3 months I'm asking how to block windows 10 mobile hotspot but no answer from Sophos technical team my case still in Sophos investigation it's not acceptably…