We've got a handful of users that require more monitoring than others, as they get mail from a lot of different companies. Rather than getting called to check for mails stuck in the spam , or finding out there were some important ones stuck in the filter…

Just got a wave of alerts from dozens of SG Firewalls [WARN-129] Spam Filter cannot query database servers. Is there an issue with the database servers? I see this happened before last year.

Hallo zusammen, Ich habe in den POP3 Antispam Einstellungen eine kleine Blacklist angelegt mit Adressmuster, von denen wir vermehrt Spamnachrichten erhalten – z.B.: "*@linkcharges.co.ua" Leider bekommen wir immer noch Benachrichtigungen darüber, wenn…

In the last 3 years, Spammer found many different way to bypass spam filters on any vendor. Users receive email from ADS website (newsletter) where they never subscribed for. I can confirm it. I have a mailbox on a customer site and I used it to subscribe…

Hi, this is Sophos SG330 spam configuration window: Spam Detection During SMTP Transaction and Spam Filter seems to me kind of unclear: Here is description from firewall help: "You have the possibility to reject spam already during SMTP transaction…

Hi there, since a few weeks now we've got the problem, that PureMessage won't update its spam rules. We've opened two different tickets and talked to different Sophos supporters but both told me, that "it must be a problem with our infrastrucutre…

Does anyone know which DNS Blacklists Puremessage uses to verify senders? I am getting a load of spam through my servers recently. Running the latest version of Puremessage on an Exchange 2013 system. Is there a way to manually add blacklist providers…

im trying to block an email from a domain but when i add it to the email protection > SMTP > Anti spam > sender black list but its telling me I need to have a sandstorm subscription ?!?!?!? surely i shouldn't need to have a subscription to block email…

Is anyone know how Sophos Email Appliance v4.1.1.0 can filter RDNS to quarantine or reject if require when the record is wrong. I cannot find any option in Email Appliance that can filter RDNS, like SPF or DKIM. I also try from HEADER Attribute [Policy…

I've been trying to find out why a given email was classified as spam but I do not see where that is logged either in the webadmin or in the cli. Am I overlooking it? Thank you

Sophos UTM 9.408-4 We are a Remote office using Outlook to connect to our Home office's Exchange server. I have the UTM as our edge device at the remote location. Our home office does not give us admin privileges over the exchange server, but we…

Hallo, ich habe hier seit einiger Zeit ein seltsames Verhalten der Email Protection. Kurze Info: Wir verschicken gewerblich Newsletter, dass wir da u.a. wegen Spam nicht zugestellt werden ist vollkommen logisch und nicht zu verhindern. Das…

Theres a guy spamming the forums with some online poker and other gambling games online. Its all in korean from what i could tell and should be taken care of as he's getting out of control. His name is "jciwoya unave" and he's done over 20 pages worth…

I'm using Google Apps Split Delivery. Mail hits google, and half of it get forwarded to my UTM, then onto my corporate email server. (The other half of the organization will use gmail). If I allow Gmail to do their spam filtering, it tags WAY too much…

Not sure if I am missing something, but currently, we are having an issue with some messages getting spammed when heading outbound. This can be due to attachments, RFC2183 violations, etc... The issue we have is there is no reporting to the user that…

Hi Guys, I really Need your Help for Pure Message. I am Running Co-existence Environment of Exchange 2010 and Exchange 2013. I have running Pure Message on the Exchange 2010 and for the Migration i need to also install the Pure message on the Exchange…

I have been scouring the forums and net and can not find an option to setup per domain white-listed sender email addresses. I am using SMTP Profiles and need to setup a whitelist per profile aka domain. I can see under SMTP Global -> Exceptions I can…

Hallo zusammen, ich nutze bei der Sophos UTM 9.4 die E-Mail Protection im "Profimodus". Der Spamfilter funktioniert soweit ohne Probleme, bis auf, dass er alleine Spam-Emails die eine von unsereren Adressen als Absenderadresse aufweisen, durchlässt…

We are testing to have our e-mail to go through the UTM to Office365, so we are certain that at least the UTM has scanned messages using sandstorm. The setup basically involves this: Have MX records of domain point to UTM Route mail from UTM to…

I've been running Sophos UTM for years. Did an update last week to 9.401-11. I don't know if that is the cause, but from that moment, we are getting SPAM at intolerable levels. I used to get one making it through the filter every week or so. After…

I tried to report spam using the instructions given here https://www.sophos.com/en-us/support/knowledgebase/23113.aspx . All of my emails to is-spam @labs.sophos.com were marked Quarantined: Spam (confirmed) by my UTM 9. Funny yes, but how am I supposed…

How can I access the quarantine digest to review Spam messages in a Public folder? When I click on the link Inside the email, it will only show up the spam from my own email address and not from the public folder.

We have puremessage 3.1.3 on Exchange 2010 on a 2008R2 server. The anti-spam updates fine, the SMTP scanning and store scanning look fine. But theres only 1 spam mail since 30th of March? Did we solve global spam whilst I wasnt looking?

OK, so we've started getting errors on our SG330 today, with regards to the spam filter: The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP _TCP port 80_ requests to the Internet…