For Spam reporting within Outlook client we have the add-in. But for Outlook web this add-in is missing. The easiest way I found to report spam is by the following workaround: Create a shared mailbox where spam submission should be sent to. …

Hi, For some time now, some emails that I have been sent from Google Workspace to mediatica.eu. At the moment an email arrives informing me of the following error: ---------- Forwarded message --------- From: Mail Delivery Subsystem <mailer-daemon…

Hi everyone, a customer told us today to add some custom RBLs at his UTM, because he is getting a lot of spam and the "recommended RBLs" are not enough for him. So I added four RLBs today: zen.spamhaus.org psbl.surriel.com sbl-xbl.spamhaus…

Hi Community, I want to bring up this topic as I did not find helpful informations. I did read about the change to SASI spam filter but there was no real feedback about user reporting less anti spam performance. Overall myself and the other users did…

Hello Community. Sophos XG Firewall Firmware Version 18.5.3. We have too many of False Positive, and false negatives. The quality of Spam filtering is very poor. It is letting too many stupid emails go through. Checking the Logs, there are random…

Hi Space! Wir nutzen eine XGS 115 mit v19.0 im MTA Modus für unseren Exchange Server. Funktioniert alles soweit wie es soll, nur leider empfinden wir seit ca. 3-4 Wochen, dass wesentlich mehr SPAM eMails durchgelassen werden als früher. Nach näheren…

Hey there, our customer is using aSophos XG for external mail delivery. Two weeks ago all e-mails that were sent from one domain landed in their outgoing quarantine. The customer must release these mails manually every few minutes. We found that one…

Hi, i have many spams on my utm and it goes through the utm. I don't know if the rbl check is working proparly. is there a possiblity to check this? And i know the question is often written, but what are the best RBLs for dyn-dns-email-server? Yeah…

Hi, I notice some new spam users here that are modifying prevoiusly meaningless replies to posts and later silently place malicious or XXX looking URL in their posts after some days or weeks. I like the possibility to edit my own posts after some…

We are running Sophos UTM 9 on AWS marketplace and everything is up to date. One of our users is getting a lot of spam a day, I had a look at the headers of the emails, the headers all look something below. It seems that UTM marks it as possible…

We have four or five customers still on SG units and on-prem e-mail hosting. Since applying 9.706-9 for the 21Nails remediation we've had complaints at least one of them every few days over the last few weeks. It's not always the same customer on the…

I want to be able to use a regular expression to block spam we get. The problem I have is that the spammer is using a UTF-8 base 64 encoding method in the Subject area and From area. The emails seem to slip by because the subject and from is utf-8. …

Hi I have just signed up for Sophos Central Email gateway so I'm after a few pointers and recommendations on setup. I currently manage an Exchange Online Hybrid setup (Exchange Online > Exchange 2010) with Azure AD Connect. So mailbox management is…

HAllo zusammen, hat jemand einen Tipp, wie ich das Verhalten abschalten kann?. In der GUI finde ich nichts. Der Anwender hat zuvor eine Rundmail mit 100 Empfängern gesendet, welche auch in den SPAM kam. Ist hier vielliecht ein Zusammenhang? Gruß…

Hello, does anyone has an tip to resolve the Problem? The user has bevor send an email with all lot of receivers that all get into the SPAM. Frank

Hi, I've got 3 or 4 emails from Sophos. I think someone is trying to update my contact details through Sophos support tickets. The email goes like: Thank you for contacting Sophos Support. The following case has been created: Case Number: 03618583…

Hello, The button on Page https://support.sophos.com/support/s/filesubmission?language=en_US How to submit a SPAM sample is dead. I then reported a Pishing mail sample (is this SPAM?) as "Sample File" and received a mail, that I should send the…

Where does the UTM document whether it successfully validated SPF records? and with which IP and or Domain it was validated? I have to investigate a phishing campaign and i have access to the email itself as well as the smtp log file. In neither of…

Hallo Zusammen, seit kurzem habe ich auf meiner Firewall das Problem, dass sie offenbar für den Spamversand E-Mails zulässt - ich kann keinen Fehler in der Konfiguration erkennen, zumal ich diese seit Ewigkeiten nicht mehr verändert habe. WEB.DE und…

Hello guys, We currently have one Sophos SG210 with Email protection activated. SPAM filter (in Antispam tab) is on and behavior is to warn our users with a [SPAM] tag. However, a user reported me that several emails from DHL (shipment confirmation…

One of our clients use Sophos Cloud Email spam filter and emails sent to Yahoo/AOl users are going to spam. On analysis of the header, I could find below entry which means Yahoo has categorised Sophos IPs as bulk sender, hence all emails are sent to spam…

Hello, I am evaluating Sophos Email Appliance and I noticed some behavior that is really annoying. I receive a complaint that a spam was received and when I checked the sender's domain I discovered that there is no MX record what so ever for that…

Hello, some internal users were receiving valid emails from an external domain but with the same "Subject". I assume that, after a few emails, the Sophos started to mark emails containing that same subject, as SPAM. I disable the "Antispam checking…

Yesterday our Sophos UTM version 9.508-10 started to reject a large number of emails from legitimate senders and various domains. Reason: Confirmed spam. Most of the affected domains are not listed on any blacklists and used to work just fine in the past…

Are there any problems with the cyren spam database at the moment or any bad pattern? UTM 9.506 - Pattern 138738 I've got a customer and regular mails from @siemens.com, @samsung.com, @dyson.com are rejected as Spam (confirmed) !? Also the customer…