• Can't connect with SSL VPN UTM 9

    Matthew Stevens
    Matthew Stevens
    My configuration is this: Remote Access > SSL > Profiles: Users and groups: test.user Local networks: Internal (Network) Automatic Firewall Rule: Enabled VPN Settings: Interface Adress: Any Protocol: TCP Port: 4442 (we use 4443 for a different NAT translation…
    • over 6 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • Spam Marker not applied - spam action: warn - mail quarantined

    LUHEZ
    LUHEZ
    Hello, I have a problem, setting a Spam marker. Its not working. All mails are still quarantined. They should be delivered but with a Prefix in Subject. I set global spam action to warn, before it was "quarantine" Spam Marker is: *SPAMVERDACHT…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • How do I get the Gui on linux?

    Brayden Layton
    Brayden Layton
    Hi, So I dont know if this is the right section for this but I had trouble finding the correct one. So I Install Sohpos on my linux machine but Im having trouble setting up the gui for it. Like you know the one you put in the browser and it has a similar…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Low Reputation App question

    Tiffany P
    Tiffany P
    I am a cybersecurity consultant who is working with a very large corporation. Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones. Ironically, my client's mobile app popped up in the scan as a 'low reputation…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • Cannot send email to support to receive XG free home license

    Ivan Osipov
    Ivan Osipov
    Hello! While trying to receive XG Free Home license I received the following email from Sophos Support <downloadcompliance@sophos.com>: Hello , Good news! You have passed the required compliance checks and can use our software for the next 90…
    • Answered
    • over 7 years ago
    • Free Tools
    • Discussions
  • How can I convert the trail license on the XG Firewall to a home license

    Maarten Mol
    Maarten Mol
    How can I convert the trail license on the XG Firewall to a home license? I have the home license, and the XG Firewall currently runs in trail mode. However, I don't want the XG firewall to be expired. What are the steps for this? The help is…
    • Answered
    • over 7 years ago
    • Free Tools
    • Discussions
  • Segmentation fault and lockup on install of Sophos XG Firewall (Home)

    Tor Eirik Trandal
    Tor Eirik Trandal
    Hi! Tried to install XG firewall but get a lot of segmentation fault When I boot the install (tried both usb and cd) the installer gives me a long list of "segmentation fault" (around 25-30 lines of same message). Then I get a line that says " Press…
    • over 7 years ago
    • Free Tools
    • Discussions
  • Sophos AVL 9.14.0 (on Arch Linux 4.13.12-1-hardened) seems to have created a /usr/var while performing a full scan, why is this? Safe to delete?

    Ryan Gandy
    Ryan Gandy
    Hi, I performed a full scan of my computer with SAVL last night after a version and definition update. It took 30+ minutes to finish, during which I wasn't connected to the Internet and had nothing else going on on my machine. I ran my file integrity…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Anti-Virus for Linux Basic
  • AVGator

    Keith Russell
    Keith Russell
    I was reading about a new vulnerability in AV programs, AVGator. In short, the attack works like this: A malicious file is delivered to the host, the AV catches the malicious file and quarantines the file, the attacker manipulates NTFS to restore the…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Explain Sophos UTM 9 web protection request processing

    Manish Sharma1
    Manish Sharma1
    Hello Everyone, We have a setup in our environment which provides Web filtering based on certain list defined by us. Its a Software based model(ASG Software) UTM 9 . I want detail on how a request is processed once it reaches at gateways. how all…
    • over 7 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • Error on Booting up > mount: /dev/sda6: can't read superblock

    Playa Mizusy
    Playa Mizusy
    Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • There are plans to unlock Sandstorm for Home users?

    Dwayne Parker
    Dwayne Parker
    Hi all, there are plans to unlock Sophos sandstorm for Home license users? If it is already possible to use it as home user, how to get it? Regards Dwayne
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Would be a UTM 9.6 or a UTM 10 ever developed?

    Dwayne Parker
    Dwayne Parker
    Hi, are there plans to develop a UTM 9.6 or a UTM 10? It's disappointing to see that Sophos don't care anymore about UTM, although so many people are thinking that UTM is much better than XG. Regards Dwayne
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • When would v17 be released?

    Dwayne Parker
    Dwayne Parker
    When is V17 of Sophos XG GA/ when it is getting released? Regards Dwayne
    • over 7 years ago
    • SFOS v17.0 Early Access Program (Read Only)
    • SFOS v17.0 Beta Issues/Bugs
  • Threat Dismissed vs threat cleaned up vs threat Cleaned up failed.

    Renju Jacob
    Renju Jacob
    Hi, Can someone tell me the difference between threat dismissed and threat cleaned up? we do have a siem tool in which sophos logs are integrated. Looking on the sophos logs i could see various action performed by the sophos on malware. Below are…
    • over 7 years ago
    • Free Tools
    • Discussions
  • Besoin d aide pour migration SEC 5.1 vers 5.5 avec comme controleur de domain SAMBA

    LABRUYERE Nicolas
    LABRUYERE Nicolas
    Bonjour, J'ai un gros soucis car j ai voulu migrer ma version SEC 5.1 vers 5.5 mais une fois l installation terminé et que je lance la console le message si-dessous s affiche . Claim validation failed. ----- [outer exception] ----- -- error: 0x829E0031…
    • over 7 years ago
    • Community Chat
    • Discussions
  • PPTP VPN File Upload fails when sophos endpoint security is active

    Yenoit Usaneers
    Yenoit Usaneers
    Hi, we use PPTP VPN on Windows Clients to connect to our servers. Notebooks use Sophos Endpoint Security. When connected via VPN file upload of files starts but fails after around 14mb. On a test notebook without Sophos the upload doesn't fail. Any…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Microsoft Office Phone Number

    nicolas rosa1
    nicolas rosa1
    Microsoft Office Phone Number +1-800-826-8068 is a multi-application tool that provides lot of features that will make your life easy. The application of Office includes Word, Excel, Powerpoint, Outlook, Access etc. These applications are helpful for…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • problem with files being recreated

    B Schulenburg
    B Schulenburg
    Hi, I don't know if this is the right forum to ask this. I have a problem with files that I delete, which keep reappearing after a system reboot. (windows 10) I've tried multiple times deleting the files, also emptying the trash bin afterwards.…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • " exhibiting suspicious behavior pattern 'Buffer Overflow'

    khang le
    khang le
    Hi everyone, I meet this issue with a user who is using a computer on local network area. We use Sophos instead of a Antivirus software in computers. I don't know why it happens . I just receive some messages from Sophos : " Process "C:\Windows…
    • over 7 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • Firewall Polices and UI feedback

    SeanHancock
    SeanHancock
    Hi Sophos Team, we haven't been able to test everything yet but here goes Firstly some positive feedback Interface feels much faster than v16 New firewall polices layout is a big improvement. new captive portal and user notification pages…
    • over 7 years ago
    • SFOS v17.0 Early Access Program (Read Only)
    • SFOS v17.0 Beta Feedback
  • Unable to access a certain website

    addy sharma
    addy sharma
    Hello Team, We are having issues accesing a particular website from behind our firewall SOPHOS UTM. When contacted support the guy told me that it is taking more than the fulreqtime defined internally on sophos and hence it is getting dropped with…
    • over 7 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Android For Work in SMC

    Dustin Golding
    Dustin Golding
    From what i've seen, Android for Work is supported by SMC 7.0. For the life of me i cant find how to link the two. Is there a way to control the android play store for end users through sophos? Because right now we have to manually upload the apk's into…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • How long will Sophos XG v17 stay in beta?

    FormerMember
    FormerMember
    Hi, there are plans, when xg v17 would be released as final version? How long will it stay in beta state? Regards Meghan
    • over 7 years ago
    • SFOS v17.0 Early Access Program (Read Only)
    • SFOS v17.0 Beta Feedback
  • Safeguard 8.0 SmartCard Login

    StefanNiedermayer
    StefanNiedermayer
    Hello, I installed an Sophos Safeguard 8.0 Server with my policies. I created a testuser and enabled smartcard login for that User. With that i set the logon mode for the Safeguard authentication also to "Token". Middleware etc. is also installed…
    • over 7 years ago
    • Encryption
    • Discussions
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