Hi I want to control (allow / block) the Sophos update with "Windows Firewall". I set up to block all services and processes related to Sophos with "Windows Firewall", but eventually I could not block and could update... If there is any other way…

Hi, Could you please check case ID 8023819 this Case is open on 5th April 18, but not resolved yet now. Sophos is not support on mail and telephonic also

Hi all, Is there a safe way of stopping or pausing a scan once you've started this on a server? We have Sophos cloud with a standard server license. I worry if i kick off a scan on a large server, it will take an age and may grind it to a halt. …

I have Sophos Central and a large amount of servers all covered by Sophos cloud. However, I also have a NAS that I need to run a custom scan on. I don't want to scan the lot as this would take an age and i imagine would slow the network down. How can…

Hi Friends! I have an issue with my Windows Server 2008 enterprise, with the Server Protection. After install it I see the old version of Server Protection running (white icon on the task bar) I tried to reinstall and keep showing the older version…

Hello all, I wish to determine the version of Sophos client AV from a log file so I can monitor version information daily from our monitoring tool. I see that the SAV.txt file contains version information, but I can not find any information that states…

We have several applications (console/web/service) that share some code to encrypt/decrypt files. Sophos intermittently flags this as Randsomeware whether it be form the host running the application or the file server. We have tried whitelisting the process…

Hello everybody, Process name: mincli.exe OS is Windows Server 2008R2 which is used as a application server where Sophos Server Protection Advance is there. But then also mincli.exe can make the CPU uses very high. why can't Sophos Server Protection…

We have identified a slow memory leak on servers that have Sophos installed. We have used Task Manager, ProcMon, Process Explorer, Vmmap and RamMap to try to isolate and identify the process(es) that is consuming the nonpaged pool of memory. So far our…

If I'm installing the SophosAV agent on a Linux server (at AWS - though that's probably not super relevant) using: dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com/.../SophosInstall.sh is there some way I can specify what server group this newly…

1) I am intending to use LockDown, would you like to know if you have any tips or recommendations for not giving a problem with the server or that the application stops working? A: 2) What do you usually put on the released list? The windows folder…

We are having an issue with Sophos Central Server Protection installed on our SCCM Server. We have had an abnormally high number of failures around Task Sequence deployments lately. We have discovered that when we disable Sophos on the SCCM Server,…

Hello everyone. Please tell me. Linux (CentOS 7) is cloned in the virtual environment. Currently I have cloned it with Sophos Anti-Virus for Linux installed You can not manage the correct number from Enterprise Console. I think that it is probably…

the following script, from Sophos kb article: ( https://community.sophos.com/kb/en-us/127184 ) https://sophserv.sophos.com/repo_kb/127184/file/sophos-vm-monitoring.txt Returns ./sophos-vm-monitoring.sh: line 14: syntax error near unexpected token…

We're running Citrix 7.15 on Server 2016 with Server Protection, managed by Central Cloud. Using PVS to deploy servers, they all boot from the image and take a personality on boot, this is all working fine and the PVS targets appear in Central console…

Hello Everybody, On Sophos Windows Server Protection , is Ransomware Protection a different feature Or it's inside on Exploit Prevention feature? On Sophos Endpoint protection Ransomware Protection is inside Intercept X which is called Crypto Guard…

We currently run the Sophos Endpoint Advanced Protection agent on all of our endpoints, clients and servers. We have never had any issues with this running on our servers and are very happy with everything. Just looking for anyone's advice/experience…

Would there be any cost to performance if Server Protection were installed on high transaction servers such as SQL and Exchange servers? If there would be a performance hit, how bad of a hit would it take?

hello everybody, SEC was installed and Sophos Server Protection licensed was input, that time Active Directory was not present. Currently AD is created and clients are pushing into that AD one by one. The SEC server is also push into AD. Now can it…

Endpoint Protection and Server Protection Questions / Doubts in Environment on-primises: Can I install endpoint protection on servers? Are there any restrictions? A: Does "Server Protection Enterprise" and "Endpoint Protection Advanced" have exactly…

Hi Everyone, This is my first time on the forum. Hope you have some ideas on this issue. I have just tried to install the Sophos Security for VM on a Hyper-V host and I have received an error. An extract of the log shows the following: ****Begin…

Server Protection is unable to start sav service after installation completed. Which logs can be retrieved to get more details on this?

I have SEC 5.5 installed with Server Protection 9.12.7 for Sparc Solaris and AIX, and both are listed as inactive in OnAccess Column. Snapshot attached:

I already registered a Windows and a Linux servers with no problem, but I am facing problems to get the registration after installing packages for AIX, Sparc Solaris and SLES 11SP1 Server. Updates are running ok on each server platform through http…

Hi Folks, We have a Sophos Central Server Protection, and we're looking for a way to setup a scheduled scan for a shared network folder. Could you please advice if that's possible to do at all and if it is how to do it. I was thinking of mapping…