We use Sophos Intercept X Advanced for servers. Is it possible to create a job to scan a NAS share when Sophos is installed on a Windows server? The sav32cli.exe existed in an earlier version, but i could not find it in new installations.

Hello, we have created global exclusions based on our vendors instructions for real time scanning of our infrastructure applications that we feel are safe. Now we want to create exclusions for applications/processes/files that we feel are safe on specific…

Hi All, Recently some of our laptops got the issue with wifi, which is not connecting to internet also not taking IP address. after disabling Sophos network threat protection, it started working normally, wifi connected. we have reported to Sophos…

DLP was designed to prevent information leaving the pc on which Sophos was installed. My request is - will it be possible to use Sophos Central to block certain files ( exes) from external medium (USB, DVD) entering the PC on which Sophos central is installed…

Hello all, I try to you use Sophos Central with Endpoint Protection. My first PC I already "killed" with Sohpos and now I will try to test it before I will block the complete company. I'm devleoping software so SOPHOS is stopping nearly 90% of my…

We currently use SOPHOS Intercept X Endpoint and Intercept X Server managed via the SOPHOS Central portal. Our development team has requested the ability to programmatically submit files for AV scan and receive results immediately to provide to an application…

Seems that this issue has been ongoing, I am currently moving all our PC's on Sophos Intercept X Advanced and noticing the scheduled scan is terrible to say the least. Why is the scheduled scan not resuming if the schedule is missed, it is not even setup…

Hello, I'm missing the possibility to import and export definitions in Central. Is this just hidden to me or does this feature still not exist? There is a FR from 2017 on this. https://ideas.sophos.com/forums/428821-sophos-central/suggestions…

As the title says, when I try to exclude a directory from savscan it does not exclude it. I have tried the following commands for a full-system scan, excluding a directory that cannot be accessed: savscan / -exclude /var/lib/lxcfs/cgroup/ savscan…

We are working on a solution to use the automated scan of files which are uploaded on a Web Server using SAV32CLI. When the application runs the the scan, it gives error: "The requested operation requires elevation". We want to understand what minimum…

The files in /dev have a direct relationship to devices, how does Sophos ensure that the device isn't scanned when a file is opened or closed?

Hi all, Is there a safe way of stopping or pausing a scan once you've started this on a server? We have Sophos cloud with a standard server license. I worry if i kick off a scan on a large server, it will take an age and may grind it to a halt. …

We have recently deployed sophos central and are having issues when working with files on remote shares. We have remote file scanning enabled in our policy and have found it extremely slow when working with office docs on network shares/SharePoint,…

We have a few policies in our setup... This particular Threat Protection policy, has both "Live Protection" and "Real-time Scanning" disabled. Scheduled scan is also disabled. Does this effectively mean the AV/Threat Protection side of things are disabled…

We are getting ready to place a new ASP.NET web application into production and the application owner has reported a couple of instances where the application got hung. Application vender suggested we exclude various folders and files from scanning as…

Hello, I have a zip of a zip with the eicar program but sweep do not say there is a virus... this is a problem or is there a limitation in the recursive scan of an archive ? I have also an iso file of windows with the eicar file and sweep do not…

Hi everybody, when I am trying to download a *.iso file with ~2GB I am recieving this error: "The content could not be delivered due to the following condition: Archive maximum extraction size reached." How I'am able to adjust this: "Archive…

Is there any way to find out what SophosScanD is scanning? I am trying to see why running a dev build takes longer than expected despite having an exclusion in place for the folder the build is being executed on. So far the log files I have found for…

Formerly when I fan a scan the Sophos screen showed Files Remsining, (typically starting at 760,000 and running down to zero) but today when I ran a scan it shows Counting and never seems to stop even after 2,000,000. I uninstalled Sophos Home and reinstalled…

Hi, I checked my WebFiltering logs regarding a problem with downloading MS Windows updates for my Window 7 client. It looks like that the download is scanned by the AV engines although a exception is defined: /var/log/http/2016/06/http-2016-06-03…

My MacBookPro late 2013, running OSX 10.10.4 Sophos home 9.4.2 Earlier today picked up a Malware threat, I attempted to "clean" it but don't know if that actually happened, the same threat showed up next time I woke my computer. Now, after 3 hr…

With the original Mac AV software from Sophos I could create a custom scan and schedule. I don't see a way to do that in the new Mac Home Edition. Am I missing something, or does each scan need to be run manually!

Hello, I have two separate users on a MAC who have the same issues. One MAC is running mountain lion and every time a scan is run it will pause on DMG files. The same happens on a Macbook Pro running El Capitan, scans fine until it reaches a DMG file…