• No reports tabs Sophos XG87

    G MAVOUNGOU MOUANDA
    G MAVOUNGOU MOUANDA
    Hello community I am writing to you today because I am unable to get the reports on my Sophos XG87 purchased in December 2023. I would like to point out that I am the holder of an “Xstream Protection” license. How can I activate the report tab on the…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Can’t refresh report on an iPad

    Stuart James
    Stuart James
    Unable to do a refresh of the email report on an iPad. Pressing it initiates a clawback. Wondering if this the same for other tablets or just an iPad issue?
    • Answered
    • 7 months ago
    • Sophos Email
    • Discussions
  • Sophos SSL-VPN Benutzer Report

    Matthias Vielwerth
    Matthias Vielwerth
    Hallo zusammen, da wir eine Auswertung der HO-Tage unserer Mitarbeiter benötigen und diese das leider nicht zuverlässig eintragen, möchte ich die VPN-Nutzung der Mitarbeiter auswerten. Dazu habe ich bereits einen scheduled Report in der Sophos für jeden…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Reporting content had changed recently v19 VM dashboard

    wilspin
    wilspin
    Hi Folks, I notice under source and destination countries most of the pie chart would be 'reserved' and 'United States' but recently is unknown in both cases. If I drill down in unknown, the IP's are US location if I look them up. traditionally…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Network Uptime Report

    Sophos User6150
    Sophos User6150
    Hi There We have a requirement to generate a report which tells about network uptime for the past month or current month. Can someone suggest to me how to achieve it? Many Thanks
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Report on unencrypted deliveries

    Stuart James
    Stuart James
    Is there a way we can pull a report on incoming and outgoing email that was sent unencrypted? I'd rather turn on unencrypted email and run it for a week, pull a report and confirm what impact turning it off would have.
    • 8 months ago
    • Sophos Email
    • Discussions
  • Report Log Viewer vs Sophos XG Log Viewer

    ciwan2
    ciwan2
    Hello when I ran from Endpoint, report generator, I am getting all logs but What I need something below. total of hits etc as per domain, this would help us for the total connections per domain/subdomain. Is it possible to generate same report like…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Reports

    Mostafa Helmy
    Mostafa Helmy
    I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Admin Event Report

    sammmm
    sammmm
    Hi, I've noticed a rule change in XG Firewall, but the logging viewer only shows reports for up to a month prior. Are there any other options to find out who made the change? Perhaps using shell commands or something else?"
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • VPN user list with email-id

    Kiran Jedhe
    Kiran Jedhe
    Hi, could someone help me get a VPN user list from V20? I can't find the option.
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • SSL-VPN disconnect reason

    Massimiliano Scarabotti
    Massimiliano Scarabotti
    Hi! I can use Reports function to discover, for example, how many ssl-vpn accesses a user did yesterday. Is there a way to know if the disconnection, related to these accesses, occured due to timeout reason (set on 15 minuts for default)? Thanks for support…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • VPN Login Bericht erstellen

    cmiit
    cmiit
    Moin, ich möchte mir gerne ein Bericht erstellen wann ein VPN User eine Verbindung aufgebaut hat. Leider gibt es keine Einträge auf unserer XGS unter: Auch bei Authentifizierungsereignisse gibt es keinerlei einträge. Gibt es noch Einstellungen…
    • 9 months ago
    • Sophos Firewall
    • German Forum
  • More Microsoft Woes and a Little Add Blocker Problem

    james hickey
    james hickey
    Hi everyone, We are running into a new problem with our Phishing emails and Office 365. All of the users are receiving the emails, however, in the case of the word documents that come as attachments, when our users open them, the documents open in safe…
    • Answered
    • 10 months ago
    • Phish Threat
    • Discussions
  • Problems with Outlook AddIn (Endless Report to Sophos until timeout)

    David Lorenz
    David Lorenz
    Dear Sophos Community, my name is david lorenz and we use a exchange server 2019 with outlook 2019 clients (cache mode and without cache mode). On all these clients the addin from phish threat doesent work. Its loading a long time and then it…
    • over 1 year ago
    • Phish Threat
    • Discussions
  • Phish Threat reported users machine

    Olaf Engelke1
    Olaf Engelke1
    Hello, I wonder if there is a way to narrow down on which machine the link in a phish threat mail has been clicked. Background: The reported recipient claims to not have done it, and due to vacation some other people got the emails of that person…
    • over 2 years ago
    • Phish Threat
    • Discussions
  • Phish Threat and Forwarding

    Brennan Ingle
    Brennan Ingle
    Howdy Friends, While conducting a scheduled campaign recently we had a member of our executive team reach out to inquire if there was a way to differentiate between when a user simply opens the email, and if they had forwarded it onto other recipients…
    • over 2 years ago
    • Phish Threat
    • Discussions
  • Phish Threat Per User reporting

    TMossman
    TMossman
    It would be good if when I click on a user within Sophos Central, that I could see how many phishing campaigns have been sent to them in a time frame, how many times they have been caught, how much training they have done and whether the training was…
    • 10 months ago
    • Phish Threat
    • Discussions
  • How to create a scheduled CSV report from XG125 FW?

    Comfortably Numb
    Comfortably Numb
    Dear all, Just having a problem creating a scheduled compliance report on my XG125 in a CSV format via email, Steps taken are as follows: Reports > Compliance > 'Show events' > 'System Events' in the table presented I filter by contains 'DHCP Server…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Central Firewall Management - Feb Update

    AlanT
    AlanT
    Hi Sophos Community, We've updated Firewall Reporting in Central with a new Security Posture Assessment report. This is not so much a new report, as it is an interesting new way to use firewall reporting. The SPA report offers a customizable package…
    • 10 months ago
    • Sophos Firewall
    • Release Notes & News
  • Historical Connection log

    Peter Vroegop
    Peter Vroegop
    Hi We using de Sophos XG firewall ( XGS3100). In de firewall logging I can see current connections with the amount of consuming data. Is there a way to see this for historical sessions. User X was logged om from time A until time B and consumed a amount…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Reports - Turn off web site categories

    Jakub Pusz
    Jakub Pusz
    Hello, I'm running an XG firewall in a home environment. Is there a way to turn off logging and reporting of web categories, web domains, applications etc that show up in the Reports? It's not needed and I'd rather not see it. Thanks.
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Meaning of "detect" in the Log Subtype in the IPS Report Template

    Gideon Orozco
    Gideon Orozco
    In the Sophos Central Report Generator (IPS Report Template), there is a column for Log Subtype we noticed that most of the values are "drop" however there are a few rows with values "detect". Does this mean did Sophos IPS allowed this traffic? If ever…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Is there a way we can see the detailed reports for alerts in Advance Threat? Such as IP and etc? We only see the device number

    Gideon Orozco
    Gideon Orozco
    Currently we are using Sophos XGS 4500 and we are receiving alerts in Advance Threat however it only shows the device (see image below). Is there a way where we can see a detailed reports such sa IP and etc? Also, what is the "X45007...." device indicated…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall XG 107 - Report Scheduling - Custom Logo BUG

    Dogukan Ulus
    Dogukan Ulus
    Hello Dear All, Good Day. I having issue at Custom logo configuration. I'm uploading a image on custom logo which is image size is 125x70 and the file type is png/jpg but the device is streching it. I couldn't find a solution on internet and this…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • How to download User Logs for SSL VPN

    Sachin BG
    Sachin BG
    Hi How to get the SSL User Logs which will give the below information Log Date, Log time, Connected time (in min or hours), IP Accessed (Each access wise) Its quite urgent , reply is very much appreciated
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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