Hi All. I have a XGS136. - Reporting DB shows 100% I have tried purging the reports as well as attemting to delete the files manually but no success. I ran the below and did a purge and I am getting this error: (tail -f /log/reportdb.log /log/iview…

Hi Mails that go into Quarantine and the “Include In End User Quarantine” is not checked, how will the end user or admin know that the email/s were blocked? Shay

When trying to create a custom web report on one of our XGS136, sometimes it works sometimes not. And If you are using a time frame from 8-10 e.g. no results shown. etc. or when switching from summary to detail, detail does not show anything. …

Hey Folks, some of our XGS FWs have reported by mail, a new firmware update would be available for download/installation. Central instead isnt reporting anything, and still shows firewall is up to date. Even when i upload the firmware file manually…

Hallo zusammen, ich hatte in einer XGS116W eine Alarm Meldung über einer Festplatte Auslastung von über 80% Bin nach dieser Anleitung gegangen https://support.sophos.com/support/s/article/KBA-000008252?language=en_US&csrf=tpa1tluqtbubldlpsva9fbqr2f…

We have had the Report to Sophos function working in Outlook for years, and have the submissions sent into our internal ticketing system for IT security staff to review. This stopped working on 2024-10-23 with the last one coming through around 7:30 AM…

Hallo, die Sophos vermeldet "Reports disk usage reached higher threshold". Lt. system diagnostics show disk ist report mit 70% belegt. Unter Log retentionReport period kann ich festlegen, wlche logs wie lang aufgehoben werden. Dfür wäre es nun interessnt…

I need to view the firewall log for a longer period of time, but the log file viewer only shows a few days of firewall logs. I cannot find the firewall log in /var/tslog in the advanced shell. Please tell me which log module in /var/tslog is the firewall…

Hi, every Minute we get a mail with: Message: Signature disk Usage reached 91% exceeding the threshold of 90% (shame on sophos for that stupid bug) but all the solutions to clean the disk is for reports, and this is a other partition…

Hi, I want to know how to scan the email attachments and get report of word, excel, pdf files shared by users on email. Can we also see the contents of the file ? we are using XGS136.

Since yesterday the Emails informing about quarantined emails are having a strange Subject. Seems there is something wrong with the coding or a strange letter used. "=?ANSI_X3.4-1968?Q?Isolierte_E-Mails_seit_Aug_22,_20?= =?ANSI_X3.4-1968?Q?24_08…

Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.

As soon as I click on "Send an email" (either of them), the "Save Report Template" gets greyed out. Is this happening to everyone else, or is it just a problem for my customers?

what is Misc?

What constitutes "User Caught" in the Campaign Results report? Does a user need to click on a link or attachment, OR does simply opening the Campaign email count as "Caught"?

Hello everyone, Is there a way to find out if incoming / outgoing mails are being blocked in Sophos Central because the mailbox/mailaddress is missing? Unfortunately, I have not yet found a log / report for it. Is it maybe possible to get these logs…

hi , in sophos firewall reports i have find user have name with unidentified user what is that mean ?

Hello everyone, I am trying to customize a report in the firewall about internet consumption. Does anyone have an idea if it is possible to take the report to a level where it tells me the usage and/or connection time of a specific device. The Administration…

Hi Is there a way to get a daily or weekly or monthly report about each mailbox how many mails sent and how many received? Thanx Shay

Hi all, Maybe we fundamentally don't understand something about XGS logging. If we create a firewall rule for a server that needs to reach certain servers in the world, we never see which packets to which servers are dropped. If we find out by ourself…

Hi all, We experience the following issues. Our policy for the Quarantine Summary is as follow: Yesterday (June 20) at 4:30 PM a email got into the Quarantine of a user. Due to the policy we expected that we sould get a Quarantine Summary mail around…

Hi folks, I have an old thread with questions about IMAP/s and SMTP/s where the IMAP/s issue is being investigated and the SMTP issues appears to be ignored. A fresh thread devoted to SMTP/s issues. Questions. 1/. why are SMTP/s messages not displayed…

Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…

Hello community I am writing to you today because I am unable to get the reports on my Sophos XG87 purchased in December 2023. I would like to point out that I am the holder of an “Xstream Protection” license. How can I activate the report tab on the…

Unable to do a refresh of the email report on an iPad. Pressing it initiates a clawback. Wondering if this the same for other tablets or just an iPad issue?