Hi, Outlook translator feature isn't working; I received this error, as seen in the below photo, and was unable to find out how to allow the traffic for the Outlook translator tool As I add my IP address to any destination + any port. The translation…

Hello everyone, Recently i noticed a bunch of tickets regarding the following. i want to go on facebook, but facebook is blocked. instead of the blocked page i get Error code: SEC_ERROR_UNKNOWN_ISSUER(firefox) or NET::ERR_CERT_AUTHORITY_INVALID…

I am not sure which settings is causing it, but i have hard time finding anything usefull about it. On my network only https is allowed, now we got arduino boards which sadly downloads over the app their zips(firmware) over http (without the S ..…

I need to add the TLS exclusions for allowing Office365 updates through because the Web Protection module is blocking them - I can update my Office365 apps fine without the protection as this has been tested successfully. My firewall is XGS87 running…

I've been wondering for a while, is there any way to check if the XG Sophos Firewall can provide access to YouTube for Schools rather than the general YouTube content? We're implementing a QoS plan, and that includes cutting YouTube access off, but…

Over the last couple of weeks, we've been having an issue where a website that is whitelisted properly is getting miscategorized and being blocked as category none. As you can see in the picture below, the URL that the Sophos Firewall is processing…

I have a Proxy that serves two segments one open section of our infrastructure and a restricted part. The restricted subnets only have’s backend server, so we are uncertain when the profile stopped functioning properly. When we turn off the restricted…

Hi, I'm using Sophos XG virtual appliance and trying to add users as exclusions for the Web Proxy - Transparent mode (Direct Mode off). If Anybody is used, policy is doing the job and blocking .exe files (as example). But i need that some users to be…

Hello I need help, I can't get it. I want to block the entire internet, except the Google Map page, to a single user. I enabled STAS but I couldn't assign a rule to the user. Thank you.

Hi All, With both the Firewalls and Endpoints in our organisation being managed in Sophos Central, is it possible to sync the endpoint web filtering to the configuration of the XG, i.e. block lists, allow lists, etc.? This way we're not having to…

Hi, We just want to create a policy in sophos firewall to allow updates for windows and Anti virus Please Ellaborate your Response

Hey guys. Thanks in advance for your time. I would like to know how the navigation quota works. Is the limit applied globally to the user of the group regardless of the firewall rule or does it only apply to the firewall rule that the group is applied…

Hi Sophos / Community, Please can someone confirm that Sophos Firewall Web Fitlering is compliant with the UK Government's Keeping Children Safe In Education standards? I'm unable to provide a direct link to the UK GOV website where this inforamtion…

YouTube is currently restricted by the policy, but we require access to be granted for a 2-hour duration during the lunch break using the Sophos XG330 firewall.Please help to resolve this problem

Hello Good Day, Im using Sophos XG 135 and web policy roles are working well but after a while when I search for sex images they appear but do not open the website. So please how to not appear in searching engine. I tried the article that closes…

I am trying to download a manual from a website and it is classified as 'manual proxy surfing' where as the other pages on the website work correctly. I often see 'manual proxy surfing' blocks in my daily reports and not sure which site i f any is causing…

Hi At some point Ubisoft Connect stopped working, and have tried anything I can think of as it works fine if I bypassed the firewall by using a mobile connection. Tried adding URL to the exception list so it shouldn't be scanned, and added the URL…

We're using a particular messaging app that works if the applicable firewall rule has Web Filtering "None", but not if the firewall rule is "Allow All" (or equivalently a Policy that only has the default Allow and everything else turned off). What's the…

Hello, I am setting up a new firewall, and feel like I am missing something. The default settings are currently applied for SSL Inspection. I have downloaded the Appliance Root CA from the Web > General Settings, as well as the resigning certificate…

Hallo zusammen, ich finde bisher keine Möglichkeit Webfilter Zonen oder gar (verschiedenen W-Lans) zuzuweisen. Hier geht es um eine Schule, mit Schuelern, Lehren Verwaltungspersonal, Internat usw. Wie kann ich für diese einzelnen Bereiche Webfilter…

I play a game called elder scrolls online. Everything works other than the updater will fail to update with error code 102. This usually is a server side error however I know it's my XG becasue I can use a different router (Netgear) and it will work.…

Hi I have a SFVUNL (SFOS 19.5.2 MR-2-Build624 i made a web filter with application filter for social media.. after than i found facebook not- block twitter some times blocked some times works Yahoo blocked msn blocked in general i found…

Hi, One of our customers facing a weird problem, when they access their official website (Hosted in the AWS) through the firewall one specific image set is shown as a corrupted image. But when we access the website using a dongle or router, photos are…

XGS136 wearing SFOS 19.5.2 MR-2-Build624. Planning an MS365 deployment which will take place through execution of the MS Deployment Tool with a configuration file, as per Deploy Microsoft 365 Apps from the cloud - Deploy Office | Microsoft Learn . …

Hello Everyone, I want to block Facebook website and WhatsApp Web using the Sophos XGS107 Firewall. It is running on latest firmware. Can someone guide me on how I can block these websites using Web Policy. Any help would be appreciated. Thanks…