Hi All Currently I am experiencing issues building a Discord firewall exception. When users are joining a voice/video channel within Discord, channel status is: No Route, connecting RTC. WHen I create a firewall exception, things are just not working…

Hi, i have a question about the Filter. When i try to connect to other VLAN with a Browser to a IP Adresse i get the The administrator of this network has restricted access to sites categorized as IPAddress. But i can´t find wich policy is…

Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…

Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…

A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…

If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…

Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Create a Web Policy Firewall…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Add a firewall rule Allow…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read provides you with a quick solution…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What URLs are used for Chrome…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Error Codes 4×× Client…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Versión en español: Cuanto tiempo pasa para que una pagina…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Non-Domain computers…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. During the webcast on November 14, 2019 there was the following…

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview CLI settings IPS-Settings…

When I try to access google Translate the firewall blocks it for category "proxys and translators" I can't find such a category in my webfilter rules I also did a policy test and it came back positive And in my "Default Workplace Policy…

Hello, I have been trying to block some websites lately by adding them to a blocked policy, however, this is not working. Even adding the URL to the "blocked URL for default policy" is not working. Not sure where to start with troubleshooting if someone…

Hello everyone. I have Sophos XG in my home. I created all the rules and activated all protections IPS , ATP , SSL/TLS Decrypt etc. In local TLS exclusion list i added Battle-net , Blizzard and other games i play. When SSL/TLS decrypt is on Diablo 2…

We are having something happen on our Firewall which we are implementing and can't quite get our head around it. We have traffic coming from some clients. HTTPS specifically. We have a rule which allows HTTPS traffic from the clients IP to the WAN with…

Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…

HI on old sophos utm9 in web protection - filtering options -exception list under target domain I could enter the string ^https?://([A-Za-z0-9.-]*\.)?adobe\.com/ on the new xg firewall under web categories/ domain/keyword this string ^https?://([A…

Just imported the Office 365 templates (All services) as per method 2 below and the process to manually turn each one on is. Sophos Firewall: Configure web exceptions for Office 365 .

Hello, this is how you can enable users on the LAN to use Whatsapp chat, audio calls and video calls. Menu "rules and policies". There I have set up my default web access policy: LAN any to WAN any - only http, https, imap, imap-s allowed. …

Hi Tech Team, I would like to have the warning screen in every occasion that a site has been block. (one just in case it's a false positive and 2 to keep testing and adjusting the system). I'm puzzled how this is complicated, as normally we would…