• Policy Order/Preference when applying policies in Sophos Central

    Vini
    Vini
    We're in the process of moving from OnPrem to Central. Getting our head around the differences, and how it works differently to our outgoing OnPrem solution is proving to be fun to say the least. Regarding policies and the presumed cascading of... how…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • WAN Gateway IP on a different Subnet

    Hasan Fakih1
    Hasan Fakih1
    Multiple VPS and online server providers these days provide you with a gateway IP that is on a different subnet than the WAN IP. On pfSense, Forefront TMG and Untangle firewalls, I can add the gateway IP even when it's on a different Subnet, but on Sophos…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Email Appliance Messages Throttling

    MonarchPH
    MonarchPH
    Hi, is there a way to Throttle emails on email appliance? for example I'am sending a bulk messages for advertising with approximately 20k email messages. Can I set a policy/setting that queues the mail messages and send it by batch? or lets say 500…
    • Answered
    • over 7 years ago
    • Email Appliance (Read Only)
    • Discussions
  • Mails don't pass through the firewall to Exchange server

    ASG
    ASG
    HI All , I have a very weired case, Suddenly 2 days ago XG Firewall Started to drop mail, even without any notification to the external senders. the scenario was : XG firewall (SFOS 16.05.5 MR-5) running well for some time, but after new firmware…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • How can I set up web access via PROXY PORT only?

    Someone7272
    Someone7272
    After a year, I've decided to try Sophos XG again. Currently using UTM 9.5 - which has its issues, but works well. I am trying to find out how to force all web requests through the proxy port. Sadly, I'm not getting far with Sophos XG. If I add a…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Firewall policies not applying NAT to traffic

    Tom Leeson
    Tom Leeson
    I'm having some real issues on a Sophos XG210 getting traffic to be matched by a full firewall rule. I have several networks which are routed at L3 on an EX3300 switch. The switch passes the traffic up to the XG210 where it should then get evaluated…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • May we set custom messages for the warning or blocking of file downloads as regulated in Web Control?

    John Fox
    John Fox
    May we set custom messages for the warning or blocking of file downloads as regulated in Web Control? I have a customer who would like to customize the message given with the warning for downloading PDF files. I know I can simply allow the file, but we…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Adding different footers in HTML and Text parts of outgoing messages

    Massimo Vitali
    Massimo Vitali
    Hello, pleased to join this community. I am currently evaluating SEA virtual appliance v4.2.0.2. Our company policy requires that a footer should be added to every outgoing message, regardless of its type (Text, HTML, with or without attachments,…
    • over 7 years ago
    • Email Appliance (Read Only)
    • Discussions
  • Force policy compliance like in the Enterprise console?

    Michele Lloyd
    Michele Lloyd
    In the Enterprise Console, we had the option to force policy compliance on endpoints. I've looked around in Sophos Central and don't see that anywhere. Just wondering if I am missing something. In reference to error: "A computer does not comply with…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Policies vs. Enterprise Console Policies

    Fahid Shaheen
    Fahid Shaheen
    Hi everyone. I'm new to Sophos Central and at the moment we're testing it to see if it's a viable solution for our organization. We already have Sophos Enterprise Console on-prem. My initial view is that everything that we already have in SEC, we…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Trying to Access the Configuration> Policies >Apple iOs> default policy ends in http error 500.

    SabineHunglinger
    SabineHunglinger
    stop and start of the smcsvc does not help. we can create new device profiles and edit them. but not the default and first one... Error 500 is an internal Server error. Message is about: Website offline or has programming Errors. Any ideas? Thank…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • How do I add groups from active directory to the SPX encryption policies?

    ITAdmin10
    ITAdmin10
    I need to add groups of users (Security groups organized by job type) to the SPX policies so that if a user is detected in the group it encrypts their email as it travels outbound. I tried to type in the full CN path for the user groups in the policy…
    • over 8 years ago
    • Email Appliance (Read Only)
    • Discussions
  • VLAN N/A not connected Help

    lenyick
    lenyick
    Cisco small business L3 switch Sophos XG fresh new install with default setup rules Do anyone have vlan working on XG that can show me how they have it setup and what settings i might have to change on the xg to get it working. I am unable to get vlan…
    • Answered
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • Adding a public IP subnet

    JoshuaRinger
    JoshuaRinger
    I have recently got myself a /29 subnet of public IPs from our ISP for hosting some extra services on-premises. I am wondering what the recommended way for setting these up through an XG would be? My initial thought was to expose the public subnet on…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • SMC 6.1 - Minimal User Interaction with DEP

    BenjaminWest
    BenjaminWest
    I have Apple DEP configured to dump new devices into SMC. When a device is turned on by the end user, it goes through the enrollment process and installs the SMC client. The issue I am having is that none of the tasks in the compliance policy fire until…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Windows Phone SMC 6.1 multiple configuration in policy breaks compliance.

    Neil_Evolve
    Neil_Evolve
    When configuring a policy for Windows Mobile using a single configuration to set a PIN works as expected. If I add any other configuration, restrictions, email, wifi..... the device always reports no PIN has been set and the additional settings do not…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • WAN interface Error state, and getting slower

    oki.herdian
    oki.herdian
    Hello Guys, i've migrated My network from Sophos UTM to Sophos XG, but somehow my WAN interface is counting many of error packets (RX), and my network is getting slower, meanwhile if i use Sophos UTM, there's not any error counted. is there anyone ever…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • Does the sophos xg by default allow traffic from a two different zone with different subnet?

    DesNile
    DesNile
    Hi guys, im new to sophos xg. there is something odd with my Sophos XG. i have two Zone, "LAN" and "LAN_2" each zone has different port interface, and each port interface has different subnet / ip address. my question is, does the sophos xg…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • How can I get two profiles to work in conjunction with each other?

    revcall
    revcall
    I have two web filter policies (both set up by Sophos support). They are not interacting with each other. Here is my setup: Profile One Operation Mode: Transparent Default Authentication: AD SSO Policies=three starting with most restrictive…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • would Sophos HIPS be capable of preventing locky desaster?

    snmdla
    snmdla
    locky is spreading rapidly, and we have seen that Sophos AV will not always recognize the mails that carry such bad payload. Question: we set our Antivirus and HIPS policies to [x] recognize harmful behaviour ("Erkennung schädlichen Verhaltens" and unticked…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • WebFilter and https://outlook.office.com or https://outlook.office365.com "Host not found" HELP

    AZSysAdmin
    AZSysAdmin
    Okay, so I have setup the Web Filtering and using the transparent mode. I have added exceptions for Office 365 as we're using Microsoft Office 365 for SharePoint and Exchange. Which all has been working well and I cannot tell by the error what is occurring…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Web filtering policy priority + group membership

    CedricKessler
    CedricKessler
    Hi, I'm in the process of creating a couple new web filtering policies and I'm encountering some issues I haven't had to dealt with so far. I have 4 web filtering policies + the base one and it is working OK - but all policies are for a different…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Exporting details of DeviceControlPolicy

    fjordz
    fjordz
    I need to be able to export the details of each device control policy. ex. Groups Floppy Drive Optical Drive Removable Storage Secure Removable Storage DeviceControlPolicy1 Full Access Full Access Blocked Blocked …
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
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