like written in description: just an other ConnectClient Password issue: it does not support a password containing \ Tested it with SSLVPN. VPN Authentication hangs just up "authenticating"

Hello Community, when utilizing Sophos SSL VPN with AD Syced Users and Group Backend Membership, how will an Active Directory User Password change affect functionality of the SSL VPN. Does the Client only authenticate agains the configured Domain…

Hi, I was forced to change my Central login password but there was no explanation. Is this something normal or ?

Moin, öfters ist man bei einer Neueinrichtung auf der Suche nach den DSL-Passwörtern und kann beim besten Willen die entsprechenden Dokumente der Telekom etc. nicht finden. Früher konnte man aus dem Router eine Backupdatei unverschlüsselt speichern…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Best security practices to follow: Staying secure against ransomware…

GERMAN: Guten Tag Folgende Hardware: ZBOX PRO CI329 nano Intel Celeron N4100 Quad-Core-Prozessor - Dual DDR4-2400MHz SO-DIMM-Speicher ( 2x4GB HyperX Impact 2x, 4GB, DDR4-2400, SO-DIMM 260 pin) - Bis zu 3x Display…

Disclaimer: Please contact Sophos Professional Services if you require assistance with your specific environment. Issue The password cannot be changed, although it meets the complexity required in the Active Directory. The wizard stops and mentions…

I changed the password of my Sophos SG105w. For some reason I can not login any more. I tried all password version I had use or I would use. Still did not found the propper one yet. I already found tutorials how to reset the 'admin', 'loginuser' or 'root…

Hi guys, I've been trying unsuccessfully for some time to enable the "Synchronize password with PSK of wireless networks" option on a WLAN network. The environment looks like this: UTM SG 135 9.705 AP55 interface: WLAN-GUEST (VLAN 2174) Accesspoint VLAN…

Hi, I wonder if anyone knows the encryption algorithm used for Sophos XG Backup files. Or better, if Sophos provides a way to verify the backup files without restoring it. Because restoring the backup files will require downtime, which no one likes…

Hello, i have reset my webadmin password trough the bootloader change but after i set a new password i still cant log back in, what is hapening here. i want te get back in my firewall and router. have reset is 3 tines and rebooted the firewall…

Hello, when using SPX Encryption on SG UTM with SMTP profile mode, it is possible to use different SPX templates with each SMTP Profile. When using two SMTP Profiles with different SPX templates, both with password setting "generated and stored for…

Can someone enlight me? I'm trying to install it on an ESX environment for over two hours now... During installtion I'm asked to provide a password, but where can I find it? Its not the serial number, and its not any password I can find or remember…

Hi, since appr. one week i can't login using the admin user, both CLI and GUI, ends with error message 'wrong password'. If i try to login after some time again using GUI an "Internal Server Error" occurs. After hard machine reboot it works for a…

Appliance Details: SG210 9.505-4, OTP enabled for ALL facilities (including User Portal) Problem: Cant change my password in the User Portal I have OTP enabled for all facilities and when I try to change my password I always see something to the effect…

Hello - When a user logs into the windows profile instead of the Safeguard logon, once into Windows the users is prompted from Safeguard with "Please enter password to complete logon". While I understand the purpose of this (for logging into Safeguard…

Hi guys, I'm new to UTMs. I have 2x UTM nodes configured in HA active/standby mode. Both UTMs are hosted in vCenter and I can console into both nodes using the same crendentials of username"loginuser". However, the problem is: ssh as "loginuser…

what's the default password for administration sophos in vmware

Hi Everyone, I received my new XG 210 yesterday and today went thru the registration process and everything seemed to go well. During the setup it asked to create a new admin password, which I did and recorded, however after rebooting I am unable to…

Hi, Is it possible to remove the option for a user to change their password from the user portal? Or at least enforce complexity? I can't trust my users to not set their password to "password" I've searched for any info on customising the portal,…

When I log into the user portal and click on "Hot Spots", the screen freezes. After several minutes of waiting, I get a popup with the message "Request failed five times in a row". That is all. Does anyone have a clue or two? Thanks

New Keepass integration doesn't work: "could not deserialize object to xml" Error appears on every try to open KDBX with different compressions/files

Hello, We know that admin password for SSO link is visible clearly in HTTP printable configuration and SSH view. We know how to hide it in http printable configuration but it's still visible in SSH view. How can we hide the admin password in SSH…

After I installed Sophos on my Windows 10 laptop to use Bitlocker with a password, I noticed that my laptop has a TPM module installed that was disabled by default. I want to now use TPM instead of typing in a password upon startup of my system. Do…

My friend worked at a business in which he got a free laptop to do work on. It had sophos endpoint security and control. He has given me the laptop to use since he quit the business, but now i am stuck with the sophos application. I do not have, nor does…