Reconfigure Automatic Log File Deletion asked: "Is it possible under Logging & Reporting > Log Settings > Local Logging to get the system to automatically delete log files after a period of time that does NOT appear as an option in the drop-down list…

I just discovered that I haven't received an email notification since November 2022. There doesn't appear to be a Test feature at Management-Notifications How to I send a test Notification?

When I add either a local SMTP server which is locked down by IP address and forwards the email to our MS365 SMTP server. When I add my local SMTP server IP address and hit apply I get "SMTP authentication username missing.", our servers don't use this…

I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely…

We run all systems through application control and love it, the only thing I would like to request is the ability to not only block applications, but toggle the alert of when the application is blocked on or off. We have a lot of users that call for the…

I typed my email address to this section but still not receiving the mail on my inbox, do i have to do anythign extra?

Is the time unit second or minute on the mail send by firewall?

Hi Team, Is there any way to set the customized message to the sender / receiver in mail gateway for mail size exceeds currently We've configured our exchange 2010 to receive the mail attachment upto 25mb. Thanks

I have what is probably a stupid question. I was told that I do not have to have my Sophos "on/open" (window open) for the program to be working/running. However, I have recently been keeping it open because every time I turn on my computer I get a pop…

We have recently started to enrol some iOS 10 devices, with the Sophos email app. The app works fine apart from any visual or audible notifications. The app icon counter is also often very far out of sync. Background refresh is enabled, and the app…

Hi guys, we are testing SSE version 7.19.12 on IOS (SMC v. 6.1.12..) but it seems that notification doesn't work (also if the app is in background))... the problem seems the same of the versione 6.11.x... We have the SSE app locked by password, could…

Hello Community, I saw many Threads about this problem but i cant find a solution. Does anybody have more informations about this problem? If i let run the App in background perhaps i get a notification after 20 minutes! How should i work…

We have a new setup and we want SMTP notifications to some of the admins of the system. I have yet to find out how to do this. I have gone to the notifications section but if I put in the F5 ip address for smtp.xxx.com we will receive nothing. Am I missing…

Hello, it would be nice, if the user would not only be informed by email about new quarantained email but also be able to delete individual mails by clicken a link or button. BR Andre Abel EJOT IT

Hello! In our network we have over 300 retail branches which is connecting to the central site through ipsec. In branches usually there are 2 ISP for redundancy. In branches we use ASG v8 and Sophos UTM v9, in central site - Sophos UTM v9. We need to…

Hi I keep getting regular Adware detection notifications from 2 of our workstations. Both were clean Windows 7 installations. The initial detections occurred during the initial sync of Google Drive. Everyday I perform clean ups on the affected workstations…

We have a secure Red Hat environment, which is almost entirely air-gapped. Incoming connections are forbidden, although outgoing requests from the clients to our server can initiate connections such as virus updates. Sophos Enterprise Console is one of…

Dear All, In our company, to one of our application we are using Sophos Antivirus as its component. Until 3 rd 2015 of December we had start/stop script on the server but currently we cannot find it. Our technical leader analyzed the issue and he wrote…

I have 3.341 unread notifications and I want do clear them all at once. If I click on Unread button and choose Mark as Read it clears only 10 of them.

Hello: Have a customer with a usage limit on their internet line. The provider does not think it their responsibility to provide any information apart from a bill for over usage a month later. An ideas of either.... Warning email if the internet…

Is there a spot that shows who is currently on the forum?