• How to download packet capture created from DUI Diagnostic page

    Brennan Kostyniuk
    Brennan Kostyniuk
    Is it possible to download the packet capture created via the GUI?
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • GUI not accessible on v20.1 MR-1 after upgrade

    Frank Dubi
    Frank Dubi
    I have upgraded my Sophos firewall to the latest image v20.0.1 MR-1 but now I can't access the GUI of it. The services are running well, any ideas to solve it?
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • XGS2300 admin page become white page

    Darling June Dela Rama
    Darling June Dela Rama
    XGS2300 admin page become white page, after creating a user with admin auditor profile. CLI (advanced shell)? You might need to use a SSH console. service tomcat:restart -d -s nosync service apache:restart -d -s nosync Thanks to this : Blank white…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Sophos xg 330 web console blank white screen

    Remi Bergeron
    Remi Bergeron
    Build version : SFOS 19.5.3 MR-3-Build652 We can't access the web console, the screen just stays white. We can't connect via Sophos central either.
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Blank White screen firewall login page

    oriens global
    oriens global
    Blank White screen f irewall login page
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Blank white screen after login after v20GA upgrade

    Andre Tomlinson
    Andre Tomlinson
    Hello, I'm very new the Sophos XG Firewall. Curerntly playing with the home use free edition for the last few months. Today the firewall prompted me to install new firmware V20 GA something. After upgrade and reboot I now get a blank white…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to Remove Messages Alert in Control center?!

    renehoehle
    renehoehle
    Why is Sophos not able to implement a simple function? How to Remove Messages Alert in Control center? Remove Messages Alert in Control center? These message are over 2 years old and it's still not possible to remove a simple and useless message…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Wireless: strange date/time format for offline AP

    LHerzog
    LHerzog
    I've never seen a time format like this leaving zero (0) out for minutes: Probably one thing for a little improvement.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Feature Request: Description Field in Objekts area

    Sebastian Wimmer
    Sebastian Wimmer
    Hello Community, in many areas in the firewall there is a description field. For example, in the firewall rules or the NAT rules. Why is there no description field in the objects? Does anyone still miss this field and is it possible to integrate it…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Email sécurity

    Tovokery RABEHAJA
    Tovokery RABEHAJA
    bonjour, nous venons recement de configurer email security et nous avons un problème sur l'affichage du tableau de bord. On à déjà utiliser AD sync pour importer les boites de réception a protéger mais aucune information ne s'affiche sur le tableau…
    • over 2 years ago
    • Sophos Email
    • Discussions
  • Improve your Sophos XG Portal with this small browser extension

    Nils Fischer
    Nils Fischer
    I have created a browser extension that enhances the visual experience of the Sophos XG portal, specifically when it comes to managing firewall rules. this browser extension ensures that firewall rules and groups are fully displayed on the page, without…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • GUI -- Synchronized Application Control warning screen is causing graphics to not display properly in popup

    alan weir
    alan weir
    Sophos XG 19.5.0 GA When choosing Applications->Synchronized Application Control on the side menu, a warning pops up about enabling Synchronized application control. There is a bug that caused the window to not be sized properly.
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Dashboard Zoom Issue in Browser

    Quicksilver1663
    Quicksilver1663
    Running latest XG version on trial through a VM to possibly migrate from UTM. One thing that is annoying right now is the Control Center Dashboard is not taking up the whole browser frame. I have to zoom FF, Chrome etc to 150+ to be able to use it. Running…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • firewall portal (user and admin) blacklist ?

    Nicolas HORCHOWER
    Nicolas HORCHOWER
    Hello, I'm using SFVH (SFOS 18.0.4 MR-4), and it looks like one of my internal subnet is blacklisted. Those machines are always receiving a RST/ACK when they try to connect to the firewall portals (user, authentication, admin). I can ping, I can…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG 550 Web interface VERY SLOW

    Josh Rogalski
    Josh Rogalski
    We have an XG 550 and from the beginning the web interface has been sluggish. It has gotten worse and now sometimes moving between windows takes 30 seconds or more depending on what we are doing. We just get the spinning wheel most of the time. Memory…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Unable to access the GUI when connecting to domain

    Techplay27
    Techplay27
    IP address has been changed from the default 172.16.1.15x for example, however when connecting it to the domain and it picking an IP address through DHCP, I am then unable to access the firewall GUI, why might this be the case?
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos xg 430 not showing up network interface details anymore

    Levi Pedro Marcelino Matlombe
    Levi Pedro Marcelino Matlombe
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • WebGUI unreachable in Bridge mode after adding bypass-stateful-firewall rule

    Soulaiman Alhauari
    Soulaiman Alhauari
    Dear, I'm evalutaing Sophos XG Home in Bridge mode. This is on a virtual appliance. I have experience with Pfsense, Palo Alto, Fortinet and Untangle firewalls. My home network has a pair of Cisco ISR G2 (3925E) routers in HSRP, each connected…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • v18 MR4 - Wireless Clients finally listed in WPA2 Enterprise RADIUS authenticated SSIDs

    LHerzog
    LHerzog
    Hi, just wanted to report that we finally see connected wireless clients on our WPA2 Enterprise SSIDs with RADIUS authentication. This has never worked since we moved our APs (mostly 55c) from SG to XG. Now after going from MR1 to MR4 and also upgrading…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG 330 REV.2 Freezing & Locking up

    yesandno
    yesandno
    Hi everyone! I have been on a hardware rollercoaster with this product. I recently purchased the XG 330 REV.2 last year. Everything was working fine, I made a few firewall rules and have a couple of VLAN's. but nothing too serious. I scoped out the…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • How do I get the Gui on linux?

    Brayden Layton
    Brayden Layton
    Hi, So I dont know if this is the right section for this but I had trouble finding the correct one. So I Install Sohpos on my linux machine but Im having trouble setting up the gui for it. Like you know the one you put in the browser and it has a similar…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • XG web console missing

    itguy318
    itguy318
    I have an XG running 16.05.5 and today morning my wireless was down and i was unable to access the XG GUI. I am yet to reboot the XG as it is in production. Normal internet traffic is working fine, except the SSL and User portal is down. I am unable to…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Certificate Update not possible when used in Firewall-Rules

    MarkusArndt
    MarkusArndt
    Hi, I have HTTPS-Certificates from LetsEncrypt.com for all my subdomains. I uploaded the Certificate in the XG und used them in many Firewall-WebServer-Protection-Rules. This Certificates expire after 90 days and I have a Script do renew them easily…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Sophos savscan (Linux): how to check if it works properly?

    ManuelGajo
    ManuelGajo
    savscan -f * says 406 files scanned in 5 seconds [etc...] savlog says [...] updating from versions - SAV: 9.11.0, Engine: 3.63.0, Data: 5.22 [...] On-access scanning enabled using talpa. [etc...] sudo /etc/init.d/ sav-protect status --> says:…
    • over 9 years ago
    • Free Tools
    • Discussions
  • Sophos Home Free for Windows quarentine?

    ErwinBungabong
    ErwinBungabong
    It's just me or Sophos Home Free doesn't have a quarentine? And if does how can i access it?
    • over 9 years ago
    • Free Tools
    • Discussions
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