• checking latest firmware updates

    Moiz Bagban
    Moiz Bagban
    Hello There, This is regarding that some vulnerabilities are somehow there in sophos 19.5.3 firmware version .what can be the solution for this and second thing as of now we arent able to find licensing portal directly it is redirecting to sophos…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Empfehlung Upgrade XGS 2300 19.0.1 nach 19.5.3 ?

    StefanS
    StefanS
    Hallo zusammen, gibt es was zu beachten beim Upgrade von 19.0.1 nach 19.5.3 ? Gerade in Sachen VPNSSL und Remote IPSec etc. da wir etliche MA's im Home Office haben. Danke und Gruß Stefan
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • SFOS 19.5.3.652 failed to login to SSLVPN through RADIUS authentication mechanism because of access not allowed

    Vojtech Borkovec
    Vojtech Borkovec
    After updating to the version SFOS 19.5.3.652, users could not login to the VPN. Authorization is done on ESET's RADIUS server with OTP. The RADIUS server test will run correctly. There is an error in the log - failed to login to SSLVPN through RADIUS…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • BGP / MPLS internet access stopped working after firmware upgrade

    Rafael Forte
    Rafael Forte
    Hello, My company has an MPLS that is managed by the service provider, and all traffic going to the Internet from the MPLS sites comes first to my Sophos cluster which is in our main site. This was implemented a few months ago and was working fine until…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Upgrade from 19.0.1 MR-1-Build365 to 19.5.3. MR-3-Build 652 does not allow web traffic

    tomrgsd
    tomrgsd
    I recently attempted to update my XGS Firewall from SFOS 19.0.1 MR-1-Build365 to the latest 19.5.3. MR-3-Build 652. I have been putting it off and finally had an opportunity to upgrade. After the firmware applied and rebooted, I was able to remote into…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Latest firmware does not activate (XGS 107)

    Tim Str
    Tim Str
    Perhaps a simple question, but I downloaded and installed the latest available firmware, and it seems to be available. But it is not active, why? How can I activate it?
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Service policyroute DEAD after update 19.5MR2 -> 19.5MR3

    FMMario
    FMMario
    Hello community, after upgrade to 19.5MR3 one XG135 got DEAD status for service policyroute. Restart service, reboote firewall and fallback to MR2 doesnt change this problem. We are now on way to customer to fresh install this firewall, anyone else…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG135 hardware light is red after upate firmware

    A & E DEVELOPMENT CORP Lin
    A & E DEVELOPMENT CORP Lin
    My problem is that after the firmware update of XG135, the hardware light is red. Previously worked properly with SFOF 19.0.0 GA-Build317. When I choose SFOS 19.5.1 MR1-Build278 and install it, it fails.(the pic below is the screenshot before update …
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Solved - New Firmware Could not Be Uploaded. (19.5.3 MR)

    alan weir
    alan weir
    I am trying to upload the firmware manually from the "SFOS Installers" website. download.sophos.com/.../index.html Currently I am running 19.5.2 MR-2-Build 624 I have downloaded the SW-19.5.3_MR-3-652.iso multiple times and have tried uploading using…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SFOS 19.5.3 MR3-Build652 mr(staging) type

    Fotit
    Fotit
    Hi all, What means mr(staging) type in SFOS 19.5.3 MR3-Build652 Thanks
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • updating v19.0.0 to v19.5.1

    Sophos User1175
    Sophos User1175
    hi all, can i update from v19.0.0 straight to v19.5.1 or do i need to update to v19.0.2 first thanks, rob
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firmware upgrade: Stuck in process

    Quallensaft
    Quallensaft
    Current FW: SFOS 19.5.2 MR-2-Build624 (Active / Passive HA) - downloaded SFOS 19.5.3 MR-3-Build652 - uploaded on firewall (just upload, no boot) - click on "boot firmware image" of the new 19.5.3 MR-3-Build652 -> common update messages, will install and…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Two SG310's in HA

    Brad McDonald
    Brad McDonald
    Hello, I'm really really new to Sophos Firewalls. We have a process that we follow for change management and a recent firmware update for two HA FW's is available for install. Can someone give me some pointers on the following Request for Comments…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Reboot/Shutdown HA

    Divyaraja Nadaraja
    Divyaraja Nadaraja
    Sophos Firmware has been updated for both primary and auxiliary firewalls. After the update process, the network is completely down. However, when I remove the dedicated link from the auxiliary firewall, the network works normally. Anyone please let me…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to update xg135 firewall firmware

    Kadir Khan
    Kadir Khan
    I am Unable to update xg135 firewall firmware
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG Home Edition won't install update

    MattBrooks
    MattBrooks
    I'm running home edition XG 19.0.2 MR2 build 472 ontop of Proxmox. I'm struggling to get the latest update (19.5.2 MR2) to install. it's showing as available and i am prompted to install it on loggig in to the admin portal. it's showing as availble…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 18.5 EOL Upgrade Advice

    Alan Spark
    Alan Spark
    We have an XG135 currently running SFOS 18.5.4 MR-4-Build418 but have learned that this is due to be EOL by the end of June (it would be nice if we could be alerted about this rather than having to manually check https://support.sophos.com/support/s/article…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firmware Upgrade von v18.0 MR6 Build 655 nach 18.5.2_MR-2.SF310-380 nicht möglich -> Wichtig

    StefanS
    StefanS
    Hallo, komme von hier: (+) Firmware Upgrade from 17.5.12 to 18.5.2 not possible -> urgend - Discussions - Sophos Firewall - Sophos Community Wir haben eine defekte XG230 v2 SSD defekt, haben eine Ersatz Apliance mit v17.5.12 gehabt, aktuell patche ich…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • Up2Date über Hauptstandort

    Marcel_K
    Marcel_K
    Hallöchen, wir haben eine XGS mit Upstream Proxy am Hauptstandort A welche für alle Sophos IP's (Updates, Pattern etc) freigeschalten ist. Am Standort B haben wir auch eine XGS welche keinen Upstream-Proxy besitzt. Diese Firewall kommt demnach auch…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • Sophos Central firewall firmware updates broken

    Jeff Vandervoort
    Jeff Vandervoort
    4 XG/XGS firewalls, all running SFOS v19.5.1, were scheduled to install v19.5.2 this morning at midnight. 4 of 4 show this in the console-- Dashboard on each firewall confirms v19.5.1 remains installed. I checked the System log on one of them…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN Port not recognized on ZBOX CI323 with Sophos XG 18.0 MR6

    Jay H
    Jay H
    I use a ZBOX CI 323 with XG 17.5, which works flawlessly, but I can't upgrade to the newer 18.0, since this version will not recognize the second LAN port on the device, which is used for WAN access. Using a USB LAN adapter also won't work. Anyone have…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RED15 Couldn't update the firmware. Reset the RED to factory configuration. - Deactivated red, fw update counter exceeded

    LHerzog
    LHerzog
    This RED15 cannot connect anymore. It has been off for months. Other REDs can still connect and upgrade their Fw after long periods of downtime. On the RED interface there is this message I have never seen before: "Couldn't update the firmware. Reset…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't Upgrade (Virtual) Firewall Home from 19.0.0GA

    Gary Gunderson
    Gary Gunderson
    Falling victim to this: Sophos Known Issues list NC-101780 /var is too small I don't really want to reinstall. Tech article mentions this: 2. Please contact Sophos support to apply the workaround for the affected appliance in v19 GA. Does anyone on this…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • if firmware upgrade STAS software need to upgrade or not

    satyabrata bastia
    satyabrata bastia
    Hi, we have implement stas in AD,if we upgrade firmware of firewall we need to update on AD stas software is it required.
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Case id 06454850 ; After update to v19 ,the replication to Azure stopped working

    abdellah adil
    abdellah adil
    i've updated sophos Fw to the latest version v 19 , and i noticed that my cloud services stopped working for Hyper V replication or for Veeam azure stockage . so i tried to look into the Firewall and i found some declined packets whenerver i force replication…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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