• SOPHOS FIREWALL UPDATE

    JOHNSON OLADIMEJI
    JOHNSON OLADIMEJI
    Good morning all, Kindly help me check the update message below. It was an update message on my shopos X135 firewall device asking me to update the software. Please what is the implication of this in case I go ahead with the update. A quick response…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG106w v17.5.15 MR15 to v18.5.1 MR1

    Paul Digby
    Paul Digby
    Am looking at upgrading XG106w v17.5.15 MR15 to v18.5.1 MR1. In the updates section on Firewall (and also when logging on) there is a 18.5.1 MR1 update recommended. The update Matrix seems to suggest that this update path is supported for configurations…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 18.5.2 MR2-Build380 ERROR(0x03): Failed to migrate reportdb. Disabling On-box reporting.

    FMMario
    FMMario
    Upgrading my Sophos HyperV Firewall from SFOS 18.5.1 MR-1-Build326 to 18.5.2 MR2-Build380 posted this error during update routine. All works fine but trying to restart on-box-reports show this prompt Sophos Firmware Version SFOS 18.5.2 MR-2-Build380…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Firmware upgrade error

    Nael Aljabri
    Nael Aljabri
    Hello , Happy new Year! i have a sophos XG85 device with firmware 17_5_10_620 and couldn´t boot up stucking and showing the following error : Version 2.17.1246. Copyright (C) 2017 American Megatrends, Inc. BIOS Date: 03/20/2017 10:41:41 Ver: Z635…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG210 rev2 won't upgrade

    2ServeErik
    2ServeErik
    I have a XG210 Rev2 appliance running SFOS v17.5.16 MR-16-Build830 This box doesn't want to upgrade. In the web admin under Backup&Firmware SFOS 18.5.1 MR1-Build326 is shown as latest available firmware. Downloading, applying doesn't give any errors.…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Update-Problems - FIrwall Says it is up to date but it is not

    Thomas Anschuetz
    Thomas Anschuetz
    Hello, I have some Firewalls they won't update. A XGS 126 is on "SFOS 18.5.0 GA-Build264" - it says the Firmware is the newest. but is it not. We are on "SFOS 18.5.2 MR-2-Build380" MY other XGS2100 and 1XGS116 and 3XGS are on "SFOS 18.5.1 MR-1…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • No upgrades available

    woter324
    woter324
    Hi, I realise this has been asked before, but all the responses I've read don't appear to match my issues. My XG is currently on SFOS 18.0.4 MR-4 Going to System > Backup & Firmware > Check for new firmware results in the message: "No upgrades…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Firmware Validation Failed

    Prime Bank Sophos Support
    Prime Bank Sophos Support
    Currently on firmware version XG310 (SFOS 17.5.16 MR-16-Build830. Want to upgrade to v18. Downloaded firmware from Sophos Licensing Portal: file: HW-18.0.6_MR-6.SF300-655 Followed the procedures and steps documented here: https://docs.sophos.com/nsg/sophos…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos : No upgrades available

    ali turki
    ali turki
    hello our current firmware is SFOS 18.5.1 MR-1-Build326 , from inside Sophos when we click " Check for new firmware " it always show No upgrades available . but from inside our Sophos account ( id,sophos.com ) we can download new firmware SFOS 18…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG Firmware Management

    Andrew Hurl
    Andrew Hurl
    Hi All, As an MSP we are really struggling since moving to SOPHOS Central for Firewall Management (forced from onprem SFM) for firmware updates. We have many customers, each with 1-2 XG's assigned to their Customer in Central. In SFM we had the option…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG210 Firmware Update SFOS 17.5.16 MR-16-Build830 to SFOS 18.5.1 MR-1-Build326

    ismailcelik
    ismailcelik
    Hi Everyone! We are trying to update our XG210 firewall firmware SFOS 17.5.16 MR-16-Build830 version to SFOS 18.5.1 MR-1-Build326 version. Based on the listed version numbers, this update should not fail. But after the update, we see that the IP settings…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SG310 upgrading to 18.5 secondary appliance stuck in fault state

    MarkatIT
    MarkatIT
    Last night during maintenance we were attempting to update to the latest version of SFOS 18.5 Build 326. We downloaded and hit install and both firewalls rebooted. After that the primary came up running the old firmware version and the secondary had a…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG Firmware build and download

    admin_idl
    admin_idl
    hello, As our firewall in the HA is defective, we have been sent a replacement device from Sophos. However, we have the problem that the wrong firmware is installed on the firewall and we are now asking ourselves how we can get SFOS 18.0.3 MR-3. We…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG3300 will not load latest firmware.

    OldSkoolMC
    OldSkoolMC
    Current version is SFOS 17.5.16 MR-16-Build830. I have two XG330 firewalls in HA mode. SFOS 18.5.1 MR-1-Build326 appears to be on the firewall but will not boot up. Everytime the firewall reboots it reverts to the 17.5 version. Steps taken: 1) Manually…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG450 HA 18.0.3 MR-3 to SFOS 18.5.1 MR-1-Build326 works but automatically rolled back

    Samuel Heinrich
    Samuel Heinrich
    Today we upgraded a XG450 HA Cluster from 18.0.3 to 18.5.1 Everything seemed to work fined, both appliances showed 18.5.1 on the display. after we reloaded the cluster, both appliances reverted back to 18.0.3. from the GUI i could see that 18.5…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • End-of-Life (EoL) announcement for Sophos (XG) Firewall OS firmware v17.5

    ali turki
    ali turki
    hello We have server with SFOS 17.5.16 , we get this notification : "With all the enhancements over the last two years in Sophos Firewall v18.x, we are announcing the End-of-Life (EoL) of SFOS firmware v17.5 for all devices . The EoL for SFOS v17.5…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Not Able to ping Internet from Sophos XG 115w

    Karim GUIDOUM
    Karim GUIDOUM
    Dear Support Team, my sophos XG has been configured to provide internet access to clients, everything is working well for the client,(internet access, remote SSL VPN) my issue is that the device didn't ping from the diagnostic page to any address…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG FIREWALL FIRMWARE UPDATE

    buzz buzz
    buzz buzz
    Hi guys, any idea about the new firmware? I have tried to update my current firmware from 18.0.5 MR-5 to 18.5.1 MR-1 but my firewall did not start well during boot. I reboot it back to 18.0.5 MR-5 and now it has new update which is again 18.5.1 MR-1 but…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Unable to upgrade to the latest firmware

    Seychelles Revenue Commission
    Seychelles Revenue Commission
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Update 18.5.1 MR-1 is not displayed

    admin_idl
    admin_idl
    Hello, currently we have version 18.0.6 MR-6 and want to upgrade to version 18.5.1. Unfortunately, this firmware is not displayed and the message appears that no more recent firmware is available. What could be the reason that we cannot download the…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading sophos XGfirewall firmware

    Ihenock
    Ihenock
    Hi All I have sophos XG firewall and the sophos asks me to upgrade to SF 18.0 MR6-Build655. if I automatically upgrade the firmware I loose my configuration so how could I upgrade with the minimal effort so that I do not create each and every rule and…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Install 18.0.6 or wait for 18.5.2

    Ben@Network
    Ben@Network
    Hello Community, I have Firewalls running Firmware 18.0.5 and they offered the installation of version 18.5.1. What does the best strategy install the newer 18.0.6 or go to 18.5 and wait for the next 18.5 MR? Regards, Ben
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • v17 to v18 upgrade issue

    PeteH
    PeteH
    Tried my first v17.5.16 to v18.5.1 upgrade today. All the config was wiped bar the admin password. Couldnt restore the backup from 17.5.16. What has gone wrong? Im assuming this is not what is supposed to happen as the sophos website says no manual…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Login Failed after Firmware Upgrade

    Harun ÇAĞIRAN
    Harun ÇAĞIRAN
    Hi, I upgraded the firmware from 17.5.12 mr2 to 18.05 but now i can not access the web admin. Only user portal working on hidden mode browser. What can you advice me to reach the admin interface?.also i couldnt login with ssh.
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Update

    Farzan Barouj
    Farzan Barouj
    Hi everyone, we have Sophos XG 230 which is currently running firmware 18.0.4-MR4. I want to update the firmware to version 18.5-MR1. According to the link " Link ", version 18.5 should also be available for Sophos XG. But I still see version 18.0.5…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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