Moin, was muss ich beachten wenn ich die Firewall Upgrade möchte? 1. Sicherung der aktuellen Konfiguration machen 2. Lokal in die Sophos einloggen 3. Wenn die Aufforderung zum Upgrade kommt akzeptieren 4. Upgrade durchlaufen lassen Reicht…

Hey guys, i had a strange problem. - Installed Version is 19.5.4 - I restored a backup from XG 330 to a new XGS 3300. - After restoring i create the HA Now it seems that not all WAN-IPs are accessable (it is a /27 subnet on Port2). I allowed…

After firmware upgrade from v.19 to v.20, HA failed to work and currently we are running on one FW.

I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record

Howdy, Before I engage in the time consuming and soul sucking experience of contacting Support, does anyone know why I'm getting the following when trying to upgrade 19.5.3 to 19.5.4 either though Download/Install via the Firmware page, or uploading…

My switch CS101-8FP I can ping my this switch but it is nog getting online and not able to logon to management web interface Also not able to use SSH for this switch. It keeps trying to connect 192.168.1.100 UDP 69 This is UDP 69 is for DHCP but…

Hello everyone, I'm facing an issue with our Sophos CS101-8FP switch following a firmware update performed on the night of February 26th to 27th. Since this update, the device no longer responds on Sophos Central. I've attempted to factory reset it…

Yes, i'm aware that this firmware release is already EOL - but that's why i'm upgrading. Logging in to SFOS 19.0 MR1 i got updates offered to 19.5MR4 and 20.0GA. I got those two Versions on local webadmin as well as in central. As both firmware versions…

Came across a xgs136 on 18.5.1 mr-1build326: 19.5.4 MR4 and 20.0.0GA are listed as latest available. Went to this page to check upgrade path recommendations: https://docs.sophos.com/releasenotes/index.html?productGroupID=nsg&productID=xg&versionID=19…

Hi, I hope you're doing well I have a technical question about updating the company's central FW firmware (sophos xg 330) The current version of SFOS is: but The latest available firmware displayed on the console are: I think i can not download…

where to find the recovery image? Recovery file found in Sophos Central > Protect Devices > Switches > Download recovery image This path is not available I have license for switches License Support for CS101-8FP switches Type: Full

Hello same issue SSL VPN config file naming We got this since the firmware upgrade to XGS2100 (SFOS 20.0.0 GA-Build222), from SFOS 19.5.3 MR-3-Build652 The file has some other problems too, it now adds the CA two times, and at the beginning…

hi all, im going to backup before i upgarde from 19 > 19.5.3 > 20.0.0 and then i need to upgrade the fw for the ssd's as i have the pop up saying i need to before this im going to take a backup incase things go south, now do i do this via backup or…

Hi, In Sophos firewall, in the latest available firmware, I have two Firmware versions ( SFOS 20.0.0 GA-Build222, SFOS 19.5.3 MR3-Build652) available for download. If I click 'download', will it take immediate effect and download as external file…

Hello Community, I have been trying to update Sophos Firewall from v19.5 MR3 to v20 GA, and it fails. Through the Firmware page, I: - Download the firmware, shows success. - Install it, shows success applying it. - On device reboot, v19…

Hello, we have just purchased the first Sophos switch. Where can we find release notes for the firmware ? Where can I download the firmware manually ? We have not found anything via the license portal under Network Protection --> Firmware Updates. Thx…

I've had these 2 CS110-48P switches in production for several months now, but after upgrading to v01.3.1268, they won't stay connected to cloud. I can reboot them and they show up for a little bit, but soon alert that they've disconnected again. Anyone…

Hi all, Is there any way to download the Sophos Switch Firmware manually as the customer didn't buy the Sophos Central License for Switch?

Good day Sophos Firewall community, Please help, we have a XG550 appliance and we are not able to upgrade firmware to SFOS 19.5.3. We are receiving the following error when upgrading: New firmware could not be uploaded. Please refer to online help…

We have sophos hardware firewall [ XGS2300 (SFOS 18.5.0 GA-Build264)] and afrter firmware upgrade we get this message: " Can’t detect the network processing unit or the related ports. The firewall started in fail-safe mode and is inoperable." I tried…

After upgrading firmware from SFOS 19.0.1 MR 1 BUILD 365 to SFOS 19.5.3 MR3 - BUILD 652, I'm having some problems with Authentication. The STAS is currently updated. Some users are in need to manually authenticate with user and password everytime. What…

Hello, I am trying to update my XG 125W from 19.5. MR3 to the brand new v20. Therefore I downloaded the HW-20.0.0_GA.SF300-222.sig from the sophos download servers, because i only have a home license. It is not possible to upload the .sig file nor…

It was on version 19.5.2 MR-2-Build624, but after updating to 19.5.3 MR3-Build652, my communication failed, internal network, internet, etc. After the restore, communication stabilized and returned to normal. Has anyone gone through this?

Hi everyone, Currently we have Sophos xg 230 in our network and it is HA. Our Primary fw is (Active) and Secondary is Auxillary (passive). So I want to update firmware of Sophos XG 230 which is already in HA mode, So what should I do or what will…

Hello There, This is regarding that some vulnerabilities are somehow there in sophos 19.5.3 firmware version .what can be the solution for this and second thing as of now we arent able to find licensing portal directly it is redirecting to sophos…