• Installing Sophos Anti-Virus older Version (Previous Recommended)

    SanaIT BB
    SanaIT BB
    Hello, i want to install a previous Version of Sophos Anti-Virus on my Server. (Windows Server 2008 R2) I created a new folder (Group) with a new Update-Policy, moved my Server in it and changed the Policy-Subscription to Previous Recommended. …
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • .msg file creation - for disconnected clients?

    Daniel Gebler
    Daniel Gebler
    Dear All, As far as I understand the process: In case there's a policy change for a group - say, a new software is added to the SW control list - all members of the group are affected, so the client will generate .msg files for them. If the…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SEC Migration Scripted Migration and FW removal

    stixxz
    stixxz
    Hello All, We're in the middle of getting ready to migrate to Central (thank god) and I have a question. We deployed the current agents with SEC Firewall and obviously this has to be uninstalled before the migration tool deems the device ready to migrate…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Firewall Global Rule domain name entry limit

    Blood
    Blood
    Hello, folks I have created a rule to block newly discovered hosts using exploit kits etc., to deliver ransomware. I understand there are many hosts, and I am just adding those which are prevalent at the time. As the list will grow with the additions…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Removable Storage (USB) allowing to only write to the destination Device.

    Vassil Dimitrov
    Vassil Dimitrov
    Hello everyone, I hope I can get some help on an issue. We have been given USB Sticks from a customer and we need to put specific files to them. I want to allow certain Clients to be able to write to the USB Sticks but I dont want to allow them…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SUM is not downloading Binaries

    Mhlengi Lekena1
    Mhlengi Lekena1
    After the domain admin was changed i've had to reinstall the SEC (5.5). In the installation i used new accounts as instructed by Sophos support (sophosdatabaseuser & Sophosupdatemanager). The update manager tries to look for updates but it doesnt download…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos SUM shown different version with other SUM after migrate Server and wouldn't updated

    Febrianto Fitranto
    Febrianto Fitranto
    Hi guys, We were migrated old SEC server from Windows 2008 R2 to Windows 2016, our migration has followed the steps that mention on KB page. We managed to successfully installed and run SEC on new Server, the managed client was also displayed to connected…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • L'installation de Sum.msi a échoué avec le code d'erreur 1603 lors de la mise à niveau de la version SEC 5.5.0 vers la version 5.5.1

    OKSNBK
    OKSNBK
    Bonjour J'ai des soucis lors de la mise à niveau de Sophos console de la version 5.5.0 à la version 5.5.1. Pourriez-vous m'aider , s'il vous plaît à trouver un solution à mon problème? Merci d'avance! Voici ce que me donnent les Logs: Started Setup…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Installation of Sum.msi failed with error code: 1603 when upgrading from SEC 5.5.0 to 5.5.1

    OKSNBK
    OKSNBK
    Hello I have problems upgrading Sophos Console from SEC 5.5.0 to SEC 5.5.1. Could you help me, please, find a solution to my problem? Thank you in advance! Here's what the Logs give me: Started Setup.exe, located at: C:\sec_551\ServerInstaller 14/08…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Anti-Virus email notifications not working and event data not being sent to central server

    Tech Support11
    Tech Support11
    Hello, Currently I am trying to setup data control with email notifications, the SMTP settings have been configured using the anti-virus and match the email with data control. However, even though my rule which is set to block a file being copied…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Pull instead of push msg?

    Daniel Gebler
    Daniel Gebler
    Hi Sophos techies, I was wondering if there was a way to modify any policy on the console and then allow the clients to come and pick it up after the next update? If there's an update, the console floods the envelopes folder which potentially…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Training Materials

    Craig Withers
    Craig Withers
    Has anyone been able to find any decent training materials for Endpoint Console? I know Sophos aren't providing any official courses for it now, even though they have uploaded a few videos for it to YouTube, but I was wondering if anyone had managed…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Cyberoam CR2500iNG-XP BGP Configuration

    Mustafa Ahmady
    Mustafa Ahmady
    i need to know how to configure BGP in Cyberoam CR2500iNG-XP and how to make connection stablished, because i did configuration but its not stablished yet. so i need help in this and this is BGP Details: Router ID: 1.1.1.1 AS: 123456 Network: 102.26…
    • over 6 years ago
    • Community Chat
    • Discussions
  • Problem installing Sophos on server 2016 Endpoint

    Paddy Tollan
    Paddy Tollan
    Hi We are trying to install Sophos endpoint security and control 10.8 on server 2016 Datacentre edition 1607 using enterprise console 5.50 when we tri to protect a 2016 server from the console we receive error code 80070057 along with the message "installation…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • How can I remove multiple PCs from SEC (PCs list in CSV file) ?

    Roman Korchak
    Roman Korchak
    Hi We have about a hundred PCs in CSV file that needs to be removed from Enterprise Console - can I do it in bulk (by script etc)? Thanks
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Windows XP and Server 2003 - What is Sophos Endpoint?

    ISHelpdesk
    ISHelpdesk
    Hi all, Unavoidablly (for the moment) we still have a couple of XP and Server 2003 clients in our environment. If I looks at the status of Sophos on these machines everything seems to be updating normally and looks healthy and normal. If I look…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SEC Displaying Incorrect Primary Server

    Jared Burton
    Jared Burton
    I'm in the process of migrating to Central. In order to use the migration tool, I need to set the primary update server from a secondary update server, to the server running SEC and the Database. I've built a new container and set the correct update policy…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Annoying On-Going Errors in SEC

    Navar Holmes
    Navar Holmes
    How many of yall are getting these on-going errors in Sophos Enterprise Console. Code: a058000c - Web Protection is no longer functional. The filtering driver has been bypassed or unloaded. Code: e03d0301 - The on-access driver could not check device…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SEC 5.5.1 and SQL Server configuration for TLS 1.2

    pc-service
    pc-service
    Hello, i want to update from SEC 5.5.0 to SEC 5.5.1 and I have fixed these Problems with some SQL-Updates: and the status quo is now: But i don't know on which last screw i have to turn to fix the last problem. It is necessary to make…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Web Control does not block youtube- Enterprise Console 5.5

    stixxz
    stixxz
    Hello All, I have enabled the Web Control feature for a set of groups however, the policy does not block youtube at all. I've enabled Web Protection on the AV & HIPS policy, and also added; youtube.com and www.youtube.com to the block list on Web…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Exploit prevention type explaination

    ecompo
    ecompo
    [Rant] Sophos has been pushing exploit prevention feature heavily on both cloud( Intercept X) and on-premises( Exploit Prevention) recently but it seems to me that Sophos rather pour resources into marketing instated of their kb team documenting and…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Adware and PUAs list in empty

    evulopah
    evulopah
    Hi there, Last friday I have installed Sophos Endpoint protection 5.5 according best practices etc. The updates has been installed and I have succesfully protect a test computer. Within the Sophos Enterprise Console I want to configure the…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Cause with protecting clients in SEC

    Marvin Harms
    Marvin Harms
    Hello, i have a cause with protecting clients in our network. The employees work from home and are connected via VPN. In the enterprise console i click at protect, but nothing happens. How i can protect these laptops ? Primary Server is…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Update Errors "Unknown" and "Blank"

    Faisal Raza1
    Faisal Raza1
    Hello All, Can anyone tell me about the Update with Unknown status and Blank status ? Regrds
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • [Sophos Notification] UPDATE on Endpoints report a policy compliance issue for the exploit prevention component after 3.6.9 Sophos Exploit prevention release

    Karlos
    Karlos
    Background: The Exploit prevention component sends information about protected applications to the management back-end. This information is used to build the policy that is applied on all endpoints and contains information about the applications used…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
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