• Running a report for a specific OU

    TomHilton
    TomHilton
    Hi, Still trying to get my head around the reporting stuff sorry... I would like to run a data or device control report for a specific OU is this possible? I've figured out how to pull data down via excel but this just dumps the whole estate into…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • SophosPatch52*_log.ldf and Sophos540_log.ldf files on MSSQL Server very large

    Mantas L
    Mantas L
    Hi, I have question why SophosPatch52*_log.ldf and Sophos540_log.ldf files are so large ~58GB? Is there any possibilities to make these files smaller? The second question, how can I calculate DB file size? (Purge alerts ar set to 1 Month) First…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Managing Endpoints in an untrusted domain

    pdc
    pdc
    Hi all, Hoping that someone has seen this before and may be in a position to assist. I have a case open with Sophos Support, but they appear to have gone into hiding on me .. I have a test environment, which has been setup in on isolated network.…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Enterprise console Sending Incorrect Emails

    Pradeep Manyam
    Pradeep Manyam
    Hi, We have setup few rules in "Data Control Policy". One such rule in send email notification to IT team, when some one send Microsoft document as attachment using outlook or google chrome. Today i noticed, i received an email saying i myself have attached…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Sophos Endpoint Protection. on-prem vs Cloud

    JasonHolder
    JasonHolder
    Help - So we currently have cloud.sophos.com endpoint access and have been using the cloud-based for a while with mixed results. We are considering moving this to an on-premises server for stability and speed. We have about 3000 endpoints and about 1600…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Data Control, copy file in event to a central location

    JEFFERY
    JEFFERY
    Lets say a user transfers a file that trips the Data Control 'Sensitive' document event, is there a way to copy said file to a central location, maybe somewhere on the Sophos server? No amount of Googling is giving me an answer, so I don't think this…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Enterprise Console viewing standalone installs

    Jason Bedward
    Jason Bedward
    Hello Customer support seem to ignore my emails for some reason so thought I'd give the community a try. I have some users not on the domain I have given them the standalone installer and connected it to our account. Is it possible to see these machines…
    • Answered
    • over 8 years ago
    • Community Chat
    • Discussions
  • Computers showing in Enterprise Console with old AD computer name

    matt white
    matt white
    We have recently replaced a computer in a specific OU with a new computer (name has changed): Original name: Computer1-OLD New Computer name: Computer1 The original Computer objects have been deleted from AD The Enterprise console is not set…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Sophos Report Query

    TomHilton
    TomHilton
    Hello, Can someone kindly advise how I would go about running a query to pull down the following data? I'm need to run a report which will show the machine name, SAV version and which OU the machine resides in. I've been having a play around with…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Enterprise Console RMS not supported

    uri diz
    uri diz
    Hello everybody, After upgrading and installing SQL Databases 2014 on Windows Server 2012, we are trying to upgrading Sophos to a newer version (5.4). But the setup shows this error message: ERROR : System Property Check: Endpoints with old RMS…
    • Answered
    • over 8 years ago
    • Community Chat
    • Discussions
  • Sophos Enterprise Console (5.2.1.197) not reporting in Windows 2008R2 (SBS2011) standard console "There are no antispyware products found" error for a few users on the network

    jp savoie
    jp savoie
    I'm just wondering why there are a few users on the network that the Windows standard console is reporting as "there are no antispywareproducts found" Sophos Enterprise Console isn't reporting any errors but the Windows console is reporting the above…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Feature Request. Client hinter NAT

    MaibornWolffSupport
    MaibornWolffSupport
    Wir haben Sophos auf MacOS und einer virtuellen Windows Maschinen die die gemeinsame Netzwerkverbindung nutzen und bekommen da immer Probleme mit der Verbindung zwischen Client und der Enterprise Console. Das Hauptproblem dabei ist, dass die Virtuelle…
    • Answered
    • over 8 years ago
    • Community Chat
    • Discussions
  • Saw a URL get blocked in EC and after investigation found its caused by malware/spyware BUT

    GeoffTerry
    GeoffTerry
    So I recently saw our EC web event log several hits for *.symcb.com and after I googled symcb.com along with Sophos I found several infections that talked about it attempting to make web connections to this domain. So I first went to all the machines…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Disk-space requirements to enable Auditing in the Console?

    RichardKeel
    RichardKeel
    What are the additional disk-space requirements to enable Auditing in the Console? I've been asked to enable auditing, but need to factor in the potential risk of eating disk space. We have approx 2900 managed clients, if it helps.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Upgrading to Intercept X

    KevinSchumacher
    KevinSchumacher
    We're currently running Enterprise Console/Endpoint Protection; is there an upgrade path to the latest Endpoint/Intercept-X product?
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How to get Enterprise Console?

    CamilloBoczek
    CamilloBoczek
    Hi there, one of our Notebooks - with Safe Guard Encryption - has an boot\bcd error. Sophos be_restore was unsuccesfull. So I try to get access to the drive with sophos PE and KeyRecovery Tool. I can boot the notebook, I have the*.bnk but now I…
    • over 8 years ago
    • Encryption
    • Discussions
  • OS X Clients Not Checking into Management Console

    snoopfrog
    snoopfrog
    I created an installation package for Sophos Antivirus for OS X. OS X 10.11.6 clients SAV version 9.5.2 The installation package installs SAV, but multiple test clients will not check into the management console. The following is what I see in Router…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • On access scanning error

    MatthewTandy
    MatthewTandy
    I have 5 machines al showing errors on the enterprise console. All have the same error message The on-access driver could not check device control for volume \Device\ClVtDrvCtrl. [0xe03d0301] Any help with how to resolves these errors would be…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • List of sophos update servers for update manager

    ASICSIT
    ASICSIT
    I need a list of sophos servers that update manager connects to so that i can add them as exceptions to our firewall instead of just opening up port 80 for everything.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Macs showing up as duplicates and unmanaged in Unassigned folder

    SadiAhmed
    SadiAhmed
    Hello, We are running SEC v 5.2.2 on Windows Server 2008 R2. We have AD sync enabled and have been seeing a persistent issues with our Mac laptops specifically. Almost all of them are showing up with duplicates, one instance in the correct AD group and…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Tamper Protection Password

    jilwill
    jilwill
    My friend worked at a business in which he got a free laptop to do work on. It had sophos endpoint security and control. He has given me the laptop to use since he quit the business, but now i am stuck with the sophos application. I do not have, nor does…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Data Control not scanning all files, quantity not type.

    AlistairMillington
    AlistairMillington
    Hi. I have recently become the caretaker for our Sophos endpoint systems. We have 3 sites that Sophos is running as AV, two of those sites also have the Device and Data control running. They are working well and all of this was set up by a member of…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Enterprise Console 5.2.2 not seeing changes.

    ShirleyPulsipher
    ShirleyPulsipher
    Migrated Enterprise Console 5.2.2 from 2003 to server 2012 R2 using instructions from support site. Everything went well, no errors but policy awaiting transfer on all machines. In the Envelope folder the messages are stacking up but no changes on the…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Can one Enterprise Console manage clients in multiple remote domains?

    LeoPutrawan
    LeoPutrawan
    Hey everyone We have one Enterprise Console which currently manages clients in 2 domains which are connected to each other via VPN. We would like to be able to manage computers from another domain which is not connected via VPN (not yet anyway) and…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Reinstall Enterprise Console on different Server

    ChristopherStephan
    ChristopherStephan
    Hello there, currently i have the following Situation: - Enterprise Console ( Version: 5.1.0) - PureMessage ( Version: 3.1.2) both are installed on our Exchange Server ( Version: 2007 - 08.03.0083) on a Windows Server 2003 SP 2 What we are planning…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
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