We have a few WVD host pools with Azure WVD running Windows Defender and we also have Sophos Endpoint and Server protected on laptops and servers. I want to test Sophos protection on the WVD machines, there are Windows 10 20H2 Mulit-Session VM's. …

Can't add a reply to an old question, so hopefully this helps.... I was happy with a warning when trying to download an EXE or JAR file etc from the internet, to help protect users, but was not wanting this when trying to download our own JAR files…

I've seen this problem before and now I am facing it again. I had to completely uninstall endpoint protection in order to access a local ubuntu virtual server I recently turned up via ping, ssh, https, or webmin (port10000). When the server was created…

Hey again! I'm developing an integration between Sophos Central (Endpoint Protection) and another service, and one of the API endpoints I go to is the detected exploits one. I am able to access the endpoint for listing and getting a single object…

Hi everyone, Facing the above issue while installing Sophos endpoint protection installer into Windows 7 OS at client PC, please suggest the solution Thank you.

We are working on a solution to use the automated scan of files which are uploaded on a Web Server using SAV32CLI. When the application runs the the scan, it gives error: "The requested operation requires elevation". We want to understand what minimum…

I am aware on this thread community.sophos.com/.../running-malware-in-quarantine-or-cleanup-failure I have tried to follow the instructions, but d. Go to C:\ProgramData\Sophos\Health\Event Store\Database and rename the file events.db to events.orig…

Dear all, Sophos (on-premise) is not compatible with Palo Alto Terminal Server Agent 7 or above. does any one knows how Sophos behaves when Palo Alto Terminal Server Agent is also installed on the same machine? Thank you

Outlook.exe performed all these actions, and due to it, it is shown as Trojan. And As far as it seems all the outbound connection has been to Microsoft. And I would like to know if this action is normal or should I be concered and if so what action should…

Hi together, to use Intercept X with heartbeat firewall policies sucessfully, we have to be able to ensure, that once a network device with endpoint protection connects to the network, the first thing that happens is, that the endpoint protection client…

Hi Community, I have a Enterprise Console Versión 5.2.2 and with the last Endpoint update, version 10.8.9,, in the beginning of september or August, all servers must be restarted. The problem is that these servers are giving 24hours services and…

Hello, I get the same problem than others here, but it appears in my case that it's on only some servers and the problem is due to the certificates or the domain. We tried to put one server which have the problem out of our domain, and the installation…

We are in the process of creating a new Citrix farm and from an article I have read we are unable to add exclusions as noted in KB 123467 because it states that it does not work for on-access scanning, this seems to be the case for a number of variables…

I have 4 off-site locations that have all non-proxy traffic blocked, we are installing the new endpoint software but the relay server is at the hospital and uses up all the bandwidth of the offsite location during install. To the point, they run extremely…

Estimados, Estoy necesitando saber como puedo hacer para que todos los componentes se instalen correctamente. He reinstalado y no he conseguido nada, incluso he seguido las siguientes instrucciones ( https://community.sophos.com/kb/en-us/122638 and…

I have looked everywhere but could not find any statement on the compatibility of Sophos Endpoint (9.7.6) with macOS Mojave. It would be nice to make this information available so we can update or not...

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…

Dear All, I have deployed Sophos endpoint security in our company, we have configure web control policy to block social sites like,Facebook,you tube etc. All the sites which are define in block sites is blocked by web control policy. But when the user…

Hello, we are using "Endpoint Protection Advanced - Competitive Upgrade" It is not possible to run Update on standalone notebooks used outside from company network, with installed standalone version of sophos AV. Is it possible, that our product…

It would be nice to have a warning of the changes to the Application Control Lists that are updated in EndPoint, so we can turn off "Any Applications Added" for categories that are due to add an application we use, and then make the change once the update…

Under "Management" and then "Licensing", I can see that we have "Endpoint AntiVirus" enabled and active with a max user count of 105, but I cannot determine what percentage of the 105 licenses are actually utilized today? Does anyone know how to find…

Hi, One of our Message relays had to be rebuilt overnight and it now works in a fashion but is generating the following in the Router logs c:\ProgramData\Sophos\Remote Management System\3\Router\Logs 11:02:10 0968 I Getting parent router IOR from…

Hi During the last couple of weeks I have noticed that Sophos Endpoint Protection is identifying Chrome's software_reporter_tool.exe as PUA. User: HTLINCS\NogBadTheBad Scan: On-access Machine: NogBad File "C:\Users\NogBadTheBad\AppData\Local\Google…

Hello, We are facing a problem. We have created a Web control filter under "Control sites tagged in Website Management" where we blocked drive.google.com Despite of it being clocked, the site is accessible. Even the Sophos support team member…

Hi, I have tried to reinstall sophos on one of the system in workstation but it is showing following error: 00000067_ Failed to install SAVXP: The MSI has failed. I have tried to reinstall it many times but no luck. I have attached logs. Could…