Hello all, is there a way to tell the SophosFileScanner not to slow down the windows startup process this much ? Regarding Microsoft Intune reporting this service is slowing down the startup process by 14 Seconds~. Can we maybe set and exclusion…

We are evaluating EPP product, and there is DLP requirement down the roadmap. One important feature I am looking is the support Azure Information Protection's Classification Label within the DLP Rule. For example I want to block file labeled (by AIP…

Hi, Is there any way i can uninstall SOPHOS Endpoint without tamper protection. I have more or less 50 Computer affected by this. We have 500 PCs and it was migrated by our vendor to the new console and it seems migration was not a 100% successful…

Hallo zusammen, ich habe die XGS Firewall und den Endpoint mit Intercept X Advanced. Beide können HTTPS Entschlüsseln und IPS. Welchen der beiden soll ich dafür verwenden?

We have some web servers that has three files called FilePropertyDbFull-xxxxxxxxxxxxxxxxxxxxxxxx.bin that are at getting quite large, currently each is 3.2GB in size. These servers are just a simple web servers, so not sure why there should be such large…

Hello, I've seen this question asked but none of the posts have an answer. We have an XGS firewall and Sophos Endpoint Protection on our PCs. When laptops for example, are on-site or on VPN, they get the XGS polices AND the Endpoint policies. We…

Hallo, Wir haben aktuell die Überlegungen Connections von extern in der Firewall zusätzlich mit Heartbeat zu prüfen und Clientszugriffe ohne Heatbeat zu sperren. Hier haben wir festgestellt, dass das zu unstabilen Verbindungen führt. Ist diese…

Manipulationspasswort vergessen Beschreibung: Hallo, ich habe leider die Konsole deinstalliert, bevor ich die Clients deinstalliert habe. Jetzt habe ich ein riesiges Problem mit einem Kunden, ich kann interCeptX Adv nicht installieren…

I see a few Windows machines in Enterprise Console wich failed to install SAVXP the reason is that the software packet could not be authenticated (In German it says: SAVXP konnte nicht installiert werden: Paket konnte nicht authentifiziert werden). …

Hello I am trying to uninstall Sophos Endpoint from a Mac device. I have tried the remove Sophos endpoint software with the tamper protection pw but it fails. I also attempted to disable the tamper protection and ran the program again but still fails…

Hello, there are many Articles about this problem but none is working.... I tried this Following the restart, select an administrative account to continue and enter the password. Open Command Prompt . Type C: and press Enter . Note…

Windows 10 and Windows 11 are being affected with heavy CPU Usage causing massive delay in nodejs development. All is related to the Endpoint Protection: Threat Protection policy. When disabling most of its protection features the system operates…

Hi all, since last Update these services are missing in Sophos Central / Endpoint protection / Status / Services. Sophos Anti-Virus Sophos Clean Service Sophos Safestore Service Sophos Web Intelligence Filter Service Sophos Web Intelligence Service…

Hello, We have been asked to add the IOCs of BlackByte Ransomware into Sophos threat detections, how can we accomplish that?, we found the option of blocking applications, but does´t let us add an MD5. Or how can we be sure that this suspicious files…

Hello, Update function doesn't working with SAV Endpoint for Linux. Could not decide that this is issue with the connection trough our enterprise proxy service or the root cause the failed authentication to SAV update service. Update already configured…

Hi community i need to block users from using torrent , can i do that with ? can i have help plz

Hello, I was planning on installing Intercept X Advanced for Server on our Windows 2016 Standard server, running SQL Server 2016. This server is one of two in an Availability Group Failover Cluster. I only plan on installing Sophos Intercept X Advanced…

Hello, We currently use 5 Terminalservers in our Network for Users to work on. On one of those Terminalserver, Users can no longer open PDF Files from within another program using Adobe Reader due to a message from Sophos Endpoint Securtiy that a…

Hi all, Bit of an unusual one, we've been running Sophos Advanced Endpoint with Intercept X on our servers and workstations for a couple of years now, and the policies we believe are well bedded in now with minimal changes if any being made to them…

Hi Community, I have just finished migrating clients from Sophos on-premise management to Sophos central; the license we use is Intercept X Advanced. According to Sophos Central the Web-Control Policy I created is used for our domain-users. However…

All of our machines managed through Sophos Central are having the same error: Updating failed because WindowsCloudClean is missing. Found some discussions here in Sophos Community from 3 years ago that they have this same issue ( https://community.sophos…

Hi guys i have an issue that i struggled with these days after i installed intercept x in the pcs. befor installing the intercept x the pcs works really great but after we installed the intercept x we notice that the computers seems kinda slow day…

Is Sophos Endpoint supported for Windows 11?

Hello – I am trying to uninstall Sophos from my W10 Dell laptop. I have disabled the Tamper Protection via the Sophos Central Admin portal for the device but having selected “uninstall or change a program” in Settings I get the message “Uninstallation…

Looking into the installation logs Traceback (most recent call last): File "savdctl.py", line 1344, in <module> File "savdctl.py", line 1341, in command File "savdctl.py", line 1328, in command File "savdctl.py", line 85, in p IOError: zipimport: can…