Hallo, Hit any key to stop autoboot: 0 Wie kann ich in die Console gelangen ?

I hope this will help save you some time. If you need to get diagnostic information from your Sophos RED device, this is what worked for me: Device: Sophos SD-RED20 1. Attach micro USB cable to RED com port (small port on the front of the RED).…

We have multiple techs in our organization and I don't share the default ADMIN account with them. I have set them up with their own accounts. However, if they are ever troubleshooting the firewall with a SOPHOS Engineer, almost immediately the engineer…

Hi Everyone, I would like to know if traceroute and ping via source port is possible in the console? May I know the command. Thank you,

bonjour, nous venons recement de configurer email security et nous avons un problème sur l'affichage du tableau de bord. On à déjà utiliser AD sync pour importer les boites de réception a protéger mais aucune information ne s'affiche sur le tableau…

Hello All, I was running Sophos UTM 9.7 on an Esxi 6.5 server that crashed. I moved the VM to another Esxi 6.7 server and imported the VM. I'm assuming the problem is with the NIC hardware that it cannot find the orignal NICs, and that sort of broke…

Hola amigos, Tengo un XG 105 y no puedo acceder vía consola, puse como velocidad 38400 y aún así no carga, y cuando lo reinicio salen símbolos nada más, alguien paso por lo mismo y lo pudo solucionar? o que velocidad tendría que probar para poder ingresar…

Hi, i need a setup for Sophos Enterprise Console 5.3.1. I need to update the old console (5.3.1 to 5.5.2) but I need a old setup to remove the encrypted software. (Encryption is installed. Please migrate any computers and uninstall it before continuing…

Hi What do I need to access com port console with OSX??

Hi, I want to scan file with savscan (command-line) but it read all database files every time and it takes about 7 seconds for that! so when want to scan 10 separate files (not together) i should run it 10 times and takes more than one minute!! …

Hi all, Our School bought a new Sophos UTM 9. How to let administrator login the console from intranet only? (Block any login from internet)

I want to reconfigure a device, SOPHOS XG85 through the Console. But the COM cable cannot connect to PCs here. I read online and found out I would need older PCs for this. It is not the main firewall, it was deployed for office branches. Are there…

I am trying to do a tcpdump on a Sophos XG firewall and filter the output. I know it is possible and I have done it before, but for the life of me I can't remember how. I have looked at the resource HERE which outlines basic tcpdump functions. What…

After running the latest update on my vmware Xg firewall cluster (SOFS 17.0.6 MR-6), it isnt possible to login to the console via the vmware virtual machine console. I get the login screen but it will not accept the password it should accept. I rebooted…

Hi I have an issue with a sophos enterprise console running on a windows 2008 server, Issue is the console opens but then shows that it hasnt updated definitions from sophos. and none of the clients are talking to the server. I know that the server…

Hi All, We are currently looking at creating some KPI's and SLA's. It needs to focus on when machines receive a IDE within a certain time frame. So if an IDE is released we can say X amount of machines that are connected have received the specific IDE…

Hi! I've tried to change the appliance's certificate but whenever I click on Apply, my XG complains about the Console / User Portal ports: " You cannot update the default Admin Console Port as it is used in Business Application Policy " That's quite…

Hi All, I 'upgraded' to firmware version 17 MR2 from 17 MR1. Since the 'upgrade' I cannot access the web UI - I get a blank page with "Internal Server Error" in the top right corner in response to login submission. I do not have easy access…

Currently validating our Exchange design in our pre-production environment and having issues "post-install" with Puremessage. Reference environment is 4x servers. All 4 are running Server 2016 Standard Edition, Exchange 2016 CU7 and then Puremessage…

Dear All, Having this issue with more than 70% machines out of 2000. Failed to install SAVXP: The MSI has failed Failed to connect to the on-access driver (0x80070005). Regards Faisal

We had a Sophos Version Upgrade Over This Weekend. Due to Which Around 5K systems Shows Up as Errors in SEC Dashboard In System Tray For Users, It Shows Sophos is Not Updated Clients Have Below Message On Console Tried - https://community…

Hi everybody, since my KeePass container somehow disposed my admin-password to the utm webinterface (UTM 120 appliance), I am no longer able to gain access to it. I tried to hook up a serial connection, but everything putty (or kitty, tried both…

Dear One of our colleagues has all these alerts/errors on his computer: *see attachement* I checked our the error solutions page on the website but i'm still confused. Should i defrag an SSD? does it help to exclude cmd from the list?

The Sophos XG Firewall I have is a desktop computer with only 2 interfaces in bridged mode. Deleting the bridge interface is not allowed because it is the same interface used to manage the firewall. I really need to preserve the configuration on the device…