Hey all, i had a weird bug while installing 9.7.19-3.1 and asg-9.718-5.1 on my home Firewall (UTM 110/120). I tied to install these versions multiple times but i still got this BUG after the Installation was finished: *BUG at task_install.c:1005*. My…

# What is happening: I'm sending Sophos logs to Graylog via syslog and I noticed on my Graylog server that a few logs from the Sophos UTM confd log had an additional log line appended to the end. I cross-referenced with the actual confd.log file on…

Hello, since a couple of days I get every night a popup of an app scan which doesn't give me the name of the app, just "". In german the popup says: ist sauber // "" wurde gescannt. In englisch something like: is clean // ""was scanned. …

I have been using SURF fine on Sophos Firewall V18.5 instances but I recently tried to open a CTR file in SURF from a Sophos Firewall v19.0 CTR file but it failed to open and prompted with an error...... Is there an update?? Below is what I get when…

There are tons of typos in the values set for the "application" field in Sophos UTM 9.7 Web Filtering logs. Some examples are: application="micrsoft" application="googapis" application="googplay" application="googdocs" application="netflx" application…

I am software supplier having some issues with Intercept X. Basically this is the setup: Windows Server 2016, IIS, Asp.Net web application, .Net based background Service The web app communicates with the background service by saving xml "job" files…

Has anyone worked with the application called NTLite, used to modify WIM files, and have Sophos cause some issues? If so, I think I have narrowed it down to the CryptoGuard component. It is NOT detecting anything as malware but somehow interfering…

Hi Leute, Ich habe ein SD-RED 60 Device im VLAN-Mode (ich brauche 4 VLANs am Remote-Standort). Dieses läuft einfach an einem klassichen NAT-Router via V-DSL (z.B. FritzBox - kein exposed Host). Die SD-RED 60 ist wie folg eingerichtet (standard/unified…

Grundinfo: SG125w (FullGuard) mit 4 APs lokal, 1x RED15w (funktioniert), 1x SD-RED 60 (funktioniert nicht), 1x APX-320 hinter SD-RED60 (funktioniert auch nicht) Die Grundfirewall läuft seit 3 Jahre ohne Probleme durch und wurde immer wieder um RED-Devices…

Hi Community, is there anyone having trouble using the "Report a message"-Button in Outlook 2019? We're using OnPrem Exchange 2019 and deployed the AddIn for all users using Exchange Admin Center. Outlook 2016-Client are fine but clicking "Report…

Hello, We have a Wifi Policy setup through Sophos Central Admin as below, and we have a number of Admins/Sudo Admins that have various configuration permissions. I myself, as you can see, do not have access to change any of this information or view…

Hi community. Sophos SG 125 HA Cluster [Master/Slave] After Updating to the latest Firmware we cannot login to Webadmin because after successful Login it stops working while showing "Please wait, logging in" banner. I tried several things without…

Since updating to 9.508-10, I get CPU usage spikes at intervals. I'm thinking this may be a bug which is causing a service to restart but I haven't found anything yet. The image below shows CPU usage before and after the update (around 09:30): …

When setting the passcode limitations to Minimum 4 - The devices still say you must enter 6 characters. It will allow you to enter 4 but the message needs to be corrected because users do not know other than what the message is stating.

v17- 17.0.1 MR-1 running on a CR50iNG box Am unable to drag/drop rules using latest version of Chrome -it just selects text instead. Have tried in Firefox - works OK, although there is a display bug inside groups on Firefox Quantum (which is now…

Hi, we are currently experiencing the issue, that the search function in the Web Protection module is not usable. If you navigate to Web Protection > Filtering Options > Exceptions the 'search' field is greyed out and unusable. A workaround is to click…

Hi Guys We recognized an anomaly after updating the UTM to 9.412-2 from 9.405-5 (I don't know when this came up - at least in 9.412-2): SSL-VPN usage with AD-Group auth + OTP auth. -> Worked fine for 150 users in the past. Now: Users created and…

Hallo zusammen, ich habe hier privat eine Sophos UTM im Einsatz. Folgende Netzwerke sind definiert / vorhanden: - external (WAN; eth0) - internal (eigenes LAN; eth4; 172.16.0.0/16) - guest (Test / Guest LAN; eth1; 192.168.69.0/24) - guest…

I recently ran into an issue with the Security Certificate, stating "The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect." Reviewing the certificate, it said the certificate was…

I am using OpenDNS and notice that the #1 domain queried is "." Seems odd to me because root hints are pretty much static entries, why keep sending queries for the root? I configured my UTM 9 to forward all queries to a local BIND9 server and am logging…

Our organisation has 150 SOPHOS UTM SG105W distributed island wide for individual outlets. To manage these 150 SG105W we use SOPHOS UTM Manager for VPN and firewall configurations. i realised that in the SUM each time when i update the individual SG105W…

Howdie, I have a problem that's cropped up with Sophos UTM in recent months and was hoping to get some input from others on it. I've been using UTM since the astaro days (Astaro 6 maybe? Don't recall when I first set it up) when the home user IP limit…

Issue started about 1 week ago. I can access everything fine from laptops, tablets, phones. Problem is Windows 10 desktop suddenly cannot access HTTPS sites. I have all protection features turned off except Firewall. I have rules in firewall to allow…

Hallo! Ist ein Bug in der Version 9.4.x bekannt, dass APs erst neugestartet werden müssen, nachdem MAC-Whitelists per SUM aktualisiert worden? So hier an allen Standorten mit der Version 9.403-4! Neue Geräte werden als "not whitelisted" geblockt …

Hi, I have UTM 9.403-4 and I was playing a little bit with IPv6 while I noticed something weird, through the WebGui on Interfaces & Routing -> Interfaces -> External WAN ( or any other ifaces that are connected to the DHCP router - the Ifaces are Ethernet…