• Automated options for pulling event data with Sophos Central

    jpf
    jpf
    Hello, We are working on analyzing our Sophos Central Event data, now it is a manual process in which we export the data to a csv file manually through the interface. Is there any automated way to do this? Other cloud services offer methods of extracting…
    • Answered
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • sophos quit unexpectedly during scan

    SylviaMatas
    SylviaMatas
    I tried to run a scan of my computer with sophos 3x and each time it got to 90% and then told me it "quit unexpectedly". How can I get it to scan my whole computer?
    • over 8 years ago
    • Free Tools
    • Discussions
  • Where to Download Sophos Anti Virus (SAV) Home Edition 9.5.2 Reffered to as "Classic" (now that there also is a "Cloud" Edition)

    Removeme
    Removeme
    I would like a download link to the installer. I understand you will only provide on your website a way to download the new Cloud based Anti Virus. But as this version, Sophos Anti Virus (SAV) Home Edition "Classic" has a lot more feature, you must…
    • Answered
    • over 8 years ago
    • Free Tools
    • Discussions
  • Chrome disables Sophos. I must delete Chrome. Has anybody else seen this problem?

    PatrickMoran
    PatrickMoran
    I have a couple of problems using Chrome. One is a suspicious "feature" that Chrome regularly informs me has been disabled. That's a curiosity that I haven't been able to find any information. Recently, I have gotten messages that say Sophos is not…
    • over 8 years ago
    • Free Tools
    • Discussions
  • How to apply "Advanced" on-access scanning option centrally.

    BenedictSiu
    BenedictSiu
    Hi everyone, Just want to find out if there a way to set the said advanced scanning options from SEC or via Windows registry or any config files? Thank you in advance.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos cannot be installed

    acito777
    acito777
    I uninstalled the old Sophos on my Mac (El Capitan) and also removed Malwarebytes Anti-Malware, then I downloaded Sophos antivirus for Mac, but it “cannot be installed because of an incompatible product”. And I do not understand which product this could…
    • over 8 years ago
    • Free Tools
    • Discussions
  • Problem downloading a .zip file - Error message is: Sweep could not proceed, the file was corrupted

    ChrisSweeney
    ChrisSweeney
    Using UTM 9.405-5 with Web filtering policy which includes Antivirus scanning - single scan. Trying to download a .zip file from the HP support page displays the error in the title. Disabling the "use antivirus scanning" allows the file to be downloaded…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Is it possible to scan mkv files with Sophos Anti-Virus for Linux Basic?? After scanning the Directory the progamme generates a message saying that it was unable to open the mkv file.

    FergusScott
    FergusScott
    Is it possible to scan mkv files with Sophos Anti-Virus for Linux Basic?? After scanning the Directory the progamme generates a message saying that it was unable to open the mkv file.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Anti-Virus for Linux Basic
  • About An-Install.

    眞矢有川
    眞矢有川
    At first I dropped this soft to Garbage can , but Soft is continueing however soft isn't in application folder on Mac. So I deleted "computer" and "user"on my account of Sophos central website. But even continuing. Then I re-install this soft, but "computer…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint protection

    JackMcAloon
    JackMcAloon
    Right now my company has Endpoint protection deployed to its current computers and we are currently in the process of building out a new UTM. My concern is we currently have the old UTM's Endpoint Protection installed on the machines so once we use…
    • over 8 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • App install - neverending scan cycle

    BrianRuckley
    BrianRuckley
    I am trying to install Samsung Pay while Sophos Free Antivirus and Security is running on my Samsung S7. The Samsung Pay installer downloads and then Sophos tries to scan the .apk file. It states that the app is safe and then goes into a neverending…
    • Answered
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Pause Scan

    evilvibes
    evilvibes
    When scanning a it would be nice if we could not just stop the scan but also pause it.
    • over 8 years ago
    • Free Tools
    • Discussions
  • WeTransfer and Sophos Cloud not working

    TijsKeijsers
    TijsKeijsers
    I'm currently researching some complaints from users on a Windows 2012 R2 Remote Desktop Server with Sophos Cloud Server Standard deployed. They are unable to upload files to WeTransfer while the policy are at default settings. Uploads hang at 0% or go…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Anti-Virus for Windows? Home Edition

    evilvibes
    evilvibes
    Is there or will there be a Sophos Anti-Virus for Windows Home Edition?. **Not Sophos Home**
    • Answered
    • over 8 years ago
    • Free Tools
    • Discussions
  • RE: Sophos UTM - Sophos LiveConnect is disabled

    JackRam
    JackRam
    Thank you for the response BAlfson. Unfortunately, I have tried resetting the registration token. Because of the protocol error in the logs, I'm leaning toward an incompatibility between Sophos Cloud service & TLS1.1+. I've setup my firewall not to accept…
    • over 8 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • Windows 10 - Sophos Endpoint Protection (UTM) or Windows Defender?

    utmadm
    utmadm
    I just upgraded to Windows 10 Pro 64-bit from a newly created Windows 7 (Ultimate, 64-bit). I am thinking about using this system going forward as my personal, production Windows system. (My previous "production" Windows system was Windows 7 Ultimate…
    • over 8 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • Blocage du téléphone par Sophos Mobile sécurity 6.0 for android

    Jean-PierreMalaterre
    Jean-PierreMalaterre
    J'ai installé votre programme Sophos Mobile Sécurity 6.0 sur mon téléphone parce qu'une revue spécialisée en informatique (01NET) le présentait comme le meilleur et le plus performant des programmes . Il a bloqué mon téléphone qui est donc devenu inutilisable…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Disable Sophos' Anti-Virus' memory resident in Mac OS X?

    AntDude
    AntDude
    Hello. I just downloaded and installed savosx_he_r.zip, from www.sophos.com/.../sophos-antivirus-for-mac-home-edition-legacy.aspx , into an updated Mac OS X v10.8.5 machine. I like it so far, but is there a way to disable its memory resident? I only…
    • over 8 years ago
    • Free Tools
    • Discussions
  • Anybody figured rules/exceptions for Sophos CLEAN product on UTM w firmware 9.3 or greater?

    StaffordFields
    StaffordFields
    Its great the Sophos broudht on the new Sophos Clean that brings ability to search and destroy hard to find rootkits and worms, but the online 'SCAN' for unknown files will not pass the UTM. I am using Web Filtering and IPS, but cant find anything in…
    • over 8 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • How do I remove Sophos Anti-Virus once and for all?

    JohnFox-Clinch
    JohnFox-Clinch
    How do I remove Sophos Anti-Virus once and for all? Despite getting my alternative provider to remotely clean out all traces of Sophos, it's still there. I have tried Sophos removal software but it does not work! Any thoughts
    • over 8 years ago
    • Free Tools
    • Discussions
  • Those dmg files

    RobMcNaughton
    RobMcNaughton
    Operating System OS X Yosemite Version 10.10.5 iMac 2,7GHZ Intel Core i5 External (and attached) backup Sophos Anti-Virus Home Edition version 9.4.2: threat detection engine 3.64.1 The antivirus software 'hangs' on specific dmg files…
    • over 8 years ago
    • Free Tools
    • Discussions
  • Mal/Phish-A & Mal/DrodZp-A removal issues

    danielmac
    danielmac
    hey sophos, my malware symptom is my computer turns off either after 5 min or 1 hour, making it very hard to resolve the issue. i have attempted many scans while the compute was on long enough to complete the scan Below are 2 emails I received…
    • over 8 years ago
    • Free Tools
    • Discussions
  • RE: First real OS X ransomware

    FerdieMazon
    FerdieMazon
    It was reported in the wild on 3/4 and your first definitions were created on 3/7. So, users weren't protected from this for 3 days?
    • over 8 years ago
    • Free Tools
    • Discussions
  • Can't install Enpoint Protection on Windows 7 machine

    MikeManfredi
    MikeManfredi
    Hello, I'm running UTM 9.355-1, home version. I'm trying to install the Endpoint Antivirus that comes with it the home license on a Windows 7 64 Bit system, which is fully updated. Every time I try to install it, it thinks there is another AV installed…
    • over 8 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
  • RE: How do I install Sophos AV 9.4.2 for Mac?

    micdim
    micdim
    Hi there, I have 9.4.2 on Mac OS X 10.10.5, but can't find the download area anymore? Where did you find the download? Is it still available, or is there another update or upgrade for 10.11? Thank you in advance! micdim
    • over 8 years ago
    • Free Tools
    • Discussions
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