I am a Sophos partner based in Melbourne, Australia. I have clients that use your Home Premium product. The issue I am having is support is woefully inadequate, for the following reasons: 1. I used your Sofia chat-bot to troubleshoot the achingly old…

. Questions: What are the most comprehensive savscan switches? said differently ... What are the savscan switches that will do the 'most work'? the 'most work' means: - display the most information and - highest amount of ' files scanned ' and - scan…

Hi. As the title says, I'd like to know scanned file. Because the scan extremely use cpu so I'd like to exclude some file from scanning. I confirmed the /opt/sophos-av/log/savd.log.* shows only on-access scan executed.

Hi. I'd like to improve my pc's performance by avoid scanned some directories recursively by Sophos anti-virus. The manual ( https://docs.sophos.com/esg/SAV-Linux/help/en-us/PDF/sav_linux_cg.pdf ) doesn't say explicitly that it's possible to add…

Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?

Hello everyone, I have two Windows Servers that report the HitmanPro.Alert service as Stopped. Once I open windows services and try to manually start it I get this message: "Windows coul not start the HitmanPro.Alert service service on Local…

Hi I am trying to get the download file sav-linux-free-9.tgz I cant download the free antivirus until I complete the license details- what are these please? These are free and have not been provided to me and yet it says: NOTE : Your product license…

Hi all, When turn on the web protection, client's antivirus software always prompt the warning to confirm block or not(please see the attach photo). Both staffs feel so tired to confirm because it will prompt at any website. If turn off the web protection…

Under "Management" and then "Licensing", I can see that we have "Endpoint AntiVirus" enabled and active with a max user count of 105, but I cannot determine what percentage of the 105 licenses are actually utilized today? Does anyone know how to find…

Since I'm on a slow connection (3 Mbps in the area I'm in, even for businesses) I have QoS configured and it's working great. However, when users download a file that gets scanned by the UTM it will download that file full-throttle, taking 100% of the…

Good Morning! I have two Sophos Central portals. Both licenses are enabled. Would I have to transfer a license to another portal? Getting 1 portal only? In short: Activate / migrate license already active in another portal?

Hi, We have been a Symantec Endpoint protection shop for a long time and just purchased Sophos Endpoint with Intercept X. The sales rep said that they can coexist on the same machine yet when you install Sophos Endpoint it uninstalls Symantec Endpoint…

Hello eveyone, I'm using Sophos UTM 9 SG210 as a Firewall and Sophos Endpoint Security and Control as antivirus in my computers, when I'm connected to the corporate network the Web Filtering is working blocking sites that we consider as forbidden in…

Hi everyone, We are using the free version of sophos for linux, We want to call the Antivirus from our java application to scan some files Is there an api java that may satisfy this need? if not is there another solution for that ? thanks in…

Hi i am new to here. I dont know about sophos. I would like to know abouot Sophos. How much effective the Sophos is help android Mobile security?

I recently had to troubleshoot a users machine in which, uploading to an "online cloud storage solution" (S3, Dropbox, OneDrive all did it) caused the machine to freeze ( the hang time was determined by the filesize ) when browsing to select the file…

kernel: savscand[24076]: segfault at 0 ip (null) sp 00007fd507ffed50 error 14 in savscand.3[560b4c161000+7000] kernel: savd[1709]: segfault at 0 ip (null) sp 00007f2c2fffed10 error 14 in savd.2[55e3706c2000+d000] OS: Arch Kernel: 4.14.11 $ savscan…

Hello, I would like to deploy this using SCCM. The issue that i am facing is that the flags mentioned here: https://community.sophos.com/kb/en-us/12570 don't work. Installer is completely ignoring them. I use the setup.exe after extracting it from…

As i have gone many articles few of them specify that malware like 'GhostClicker' & 'Lipizzan' has been identified after a long time run and search for malware detection. My question is that for android mobile phones are free to use the apps at google…

In UTM 9, under Management > Licensing > Endpoint AntiVirus it shows: Max. Users: 12 ( 10 licensed Users + 2 free Users ) - Where do I download that? Does Sophos Home work with UTM 9? Which is better Endpoint AntiVirus or Sophos Home? If a company…

Okay, now things are getting interesting.  Since I have a version of Linux which the Talpa module doesn't play well with - no System.map - I've had to use fanotify for my scanning requirements.  Shutting down the computer a few minutes ago, I became the…

Hi, I performed a full scan of my computer with SAVL last night after a version and definition update. It took 30+ minutes to finish, during which I wasn't connected to the Internet and had nothing else going on on my machine. I ran my file integrity…