• help needed for installation of Sophos-av on openSUSE 13.2

    LucaPacor
    LucaPacor
    I run install.sh and the installation aborts: server7:/Work/antivirus/Sophos # cd sophos-av/ server7:/Work/antivirus/Sophos/sophos-av # ./install.sh Installation aborted. unknown locale: UTF-8 Any clues? Thank you very much in advance!
    • Answered
    • over 8 years ago
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  • Problem upgrading databases from 5.2.2 to 5.4.0

    Remabec
    Remabec
    Hello, I read the documentation about upgrading the Enterprise Console from version 5.2.2 to version 5.4.0 but can't seem to make it work. The databases are stocked on a remote SQL server, I read that I have to upgrade it first. I did a backup…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Pause Scan

    evilvibes
    evilvibes
    When scanning a it would be nice if we could not just stop the scan but also pause it.
    • over 8 years ago
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  • Sophos Anti-Virus for Windows? Home Edition

    evilvibes
    evilvibes
    Is there or will there be a Sophos Anti-Virus for Windows Home Edition?. **Not Sophos Home**
    • Answered
    • over 8 years ago
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  • RE: Sophos Home Free releases notes?

    ErwinBungabong
    ErwinBungabong
    Thanks for the answer
    • over 8 years ago
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  • I have installed Sophos Anti-Virus.(version9.0)

    arayuki
    arayuki
    I have installed Sophos Anti-Virus.(version9.0)  However, it did not work. OS of my Mac is 10.6.8. System is 2.66 GHz Intel Core 2 Duo. I use the software of ADOBE of CS4. Why? Please tell me what to do.
    • over 8 years ago
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  • Scanning interface to savd

    TonyButt
    TonyButt
    We use sophos-av linux on some of our gateway systems. Is it possible to configure mail scanners to use the savd process to scan emails to reduce the overhead?
    • over 8 years ago
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  • SBAV tool

    NormanGoswick
    NormanGoswick
    Maybe somebody knows the answer to this. I was trying to make a Sophos AV boot disk using the SBAV tool. I have done this many times before. However, it does not appear to work in Windows 10. I have tried opening CMD both the regular way and with Administrator…
    • over 8 years ago
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  • RE: Where to get username and password fro Free AV Linux

    ToddBowersox
    ToddBowersox
    Where are the credentials fetched from? Could a firewall affect this process?
    • over 8 years ago
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  • How do you resolve the "Failed to get Free Credentials" error?

    ToddBowersox
    ToddBowersox
    What server does it reach out to get these? It worked previously for me but not now
    • over 8 years ago
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  • Sophos Anti-Virus crashes on login due to "NSInternalInconsistencyException', reason: 'getpeereid(): Socket operation on non-socket'"

    RobertO'Connor
    RobertO'Connor
    This has been happening for a while now, but Sophos Anti-Virus on my OSX Mavericks computer crashes every time I boot it up (sometimes twice). I'll paste some of the error report below. I've tried uninstalling/reinstalling it and upgrading it, but it…
    • over 8 years ago
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  • Configuring exclusion so a java project compiles in a reasonable time.

    AndyBuckle
    AndyBuckle
    The project compiles in about 6 seconds if I stop the sophos services. It takes over a minute if sophos is running. I was hopeful that /opt/sophos-av/bin/savconfig add ExcludeFileOnGlob '/usr/lib/jvm/java-7-openjdk-amd64/bin/*' would work (among other…
    • over 8 years ago
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  • Those dmg files

    RobMcNaughton
    RobMcNaughton
    Operating System OS X Yosemite Version 10.10.5 iMac 2,7GHZ Intel Core i5 External (and attached) backup Sophos Anti-Virus Home Edition version 9.4.2: threat detection engine 3.64.1 The antivirus software 'hangs' on specific dmg files…
    • over 8 years ago
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  • Re-installing Sophos free anti-virus for Mac after I uninstalled it.

    KarenStone
    KarenStone
    I uninstalled Sophos of home free antivirus because it was giving me so much trouble. Through the yrs I've done this over and over. How do I re-install it? I could run it all night and it would not be completed by morning. Please help!
    • over 8 years ago
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  • RE: How do I install Sophos AV 9.4.2 for Mac?

    micdim
    micdim
    Hi there, I have 9.4.2 on Mac OS X 10.10.5, but can't find the download area anymore? Where did you find the download? Is it still available, or is there another update or upgrade for 10.11? Thank you in advance! micdim
    • over 8 years ago
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  • Is Sophos Anti-Virus 9.4.2 not available anymore? Is this product being discontinued?

    micdim
    micdim
    Hi Everyone, I have Sophos Anti-Virus 9.4.2 on my Mac Desktop with OS X 10.10.5 Yosemite. I'm thinking up upgrading to 10.11. I went on Sophos free download tools, but all I see is the Home Cloud edition. Is this product discontinued, and if so, will…
    • over 8 years ago
    • Free Tools
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  • No threats, recognized problems ...

    RobertKaspar
    RobertKaspar
    The result of the scan: No threats, recognized problems ... I understand No threats but what does "recognized problems" mean and what can I do/must I do?
    • over 8 years ago
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  • Invalid Signature After Download of Sophos Virus Removal Tool (SVRT)

    ThomasQuinn
    ThomasQuinn
    Download of Sophos Virus Removal Tool (SVRT) onto a Windows 10 computer ends with a window at the bottom of the Internet Explorer 11 browser stating that the download has an invalid signature. Two download attempts resulted in the same error message.…
    • over 8 years ago
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  • Sophos Home Free releases notes?

    ErwinBungabong
    ErwinBungabong
    Where i can find the realeases notes for Sophos Home Free for Windows?
    • Answered
    • over 8 years ago
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  • Sophos Home Free for Windows quarentine?

    ErwinBungabong
    ErwinBungabong
    It's just me or Sophos Home Free doesn't have a quarentine? And if does how can i access it?
    • over 8 years ago
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  • Curing Somoto BetterInstaller Reinfection

    JonathanB
    JonathanB
    Somoto BetterInstaller is cleaned up by QM but comes back everyday. Serra showed how to use Console to find it in logs. Now what?
    • over 9 years ago
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  • Sophos 9.4.1 stuck on Download

    RTP
    RTP
    Twice now, on waking my iMac up from sleep, Sophos shows it is preparing a download. On trying to Cancel the Download, I get the error message "Could not send cancel update request to Sophos AutoUpdate daemon." The only way to stop it is a full restart…
    • over 9 years ago
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  • Concern that “Cleanup may delete files that are identified as components and listed under Locations" may delete or damage disk image.

    BradConfer
    BradConfer
    Quarantine Manager detects a threat on my iMac: Troj/Java-CM, (which affects Windows OS). Location is: /Users/bradconfer/Documents/Mercury C Archive/G4HD BatGyrl A.dmg G4HD BatGyrlA.dmg is a disc image of a hard drive partition (hopefully bootable if…
    • Answered
    • over 9 years ago
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  • Spigot Problems

    ElBeardo
    ElBeardo
    I have just run my Sophos antivirus for the first time in months and Quarantine Manager reports a pile of Spigot errors all on my time machine back up disks. Ive tried running Clean Up but that fails with a message to remove manually but I can't because…
    • Answered
    • over 9 years ago
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  • NUMEROUS ISSUES yet answered much less SOLVED replies for Mac here are just sad.

    bexThompson
    bexThompson
    I am sure i have key loggers, a back door or malicious remote user which has changed all my files so that nothing will update on my Mac for months... it has changed and added 4 times more .plist files than i had and changed all my configurations, network…
    • Answered
    • over 9 years ago
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