• Issue with Sophos Anti-Virus Home Edition Version 9.6.8 on Windows Laptop

    Judy Watson
    Judy Watson
    Hello everyone, I am facing an issue with Sophos Anti-Virus Home Edition Version 9.6.8 on my Windows laptop . The software was working fine until a few days ago when it started causing my laptop to slow down significantly. Even simple tasks like opening…
    • over 1 year ago
    • Free Tools
    • Discussions
  • Web filtering sophos intercept x android

    Sohan Ray
    Sohan Ray
    How does sophos web filtering in Android work? Does it only filter based on blacklisted urls in the database? Or does it perform real time scans of the websites underlying code to detect malicious websites?
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Updates Fail In Endpoint Defense

    Louis Toscano1
    Louis Toscano1
    My product was new when Windows 7 was current; and I have to keep it running. Since November 14 updating has failed. The message in the log says "your OS is not support by the product." The product came with the virus removal service of some office store…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Is there a SOPHOS product providing API to request AV scan and receive scan result

    ESMsw09
    ESMsw09
    We currently use SOPHOS Intercept X Endpoint and Intercept X Server managed via the SOPHOS Central portal. Our development team has requested the ability to programmatically submit files for AV scan and receive results immediately to provide to an application…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X - Metadata

    Sven K
    Sven K
    Which metadata is exchanged between the client and the cloud? How does Sophos Intercept X process the metadata? Can I see this in the cloud? Where can I find information on this?
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Customize reports required

    Iron man
    Iron man
    Hi I need to find a domain joined computers and non-domain joined computers in my organization is there any possibility i can get this reports which also include how many local admin are created on all computers and last accessed on and by whom ?
    • over 3 years ago
    • XDR Features EAP
    • Discussions
  • Laptop getting slower by the day after installing the Sophos antivirus

    Freddy Zues
    Freddy Zues
    Hello guys, I am kinda new to these forums, and I do not know sh..t about viruses and stuff. I am only an engineer and a paintball maniac. A friend of mine suggested SOPHOS after my laptop got hit by some sort of nasty virus. The virus was removed…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Custom Report

    Anju
    Anju
    Hi All, I have a requirement to generate monthly report from Sophos. This report needs to have summary of threat report, Threat Summary for each asset, Network intrusion summary, Summary of blocked attempts, Endpoint Summary with virus definition date…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Anti-Virus Home Edition Version 9.6.8 MAC

    ck54529
    ck54529
    My MacBook Air is running the Free Home Edition Version 9.6.8 very well. Where can I download and install a new one in my new iMac? I cannot find the link for downloading. My new iMac is running Sophos Home Premium 30-day free trial now. Would you please…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos AV Linux - Constant Emailing of old Errors

    PsychoGTI
    PsychoGTI
    I had email issues from a linux server, and have since fixed it. Now Sophos is constantly sending old email alerts for errors that look like this: An error classified as '0x3c: Unable to write to talpa socket' was detected in the file '/var/log/samba…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Cannot found root of file to delete HELP

    jess machine
    jess machine
    HI, antivirus detected Bundlore and cannot clean automatically so give to me the chance to delete manual. Is ok but i dont found the root that message suggest me. /Volumes/FlashPlayer/FlashPlayer_943.app/Contents/MacOs/A2l64Wping.76w I even dont…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Full scan time in Sophos Home AV on Win10?

    David Flannery
    David Flannery
    Doing a full scan (only type available with free home). It reaches 69% and then stalls for at least an hour now. I've completely uninstalled/reinstalled Home and get exactly the same result. Task Manager shows CPU, Disk and Memory usage with the AV…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos Antivirus for Linux Free Edition - Error Accessing file

    john patrick
    john patrick
    I am continually getting a Sophos Anti-Virus Alert dialog (SAVNotifier) complaining about an file access error. The specifics of the dialog are. Error scanning file /home/<username>/.pyenv/shims/.pyenv-shim Access to the file has been denied" edit:…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos detects Kali Linux's script as Malware and Trojans

    Chuyen Tinh Toi
    Chuyen Tinh Toi
    Hi all, I am new to Linux in general and especially Linux anti-virus. Sophos Anti-Virus for Linux is the very first product I tried. I have been playing around with the built-in tools in Kali Linux and never thought of them as Malware/Trojans. I tried…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Missing Shared .DLL for Sophos Virus Removal Tool.

    Christopher Jay Wolff
    Christopher Jay Wolff
    I installed Sophos Virus Removal Tool on my Vista SP2 laptop several days ago. It's been smooth until this morning. I booted and ran Piriform's CCleaner version 5.44 and when cleaning the registry it found one missing shared .dll and the results are in…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Exchange of portal licenses - Sophos Central

    Marina Macedo
    Marina Macedo
    Good Morning! I have two Sophos Central portals. Both licenses are enabled. Would I have to transfer a license to another portal? Getting 1 portal only? In short: Activate / migrate license already active in another portal?
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • how long should sophos take to start?

    sylvia duncanson
    sylvia duncanson
    how long should sophos take to start? i'm trying to do a full system scan and it's been stuck at Starting Full System Scan for about 20 minutes...with no signs of a progress bar
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos Antivirus for Linux and SAVDI with Amavis

    Markus Heinze
    Markus Heinze
    Hello, I have successfully installed and configured Sophos Antivirus for Linux and SAVDI. Both were integrated into amavisd-new. The tests with infected sample mails were successful, both scanners, Clamd and Sophos SSSP recognized the patterns. Next…
    • Answered
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos scan errors

    Alan Farroll
    Alan Farroll
    Hi, I have Centos 7 installed on a HP Micro-server and decided to install Sophos for protection. It all seemed to go well until I ran the scanner using the command; savscan / The scan completes but it states 13 "could not open ...." outputs then…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Suggestion

    User G
    User G
    Had problem with prior/current Sophos, so tried to trash, then download new Sophos Home, but now no longer have access to properly uninstall the prior (now trashed) version in order to install the new download of Sophos Home--stuck. 'Have managed to…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Can/Should i use in my companie?

    SergioMarques
    SergioMarques
    Hello, I want to use a antivirus for Linux computers in my company. Searching in the web i saw a lot of comments and my doubts grew up, so i want to ask you some questions about should i use or not Sophos Antivirus for Linux. 1 - Can i use it in my…
    • over 6 years ago
    • Free Tools
    • Discussions
  • If we disable 'Live Protection' and 'Real Time Scanning' is the Threat Protection policy effectively disabled?

    Vini
    Vini
    We have a few policies in our setup... This particular Threat Protection policy, has both "Live Protection" and "Real-time Scanning" disabled. Scheduled scan is also disabled. Does this effectively mean the AV/Threat Protection side of things are disabled…
    • Answered
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Free on Mac - doesn't scan

    Philip Dobbie
    Philip Dobbie
    Hi, while Sophos free does pop up messages about threats found, say in emails or in files, the actual process of clicking the scan button has absolutely no effect. Here is a screen shot after TEN minutes of scanning. Surely this is not right, I would…
    • Answered
    • over 6 years ago
    • Free Tools
    • Discussions
  • Qustodio and Sophos Home for Mac

    RC46
    RC46
    Hello, I appear to have a compatibility issue between Qustodio and Sophos home. After installing Qustodio, websites are unreachable. Qustodio uses it's own VPN to monitor web traffic. Does anyone have any experience of this type of situation? Is there…
    • over 6 years ago
    • Free Tools
    • Discussions
  • What version of free Sophos should I use for Mac OS 10.8.5? Is there a version for this older OS?

    Typo Torrent
    Typo Torrent
    What version of free Sophos should I use for Mac OS 10.8.5? Is there a version for this older OS?
    • over 7 years ago
    • Free Tools
    • Discussions
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