Hi, Currently part of the Oreo Beta Programme for the Samsung S8/S8+ phones. I am repeatedly having to reset the Sophos Mobility Service after each reboot. This happens for the Amazon Assistant as well. Is Sophos Mobile for Android supports on Oreo…

I noticed this morning that SMS for Android is reporting that my device is rooted when it is not.

I can't deploy apk from smc to andriod. Tasks Error description : A general error occurred Error code : -82

Hallo, seit neuestem tritt der Fehler -82 auf beim Versuch eine App, die als Android APK auf der Sophos liegt, zu installieren (egal ob push oder durch User). Kennt jemand dieses Verhalten, oder kann etwas zu dem Fehlercode -82 sagen? MfG

I have a HTC M9 phone running Sophos Mobile Security version 7.1.2457. The phone runs Android 7.0 with Android updates from April 1, 2017 factory default installation. Since the last update to the "Sophos Mobile Security" it keeps popping up daily…

Hello, I use Sophos Mobile Security. Every few hours Sophos reports 'your device might be at a risk' in the message-bar of my android because my phone is rooted. I did this intentionally and don't want to change it. I need root for flightmode and other…

Sophos Mobile Security 7.1.2457 (18) - Vodafone Smart ultra 6 - Android v.6.0.1 Get the message "A threat or PUA detected" But the app detected is a system file called "Software updates V5.0.4" which seems legit, so I want to white-list it to get…

Hello, i install 5 BYOD devices with the new Sophos container only feature. 4 devices run without any problem. 1 device can connect to the server (with control app). When I start the secure E-Mail app, it show me the correct configuration. But when…

I recently got a new Android device running the latest version of Android, Android Oreo 8.0.0. Having connected it to wifi at my workplace I find that I am unable to browse to Google in Chrome, even with the CA certificate from the Sophos UTM installed…

From what i've seen, Android for Work is supported by SMC 7.0. For the life of me i cant find how to link the two. Is there a way to control the android play store for end users through sophos? Because right now we have to manually upload the apk's into…

Hello, I have multiple Samsung Galaxy Tab S2 SM-T813 | 32GB | Wi-Fi | 9.7 inch devices which all had previous updates from one year ago. About a month ago they were all upgraded with newer firmware, two of them did not succeed and got stuck at the Samsung…

We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…

Hi, I`m trying to push the installation of an Android App from Sophos Central Admin to an Android device. The installation is being initiated, however installation is failing due to error code -51 (Google Cloud Messaging not configured.). I`m…

Sophos Mobile Security 7.05.2404 (17), Lenovo Yoga YT3-850F, Android 6.0.1 Recently, every scan by Sophos Mobile Security now tells me that I have a PUA installed on my Lenovo tablet called "User Experience". The implication is that I should either…

Hi, We use Samsung Knox enrollment to provision Samsung Devices with the Sophos Mobile Controll App. Is there a way to automatically enroll my provisioned devices? Kind Regards

Hello, I am NOT sure if this is even an issue, or if it is confined to my device (or Android Lollipop). Any clarification would be helpful. Device Information: Manufacturer: Swipe Model Name: Swipe Elite Plus Android Version: 5.0.2 Location: Chennai,…

[8-)] Got Sophos Beta on Home computer and have known about SOPHOS Strict "there can be only one" Antivirus installed on Windows machines and the pitfalls of doing so anyways. Yet I digress this be an Android question for, preferably a SOPHOS Employed…

Not a permission problem as SOPHOS Mobile has all permissions approved. SOPHOS Mobile Detection found " Andr/Svpeng-H " during a regular scan. This was detected on a daily scan, this is also the second time it has happened : First Time it was detected…

I haven't been able to access to access mi smart phone for over 3 months now because if forgot mi password and all applications are protected by this security program, any help would be very much apprectiatied, please and thankyou!!!!

Hi, I've installed Sophos Mobile Security on my LG G2 android smartphone. Last few days the application identifies an endless row of low reputation jar files. Deleting the files' doesn't stop the row. Obviously, a pest exists on my set, producing…

we are looking to standardize our device purchases and wanting to choose the most cost effective and MDM manageable device available. many thanks

Greetings everyone at Sophos and thanks for providing best security for android for free. I have tested this on three different android devices and they all give me same bugs in statistics page: - I have scheduled scans turned on and also run a full…

I am working on reconfiguring our SMC environment for our new tablet devices. The SSP's for the enrollment of the new tablet devices and the excisting smartphones are different. I would like to add the option in the enrollment process to enroll it as…

The root status of my Elephone P8000 is insecure, but it is not rooted. It flags up as insecure just because it uses the manufacturer's custom and default ROM of Android... What shall I do? I need the full protection status in Sophos Security?! …