Received the below alert by mail but such is no configuration or any log found on the firewall. Any one idea about this.

Are there any known issues with central management communication currently? Starting on 04/20/2024 i'm getting central-alerts with massive delay of 3-9 hours. (SFOS Home, V20.0GA) I've an fixed PPPoE reconnect every morning at 3 a.m., so i expect an…

Hi all, I've been receiving this alert for a while now, let's say at least 2 years!!!, at varying frequencies. sometimes several times a day, sometimes a few times a month. when I check the hosts, I don't find anything in particular, sometimes it even…

This is our first go around using Sophos Central to manage a mix of APX120 and APX320X. We wanted the consistency of using one wireless controller since the APX320X can't be managed by a Sophos Firewall. The firewall is a Sophos XGS 136. Several times…

Need help with this issue in sophos Message: SERVER-WEBAPP SNIProxy new_address Stack Buffer Overflow

Currently we are using Sophos XGS 4500 and we are receiving alerts in Advance Threat however it only shows the device (see image below). Is there a way where we can see a detailed reports such sa IP and etc? Also, what is the "X45007...." device indicated…

Hi, The AP currently does not support a feature that sends alert mail when it becomes Up state. How can I know when the AP becomes Up? Can anyone share a workaround for this?

Hallo zusammen, leider bekomme ich diesen Alarm ("[HOCH] Alarm für Sophos Central") nicht unter Kontrolle. Faktisch ist er ja richtig, nur komplett leider ungewollt. Im Einsatz ist ein Sophos Model: XGS126 (X12108K2K6R2W1A) mit SFOS 19.5.3 MR…

This happens periodically, every few days, or a week will pass and it happens again. I've read other posts here indicating that this has been happening for years, with no answer to the problem. Nothing bad happens, and there appears to be no attempt to…

Hi, We have a backup WAN interface SDSL. Sometimes the link is down for 30 sec or several minutes but comes back alone. It s due to saturations very momently The firewall send alert each time. Is it possible to configure an alert that is sent…

Got a bunch of alerts this morning that are a little concerning. Here is one of them: The issue is this is coming from our WAN port, a external IP address, but we have had all that access turned off since the initial install: Why would…

I have started using a security software that uses OpenVAS to scan for internal network and VPN connected network vulnerabilities. My XGS2100 corporate firewall is throwing thousands of 7002 alerts. How do I exempt OpenVAS internally and VPN based scans…

Found suspicious user access found in our scanned alert, kindly let us know what's the impact of this URL

[Is there really no Sophos Central User Forum? Just an API forum?] When you click to Acknowledge an Alert on Sophos Central (SC) for a Firewall that's being managed by SC, it disappears and there appears to be no way to retrieve it. The best I can do…

Hello Sophos community, we have integrated around 50-60 customers in Sophos Central. Around 100-150 alerts come together every day. So far I have needed about 30-45 minutes a day to clean up these entries by going to each customer portal individually…

What happens to alerts for assets when the Cloud Optix license limit is exceeded? Will they still remain on the Cloud Optix dashboard/alerts page or do they get removed automatically, even if not resolved?

Hi, Im starting to get "SCAN Zgrab Scanning Attempt Detected" alerts, I understand who would use these, however how do I stop the alerts as they are ~+ Im sure

I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely…

Hello Is anyone else getting New firmware ready for installation emails from their firewalls? I have gotten 3 or 4 emails from each firewall so far in the last 24hours.

We received the belwo critical alert from our syslog server for a couple days with various source computers and a couple destination IP's (cloudflare is one). I log into the UTM/device and I can't find a 'Virus' or 'Anti-Virus' log. device="SFW" date…

I am getting alerts like this per mail: Alert for SFVH (SFOS 18.5.3 MR-3-Build408) Cxxxxxxxxxxxxxxxxx Device Information: Hostname: gate Management Interface IP: 10.0.0.254 Date/Time: 2022-04-10 16…

I have brought this up before and submitted a request on it... however I need to bring it up again. It is a huge miss, that my server's install of the endpoint software was not checking in to SOPHOS Central for 2 months, and no alert was triggered.…

I have receiving too much of these errors. *ALERT* Sophos XG Firewall - HTTP virus detected. Can you able to help me with this.

Hi folks, my CM account appears to have a configuration issue regarding heartbeat, so the question is how do I refresh the account or delete it so that I can start a new account (home use)? Ian

Hi Everyone, One one of our Sophos XG applicanaces, we are receiving this alert daily, but it does not provide any information on what to do to prevent it. If you click on the link provided in the alert, it takes you to the Sophos knowledge base,…