We are experiencing an issue where none of the Windows 7 and Server 2008R2 clients are reporting back to the SEC 5.5.2 console. They do not show as 'up to date'. You can not assign a policy and cannot 'update now.' This happened previously and Sophos…

Hello All, We found the issue, After we double click Sophos endpoint and click "Run" for installation on Windows7 after then pop-up windows disappear Please let us know to verify/resolve this issue Thank you for your kind support. If you need more…

we are trying to sophos installation but given some error of installation. please find the screen short of error.

SNTP service consuming memory in system. frequently other application hanging due to this. have to restart the system afterwards. can someone please guide regarding this. the NTP log files are showing below alerts a 2021-04-14T03:14:12.729Z [2364…

I have a problem installing the Sophos Endpoint Agent, there is a notification "Sophos Anti-Virus for Windows failed to install", and I have tried to reinstall it again, and the problem cannot be resolved. here I attach the sdu.log results please help…

Sophos give notification updating failed

Hi everyone, Facing the above issue while installing Sophos endpoint protection installer into Windows 7 OS at client PC, please suggest the solution Thank you.

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…

I have about 5 computers with the same issue, all on the same network for one of our clients. Windows 7 pro, 64 bit, Sophos Endpoint Software v10. Logged in locally with the Admin account, and have followed the support page ( https://community.sophos…

So. I've never used AD Before, and we now have a fake AD. I've managed to manually install Safeguard Enterprise on Win7, Win10 and OS X But to install it automatically I need to I think use a Group Policy. So I need the software somewhere visible…

I am attempting to uninstall an old version of Sophos Endpoint Protection from a client's PCs, but I do not know what the tamper protection password was set to. I've found some powershell scripts that have worked for me in the past, but they don't seem…

Is Firewall XG Home Edition appropriate for a standalone Windows 7 PC?

Good Morning I wanted to consult the following, I have a team with sophos Endpoint Security and control 10.8. When I connect the device through a Wifi and then I open the cisco System VPN application it sends me an error 51 as the attachment, after several…

Greetings Sophos Community. I checked my web filtering product (Websense) and saw many outbound requests to this sort of similar URLs ( http://http.00.s.sophosxl.net/V3/01/2.0.0.127.ip/ ). Anyone else see something like this and know what causes it? I…

Dear all, I am new to the Sophos Endpoint Control application. Currently I am in the need for a specific situation, maybe this will be easy to solve, maybe not possible at all. I have Windows 7 and Windows 10 (soon to come) clients. We have a VPN that…

Hi We have just begun deploying Safeguard 8.2.16 to one of our clients. Most of the machines are Windows 7. The users Windows icons are set to a picture of themselves so since rolling out the software, the users have requested if we can continue to…

Hey everyone, I have an issue of installing the Endpoint Advanced, it keeps reporting the error “could not download software”. It also happens to the integrated installer which also has the Intercept X. However, the Intercept X works fine without…

Hello! Recently Sophos Central started with all of our computers that run Windows 7 32 bit, having a BSOD on log off. As soon as a user logs off, it blue screens. Also, when a user tries to log in via Citrix, they get "An internal error occured…

Hello I have installed sophos in platfrom 32 bits and 64 bits and I need exclude some files and folders but in platform with 64 bits whrn I try to exclude files or folders in HIPS , the Browse button doesn't appear. I saw in the sophos help and…

Dear All, Please help.. when installation client on console and notification error on console "The installation could not be started. [0x0000002e]" total client 566 computers that error "The installation could not be started. [0x0000002e]"

Hello, Did you guys face any issue with Sophos Endpoint after updating to KB4074598 , 2018-02 monthly update ? By looking to the below link, you can find that there is issue with the update in Antivirus : https://support.microsoft.com/en-us/help…

Hi. I have been installing Sophos on various clients in our school, using the endpoint installer from Sophos Central. They have all been fine except for one PC. It's running Windows 7 and the installation seems to go fine, but when I log in to windows…

We install 270 licenses to our client and was working fine, but we get BSOD on Windows 7 clients, we solve the problem activating Win7 updates, but SOPHOS doesn't tell us why this solve the problem. Someone with the same case? or an explanation? Why…

Hello Everybody, For Sophos Enterprise Console (SEC) installation Windows Server Operating System ( Win 2008 to Win 2016 ) recommended. Is that possible that SEC can be installed on Windows 7 or Windows 10 OS ? I f possible then how to prepare Win7…