Hi, since I use UTM, i have got an extreme bandwith derease. Before use UTM i've got 50/10 Mbit, and with UTM 10/10 Mbit. After disabling Web Protection the speeds are 45/10 Mbit. I can't understand this problem, beause i've got extremly performant…

After a year, I've decided to try Sophos XG again. Currently using UTM 9.5 - which has its issues, but works well. I am trying to find out how to force all web requests through the proxy port. Sadly, I'm not getting far with Sophos XG. If I add a…

Hi, since last update, Sophos XG does not block EICAR files in real-time scan mode anymore! The file is downloaded without scanning! In Batch mode the file is blocked as before! Regards Meghan

Dear all, since 6 month I am running Sophos XG as a virtual appliance on vmware ESXI. So far everything is set up as I need it but from time to time I have trouble finding/understanding the right settings for particular use cases. I am using the…

Hi, XG has an poor detection rate in webfiltering, e.g. when trying to open websites of denied web categories like "nudity" or trying to open malware infected pages. Is this caused by putting new websites in wrong web categories, or is this because…

Hi all, Hoping you can help this newbie. We have Sophos for Webserver protection installed on a server and have started investigating the Web Protection side of it using transparent and ad sso. I have setup the web filter and profile along with the…

How does one best set up firewall rules for iDrive backup solution? Problem: A network I am working on uses iDrive backup solution. iDrive connections are prevents when using the XG Firewall inline. I've likely narrowed down the issue to when "Prevent…

Hi all, as i read today, sophos XG don't uses McAfee website databases anymore, as UTM does. I would be happy if the McAfee databases could be used in future. I've just raised a feature request on Sophos Ideas: https://ideas.sophos.com/forums…

Hi Everyone, I am in the process of migrating Webfilter from standard to transparent mode and currently testing with some key users. All works well except one problem. Acessing a website via public DNS Alias pointing to one of the public IP Adresses…

Hi everyone, that one bugs me: In Web Protection I blocked the category "Web Ads" but made an exception for "^https?://([A-Za-z0-9.-]*\.)?googleadservices\.com/" and skipped: "URL Filter / Content Removal / SSL scanning / Certificate trust check…

Hi, I have an issue with UTM 9. I made differents strategies : As you can see the #5 is disabled. If y try to access on "pole-emploi.fr", UTM blocked this website : Maybe i'm wrong but the only available filtre is "Filtre_SI" (because strategy…

Hi, we are currently experiencing the issue, that the search function in the Web Protection module is not usable. If you navigate to Web Protection > Filtering Options > Exceptions the 'search' field is greyed out and unusable. A workaround is to click…

Hi, I am migrating from a Home Sophos SG UTM to a XG on VMWare. I have finally worked out my netflix woes. Here for anybody who is interested Now I am trying to get my secondary subnet for my kids setup. So the scenario: Port 1: Parents - 192…

After we renew the Proxy CA cert on every day the admin receive an email with an expiration warning of the old certificate. We can download the right certificate from the UTM for the clients (http_proxy_signing_ca.cer). Reboot not helps. It is only…

Hi, the Suntrust website (maybe some other) is not being reached through our Sophos Firewall. When I hotspot my phone to the computer, the website site loads fine. I restored Sophos with a one-week old config file, but the problem still here.…

Hello, I would like to utilize Application Control to block a specific type of traffic activity (torrent) that occurs on our Guest network. The Guest network has its own physical interface and is not subject to httpproxy web filtering. However, it is…

Hello There :) I have a simple drop rule from my Internal Networks - Any - External IP Subnet with Drop. I already have Web and Application Protection in place without a proxy. When i activate the rule the UTM will still pass traffic forward…

Hi, If I open a website once, it's blocked. If I open it twice, it won't get blocked! Why does web filtering blocks some websites one time and a few seconds later not? Thanks in advance - Meghan

Hi, is there an option to scan bigger files than 1536 MB? Maybe with a Commandline command? Thank you in advance - Meghan

Hi, the Sophos SG UTM displays the download progress when downloading huge files. How to enable this feature in Sophos XG? Regards Meghan

Hi everybody, wich one would you recommend? XG or UTM, and why would you recommend it?

Hi everybody, when I am trying to download a *.iso file with ~2GB I am recieving this error: "The content could not be delivered due to the following condition: Archive maximum extraction size reached." How I'am able to adjust this: "Archive…

Hi all, opened a support ticket for this as well - however, as my last ticket is still open after 6 months with no reply at all I try my chances here. It's not easy to describe the issue in a single sentence as subject line but the problem I experience…

Hello all, just wondering if anyone experienced any issues by enabling enforce safe search option under web--> protection in XG. I'm looking to enable this option but not too sure if this will break things. Appreciate your feedback.

Hi After Google has updated Chrome, we now have problems accessing websites with SSL. HTTPS Scanning is enabled on the Sophos UTM and the problem seems to be that Chrome no longer accepts an empty DNS name in the SSL certificate presented in the browser…