Hello i'm not able to download any gmail attachment and i'm already using allow all in web and application policies it was working till yesterday and now it's not and i didn't make any changes can someone please help me?

We want to allow access to YouTube search but lock down certain search terms. The way the YouTube search works is circumventing the URL/Content search so XG is not blocking it. If you then refresh the results page it then blocks it. Anyone know how to…

I'm needing to allow Telegram Messenger on the network but it refuses to connect whenever a web filtering policy is applied, even if it's just the default Allow All policy. I don't see anything being blocked in the logs. I have tried switching between…

Good afternon, I have two clusters of XGS 2100 running with the latest firmware ( 19.5.0 GA-Build197 ). As per object, I am not able to change the top and footer images of the Web User notification. I tried both with JPG and JPEG (8-bit), respecting…

Maybe this is a tricky one. I want to block all TikTok like content on my network. Block TikTok is easier because TikTok only offers TikTok like content (short videos algorithm suggested and etc) But YouTube and Instagram it's different. I…

Hello, Guys, I have the following situation: In the user's web filtering logs, I have several records of accesses to URLs that the user did not actually access. For example, in the logs there is an access by user X to a certain URL, and in fact what…

Sophos is awesome and amazing and like other people here have requested it would be amazing if we could import adblocking lists like this one. https://github.com/StevenBlack/hosts If you can already achieve this could someone please help me. I found…

Hi there folks, I am a new user to the firewall using it because I have many sites of my own and a lot of important data on my PC so after reading reviews I decided to use the firewall to protect all of it from brute force attacks and viruses but some…

Hello there, I just enabled a web filter policy to block various websites, but I'm having issues with the user notification options. I have installed a valid LetsEncrypt SSL certificate and it's working great for the user portal. However when a webpage…

Hello there. I am using XG firewall home edition in my house. Some of the iOS apps are not available with SSL/TLS inspection enabled. When disabled, they can be used. I checked LogViewer and in some cases it is Error and in other cases it is not Error…

Good day, I'm using Sophos XG Home edition on VM (Vmware), with free license, version SFOS 19.5.0 GA-Build197 I see that many Windows application are being blocked by firewall, for example Logitech and Nvidia daemons for updating drivers, but even Games…

For the "fix" - Webfilter not working - UTM 9.713-19 See - web-filtering-stop-working and web-filtering-is-not-working-correctly and no doubt other threads... Please note a server reboot will return the issue and reset <DEFAULT> back to &lt;DEFAU…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Log Viewer Firewall (Invalid…

I have my network segmented and am using web filtering on our GUEST network to ensure that certain content is not accessible to visitors or my kids. I have Captive Portal enabled in Administration on my GUEST network, however; when a someone tries to…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Create a Web Policy Firewall…

Hi, Is there is way in XG to silently drop requests to URLs in blocked categories (via the web filter or otherwise), rather than presenting the user the block message? I know I can block in firewall rules based on FQDN, and silently drop, but I would…

Hello, i have an big problem at a customer site. We switched from UTM to Sophos XGS. We have configured STAS. There is a rule for Internet HTTP/HTTPS access. The rule is open for everyone. I have configured a Web protection Policy. On top everybody…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Add a firewall rule Allow…

Hello People, i have currently a problem with opening two Website. The Website is www.existenzgruender.de with the IP 46.254.122.16 From any other Client, without Firewall, the Website can be opend. We have the same Problem with www.nexxt…

Is it possible in the web filtering to apply a "warn" action with an FQDN host group as the activity? The specific situation I am thinking of is there is a website we want to configure as "warn", but then if the user chooses to proceed, then we need to…

We have a Sophos XG 310 , firmware v19.0.1 , The firewall is blocking emails, with web filtering, we have not configured any policy to block emails, Instead we configured a policy to allow outlook.com , office 365. but if we put web filtering on the firewall…

Hi we have been locking down the outgoing web requests to certain countries via Country groups via some default rules at the top of the chain of LAN-WAN rules . Occasionally we've had a user request for certain urls to be unblocked and use the exclusions…

Hi. i need to allow youtube for specific user in web policy we are using ip based policy.so please help me .

Hi All, Spent weeks with "support" to get Google Meet recordings to reliably work but haven't got anywhere, the final straw for me was after nearly 20 hours across multiple phone calls they asked me to reboot the firewall, despite a reboot being carried…

I see differences in whether web requests work depending on whether a Web policy of None is used or a Web policy of Allow All is used. So there must be extra things that happen when there is a Web policy of Allow All. Can someone help explain what those…