Hi Team, Kindly schedule support call for Gmail block setting in Firewall.

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Create a Web Policy Firewall…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Add a firewall rule Allow…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Log Viewer Firewall (Invalid…

Hello, i have an big problem at a customer site. We switched from UTM to Sophos XGS. We have configured STAS. There is a rule for Internet HTTP/HTTPS access. The rule is open for everyone. I have configured a Web protection Policy. On top everybody…

We have a Sophos XG 310 , firmware v19.0.1 , The firewall is blocking emails, with web filtering, we have not configured any policy to block emails, Instead we configured a policy to allow outlook.com , office 365. but if we put web filtering on the firewall…

Hi there, I discovered Sophos XG and am pleasantly surprised by the configurations that can be put in place to secure your network. A big thank you for the work done on this tool. Also, I managed to create my various firewall rules based on groups…

Dear, good morning. My question is the following. There are moments when I get connections from computers that consume a lot of download bandwidth. And this makes my network slow. Although I have policies for traffic, I would like to know if there is…

I want to exclude one public ip in Geo Blocking rule. Can anybody help me.

I've created a vlan for guest and have assigned to a network rage to vlan, guest must sign in via captive portal using the password of the day. I've also created a web filter policy called guest, I created a firewall rule and assigned the guest policy…

I like the simplicity of the web based rules. Is it possible to apply the various policies based on mac address. This is on my home network so I dont have active directory and I have a lot of various IOT devices that can't login with a user. I would like…

Hi, After having all kinds of problems with various Microsoft 365 systems, I finally found the KB article KB-000038173 "Sophos Firewall: Configure web exceptions for Office 365". After setting up these exception templates and activating them everything…

Hello, for example, I would like to create a firewall rule that is used for various clients when using Facebook. I created various IP hosts, web URLs and also an application filter for Facebook. But it looks like the rule, visible on the basis of…

Hi all, I got an XG125 Sophos firewall version SFOS 18.0.5 MR-5-Build586. Some of the users use the built-in mail service in the iPhones. When the users are connected to the LAN-WiFi which is linked to our network, they cannot send emails from their…

Greetings to all, firewall firmware version : sophos xg 18.0.5 MR-5 I defined users via active directory. Then I created user-based rules on the firewall. But the rules I created do not work on chrome. It works in Mozilla and edge. Why doesn't it work…

I am having trouble accessing the BBC news-site from my Android phone using the official BBC app when the phone is connected to my home wifi. No such problem when switched to mobile data. Also, all is OK from my desktop PC. I have added an exception…

Hi Experts, I have a Sophos XG Firewall and I look for a simple Rule to enable an any:any Rule for all traffic from Internal LAN to External WAN Interface. It's only for debugging purposes. But I don't find any working solution ... I have a main problem…

When I did the 18.0.4 update and restore the backup ,An error has occurred in the service nasm , WebFTPProxy and WebProxy STOPPED ,and reports not working ! how troubleshooting to solve this problem ASAP ? Thanks

I am just now switching over from using the web proxy to DPI engine and i am having one issue where the only site that wont load on IOS Devices is www.youtube.com getting (TLS handshake fatal alert: inappropriate fallback(86).) using safari browser…

Hi everyone, How and where do I enable wildcard blocking? I want to block all the stupid, ",io" TLD's among others. Something like this; https?://[A-Za-z0-9.-]*\.io/ just not sure where to put it. Thanks in advance!

Hi! Since some time now, PatchMyPC Updater is having problems. This seems to be caused by Sophos XG's implementation of "Web policy". Whenever a Web policy is applied, PatchMyPC is unable to download the xml file with the latest updates. I tried downloading…

Hello, I have a problem with SSL scanning. i I can not turn it off. I turned it off but it is still scanning. I have only two firewall rules. SSL scanning and encryption is in both off. Can someone help me? Best regards **********…

I'm having an issue when blocking websites in that the usual block page isn't displayed and in its place i get an error stating that the site can't be reached. When running an NSLookup against any sites which are blocked there appears to be no DNS entries…

I have set my 3 NEST devices to DHCP reservations, via MAC address. They are still unable to connect to the cloud, i have disable and web and application policy also but no such luck. Has anyone run into this previously?

Hello guys, We have implemented STAS authentication in our environment. Our web policy provides Tech support employees access to browse video hosting websites e.g Youtube, but the same category has been blocked for other people. When some non tech support…