Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Special thanks to: Giridhar Katti Sreenivasulu Naidu Alok …

Hello Everyone I will explain the issue we came up with. In our company users use their company laptops to connect to the company through SSL VPN and then use remote desktop to connect to their computers. Some of the users they find it more comfortable…

Hello Dears, I'm facing a problem with openvpn 3.4.0 (9755) on Android after the update, My UCM is XGS2100 (SFOS 20.0.0 GA-Build222) any help, please ?? Thank you.

Hallo, wir verteilen Sophos Connect 2.2.90.1104 via Silent MSI Install: \\SERVER\SophosConnect_2.2.90.msi /qn /norestart ALLUSERS=2 Nun wollen wir es teilweise genau so wieder deinstallieren und wenn man die MSI scannt, wird folgende GUID als…

Hello, We have the OpenVPN client running on various Android phones that connects to an XGS 116w (SFOS 19.5.3 MR-3-Build652). The whole thing worked without any problems until a few days ago. Since then, some - not all - devices can successfully open…

Hi Sophos Community Team, I Have Sophos XGS 136W Latest OS + Fixes including SSD Fix (that wasn't a fun update FYI). I currently am experiencing very slow VPN performance - like bare iperf speed is 500-900 Mbps and sophos VPN speeds between…

Hello, Began experiencing an issue with our SSL VPN connections when some Android tablets updated OpenVPN Connect app from 3.3.4 to 3.4.0. Symptom: SSL VPN connections are made successfully in 3.4.0 but no traffic flows. OpenVPN 3.4.0 is configured…

I have a dedicated VLAN in our network and a dedicated AD username for guest users. I am not using Sophos wireless network, I use another brand wireless network. I am using SFOS 19.5.3 Every time my guest users browse the internet after logging into…

Hallo, ich habe an port 4 einen separaten IP-Bereich für technische Geräte (Netz: 172.16.17.0 /24). Die Geräte hinter Port 4 kann ich direkt über Diagnostics der Firewall pingen. Über SSL VPN kann ich die Geräte jedoch nicht erreichen. DIes benötigt…

Hallo zusammen, wir haben seit einigen Monaten ebenfalls das Problem das die importierten SSL Konfigs. sporadisch bei unterschiedlichen Usern verschwinden im Verbindungsclient verschwinden, und dann wieder neu importiert werden müssen. Manchmal hilf…

Hallo, wir haben zwei Sophos XG per SSL VPN verbunden. Gelegentlich trennt sich diese Verbindung kurz und ich bin auf Ursachenforschung. Im Log der Sophos mit eingehender Verbindung: 2024-01-24 08:07:32Z [15177] SRV_F3FE4634464B05A5C3E3FE950FA1DF5F…

I have a Mobile Workstation that I would like to login the Domain while on SSL Sophos VPN. Anyway of achieving this. Thank you

Hi, We have a XGS2300 (SFOS 19.5.3 MR-3-Build652 with an SSL Remote Access VPN with OpenVPN clients. Not sure if this was a Sophos or OpenVPN issue but I had to start somewhere. I had a user call last last night with a Peer Certificate Verification…

Hello guys, as you can see in the picture, I want to access HQ Network through a remote PC that is connected to a branch through a remote SSL VPN. Both devices are SOPHOS XG. I have established site-to-site VPN and remote access VPN I tried several firewall…

Hi, for some reason every SSL VPN client is quite randomly disconnected from the SSL VPN server (Sophos XGS87w): sometimes after only a few minutes, mostly between 15 and 20 minutes. Running a ping from the client side to a machine in the server network…

Hi, accordingly to the docs: https://doc.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RemoteAccessVPN/IPsecSSL/SSLVPN/RAVPNSSLSettings/index.html it should be possible to assign static IP addresses to SSL VPN…

Hi, from today I'm unable to connect my Sophos SSL VPN with my broadband connection(airtel fiber) even though the internet is working fine, but I'm still able to connect VPN with my mobile internet(hotspot).

Hello All, We have hosted a web server that can be accessible on both LAN and Public networks(with DNS). but only VPN users are not able the server with its public IP and domain after connecting the VPN (IPSec and SSL). Please guys need your guidance…

SSL VPN is used as full tunnel and the requirement is when the VPN is connected with firewall just the local application/network should be accessible. Checked the configuration and it was proper NO VPN to WAN rule was present hence the WAN traffic…

Hello, Starting about a month ago (Nov 20), we have had some users report that their Sophos Connect profiles have disappeared and they are required to Import them again. Import usually comes up with an error that the profile already exists. Even though…

Hello, i have 2 xgs 116 fw. After updating v. 20 i can't donwload vpn configurations from vpn portal. Error " Failed to download the file. If the problem persists, check with IT. " Under Pattern updates page there is no version shows at SSLVPN Clients…

Hallo Leute, ich habe aktuell die Herausforderung, dass ich auf einer XGS-Firewall für den Datenverkehr des SSL-VPN (Remote Access / Fernzugriff) Firewall-Regeln anlegen muss, die User-spezifisch sind. Es sollen also verschiedene Benutzer, die per…

I am currently facing an issue with setting up a VPN connection. I have successfully set up an SSL VPN connection to access our organization's resources. The connection from an external network using Sophos Connect is established without any issues…

Hi all, I was able to use SSL VPN properly with Sophos XG v19. Now I've upgraded to v20 and I'm experiencing issue with SSL VPN. To setup the SSL VPN I followed this guide: https://techvids.sophos.com/watch/wtqMJE1La6TkFjAiaT2d3H I draw a network…

Hi guys, Ich a question if someone cam help. In sopgos xg I have created the ipsec tunnels between the head office and branchoffice. But strangely I am not able to ping the branchoffice through ssl vpn but the I can. I have checked the Fw rules…